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East Tennessee Ford
Crossville, TN
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 63 reviews
Verified Customer
May 19, 2025
Doug was friendly and helpful. I have never had an issue with the service department at East Tennessee Ford I have never had an issue with the service department at East Tennessee Ford More
by iridewithjeb
Employees Worked With
May 19, 2025
Fast friendly service. salesman was very helpful with every detail even transfer things from my truck. salesman was very helpful with every detail even transfer things from my truck. More
by JBB3919
May 19, 2025
Thomas and Will are great to deal with and explained everything very well. Look forward to dealing with them next time. everything very well. Look forward to dealing with them next time. More
by rhaycox
Employees Worked With
May 18, 2025
Fast friendly good service. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. Greeted politely shown waiting area. When complete Austin came and got us and explained results of check-up. More
by JDNN55
Employees Worked With
Austin
May 17, 2025
This is my 6th car from this dealer, great experience every time. Always have good selection of vehicles every time. Always have good selection of vehicles More
by ZONITE_62
Employees Worked With
Other Employees :
Justin in sales
May 17, 2025
This is our second vehicle purchase from East TN Ford, and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free exper and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free experience. Honestly, Collin is the least "salesy" salesman I’ve ever worked with (and I mean that as the highest compliment). No pressure, no gimmicks. Just genuine help and great service. We’re so grateful for his patience and professionalism. If you’re looking for a vehicle, we highly recommend Collin and the team at East TN Ford. More
by KENDRAHARRIS7763
May 16, 2025
always had a pleasant experience with sales, service and sales people. I usually recommend the dealership to anyone looking for a car. sales people. I usually recommend the dealership to anyone looking for a car. More
by rlsdodge2011
May 16, 2025
Efficient and informative Waiting time was within expectations. That’s all I have to say expectations. That’s all I have to say More
by jpjkat
Employees Worked With
