East Tennessee Ford - Service Center

Doug was friendly and helpful. I have never had an issue with the service department at East Tennessee Ford I have never had an issue with the service department at East Tennessee Ford More

Thomas and Will are great to deal with and explained everything very well. Look forward to dealing with them next time. everything very well. Look forward to dealing with them next time. More

Fast friendly good service. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. More

Efficient and informative Waiting time was within expectations. That’s all I have to say expectations. That’s all I have to say More

always had a pleasant experience with sales, service and sales people. I usually recommend the dealership to anyone looking for a car. sales people. I usually recommend the dealership to anyone looking for a car. More

Everyone was great… The process was smooth and easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! More

Escape Hybrid suffered from erratic module communication issues. Dealer service department investigated and resolved in about an hour. issues. Dealer service department investigated and resolved in about an hour. More

Service was conducted as scheduled. Quality of service was excellent as usual. Service writer Thomas very personable and professional. Quality of service was excellent as usual. Service writer Thomas very personable and professional. More

Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. Very professional and accommodating at every visit. Highly recommend. More

Work done on time. Workmanship good quality. Cost was appropriate and fair for the work completed Workmanship good quality. Cost was appropriate and fair for the work completed More