East Tennessee Ford - Service Center

All went as it should, no issues, none. Will did great. Have a very nice day. Will did great. Have a very nice day. More

There was a few issues, but the Service Manager, Doug Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me a happy customer! More

Great experience as always. East Tennessee. Ford always does an outstanding job with my service. East Tennessee. Ford always does an outstanding job with my service. More

they figured out the issue and paid for it themselves because I bought used 1 month ago because I bought used 1 month ago More

Great customer service. Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thoroug Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thorough More

Wonderful staff even though they have to upsell! Great work and customer service. Always attentive to the vehicles needs. Great work and customer service. Always attentive to the vehicles needs. More

Very good service and polite employee loyees a comfortable atmosphere Overall a very good experience! comfortable atmosphere Overall a very good experience! More

Awesome job! Quick and straight forward! Will was very friendly and was helpful to all during my visit! Quick and straight forward! Will was very friendly and was helpful to all during my visit! More

Will Harvey is a great service rep. He is always looking out for the best interest of the customer, and is a pleasure to work with! He is always looking out for the best interest of the customer, and is a pleasure to work with! More

All representives were courteous & friendly ,service work done as described in timely manner, near price estimated done as described in timely manner, near price estimated More