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East Tennessee Ford - Service Center

Crossville, TN

4.7
53 Reviews

53 Reviews of East Tennessee Ford - Service Center

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June 01, 2025

Always courteous and professional. Got me in and had it done on time. Reasonable prices. More

by NICKCHIAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Tyler Weaver was so good I would go to him any day when I need a car or if anything goes on with my car and I would send people his way..... More

by CATHYCHILDS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Weaver
May 31, 2025

Great dealership and friendly personnel. Happy with the work that is performed on my Edge and Escape. More

by dlrrobak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will in service.
May 31, 2025

Thomas was great in getting my car in for the tire. Had to buy a new and got to use my Ford Points. So it was a win win. He is always so nice and polite. More

by D2CHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
May 31, 2025

The service staff are very professional good fast service I arrived about an hour earlier than my appointment and my truck was still fully serviced in about an hour More

by jscausey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Very nice and quick to get my truck completed. Highly recommend them for your services. More

by kavey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 30, 2025

Will was very helpful and courteous. The work was completed in a timely manner. We were very pleased. More

by SHIPMANHAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
May 30, 2025

I always receive great service here. Always satisfied with the service, knowledgeable, and helpful. Friendly emplyess More

by whisman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

William Harvey is very pleasant to work with. The work did take double the time initially stated however. More

by bonnielynch2109
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Work was done properly and a very helpful staff answering my questions I got my car back sooner than expected More

by jc1sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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