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East Tennessee Ford - Service Center

Crossville, TN

4.8
94 Reviews

94 Reviews of East Tennessee Ford - Service Center

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June 23, 2025

Had my F250 serviced. Good communication throughout the process. Thanks for a job well done. More

by Kenslimf16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

I made an appointment with the service department to have my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was to More

by HRM.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

They always take good care of us! We have bought two vehicles here and always have them serviced by them. More

by jasondeibler79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Everything went smooth. Dropped it off and when it was done I left. They let me know I’ll be needing front brake pads soon. More

by ROSESNRACIN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

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by rpohl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
June 20, 2025

Service Department is very knowledgeable and works on the truck very quickly! Super friendly and explains what needs to be done. More

by linrio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Dropped in for an unexpected issue. The service dept took care of me and repaired it within a short period of time More

by KJD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
June 20, 2025

A pleasant experience. The staff was kind and friendly. They were also very knowledgeable and provided me with a statement telling what they had done to my Bronco Sport. More

by Tunderwood9406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Austin was very friendly and helpful. He was probably the nicest service person I’ve dealt with at this location. I would highly recommend him More

by BETTYSTAB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
June 19, 2025

My service was fast and efficient. William my service representative went over my vehicle check-up throughly and asked if there were any questions or concerns. More

by BUTTERCUPARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
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