East Tennessee Ford - Service Center

Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. the problem was. Parts were available. Service completed in less then a hour. More

East Tennessee Ford has top notch service and customer experience. Love the service, sales & finance team. They go above and beyond to make things right. experience. Love the service, sales & finance team. They go above and beyond to make things right. More

You haven’t serviced my vehicle so unsure why I am getting this request. If it’s the detail of my new truck it was dirty and not clean. getting this request. If it’s the detail of my new truck it was dirty and not clean. More

Service was fast, reliable and fair priced. Great service associates!!! This was the fastest service I have ever received for an oil change.. Great service associates!!! This was the fastest service I have ever received for an oil change.. More

Service was timely and everyone involved polite and knowledgeable. I was made to feel valued as a customer. knowledgeable. I was made to feel valued as a customer. More

Thomas was great helped me out with issues did great job highly recommend him to friends highly recommend him to friends More

I had a great experience. This was my first time going to the dealership for service. I will return, I was in and out relatively quick. This was my first time going to the dealership for service. I will return, I was in and out relatively quick. More

Excellent service. Appreciate that they pick up and return the car to me whenever I need service. Super friendly people to work with. Appreciate that they pick up and return the car to me whenever I need service. Super friendly people to work with. More

I had my cruise control repaired and I’m very pleased with the service. Thomas in the Service department was very helpful. with the service. Thomas in the Service department was very helpful. More

Great people to work with. When they tell me when my vehicle is done they are right. When they tell me when my vehicle is done they are right. More