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East Tennessee Ford
Crossville, TN
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 102 service reviews
October 03, 2025
Excellent service, good customer service, excellent salespeople, good experience , shortly wearing time to process everything salespeople, good experience , shortly wearing time to process everything More
by zunildavillalona15
Verified Customer
July 11, 2025
Requested work completed correctly the first time I Thank You Will and the Service department team I will definitely recommend this Dealership You Will and the Service department team I will definitely recommend this Dealership More
by PRWTRAVEL
July 03, 2025
will Harvey is a great service tech. He is always friendly and is really concrned with the customer He is always friendly and is really concrned with the customer More
by EDWARDZUBAL
Employees Worked With
June 29, 2025
They always treat us like family and take care of our vehicles as if it was their own vehicles as if it was their own More
by zimiweb1
Employees Worked With
June 29, 2025
East Tennessee Ford has a great service department. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. More
by rickfyfe
June 26, 2025
East Tennessee Ford ‘s service department and dealership is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases a is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases and the service departu. More
by PSSCHILLING
Employees Worked With
June 23, 2025
Had my F250 serviced. Good communication throughout the process. Thanks for a job well done. Good communication throughout the process. Thanks for a job well done. More
by Kenslimf16
Employees Worked With
