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Eastchester Certified Motors

Eastchester, NY

Overview
Employees
Reviews
Vehicles
4.4
95 Reviews
We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our team is here to support you throughout your shopping process, don't hesitate to reach out!
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541 White Plains Road

Eastchester, NY

10709

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Showing 95 reviews

January 04, 2025

The dealership looks nice and user friendly. The after sale is horrible. And the worst customer service to deal with her/ sales rep. Is the worst. More

by naser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Indy S
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales receptionist.
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Jan 05, 2025 -

Eastchester Certified Motors responded

Thank you for taking the time to share your feedback. We’re glad to hear that you found our dealership welcoming and user-friendly. However, we are truly sorry to hear about your dissatisfaction with the after-sale service and the experience with your sales rep. This is not the standard of service we strive to provide. We would love the opportunity to address your concerns directly and work toward a resolution. Please feel free to reach out to us at Bsingh@eastchestercertified.com so we can make things right.

December 06, 2024

Great service they break it all down to you so that you understand everything and they also make the deal happen More

by Rugtronicsnyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri
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Dec 07, 2024 -

Eastchester Certified Motors responded

Hi Thank you for your feedback! We're thrilled to hear you appreciated the clear explanations and that our team made the deal happen for you. Enjoy your new car, and we hope to assist you again in the future! 🚗✨

November 13, 2024

Service was promt and straight forward. I was able to trade in my old car and complete the whole transaction in 3 hours More

by jfyrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Xerri
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Nov 25, 2024 -

Eastchester Certified Motors responded

Thank you for your review! We're so glad to hear you had a prompt and straightforward experience with us. It's great that we could help you trade in your old car and complete everything within just 3 hours. We appreciate your support and look forward to assisting you again in the future! Best Regards Bibi Singh Sales Director Eastchester Certified Motors

October 27, 2024

I’m happy that it was a quick stop shop, I was able to leave within a couple of hours. The staff was friendly as well. More

by Lylas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri, Efrain Fournier, Sara Ali
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Nov 25, 2024 -

Eastchester Certified Motors responded

Thank you for sharing your experience! We're thrilled to hear you enjoyed our quick and efficient service and that our friendly staff made your visit even better. We appreciate your support and look forward to serving you again! Best Regards Bibi Singh Sales Director Eastchester Certified Motors

October 06, 2024

want to visit the theater at your own expense, with a loss of time - it's here + $9000 to the online cost. More

by radiofeoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Indy S
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri, Efrain Fournier, Sara Ali
Report | Print
Nov 25, 2024 -

Eastchester Certified Motors responded

We're sorry to hear about your disappointment and appreciate you sharing your experience. We strive to provide transparent pricing and excellent service, and it's clear we fell short in your case. Your feedback is invaluable, and we'd like the opportunity to address your concerns. Please feel free to reach out at Bsingh@eastchestercertified.com , so we can work to make this right. Thank you for bringing this to our attention. Best Regards Bibi Singh Sales Director Eastchester Certified Motors

June 20, 2024

This dealership really went above and beyond to help me purchase my vehicle! The whole transaction was easy and stress free. Excellent customer service! Would definitely recommend them to anyone looking to More

by Figgy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Gomez, Efrain Fournier
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June 19, 2024

They were friendly and knowledgeable which made the purchase smooth. They explained all scenarios and did there best so I could get the best deal. More

by Cassied2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Efrain Fournier
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June 06, 2024

This is the worst car dealership. It starts with the unfriendly receptionist. After crossing the bridge and arriving at their building, there is no parking anywhere on their lot. I More

by Irene
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Indy S
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri
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May 24, 2024

Dealership is not transparent with their pricing system . Also they avoided me speaking to a manager! More

by Stackzzhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio, Efrain Fournier
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May 11, 2024

Everyone was very informative, polite and very personable. They also have a great selection of vehicles. More

by nt4595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Fournier, Sara Ali
Report | Print
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