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East Tennessee Ford
Crossville, TN
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 63 reviews
June 04, 2025
Had a problem and arrived without an appointment and was taken care of with compassion. taken care of with compassion. More
by MTERRAFORTE
Verified CustomerEmployees Worked With
June 04, 2025
We have always had great experiences with this dealerships service department. It is easy to get an appointment. Service is completed in the stated time frame, and the prices are reasonable. dealerships service department. It is easy to get an appointment. Service is completed in the stated time frame, and the prices are reasonable. More
by bherring52
Employees Worked With
June 03, 2025
Everything when very smoothly! Thomas explained everything. He even laughed with us regarding Dora the Explorer’s quirks! Thomas explained everything. He even laughed with us regarding Dora the Explorer’s quirks! More
by rhaycox
June 03, 2025
The service department is one of the best around. Always courteous and friendly. Epitomizes the saying of service with a smile. Kept me fully informed. If parts needed to be ordered, We would mak Always courteous and friendly. Epitomizes the saying of service with a smile. Kept me fully informed. If parts needed to be ordered, We would make a follow-up appointment when they arrived within a day or two. More
by RICHARDANDLINDAQUEEN
June 02, 2025
$300/hrs labor is outrageous repair should not have taken 2+ hrs to complete in my estimate for splicing 4 wires. 2+ hrs to complete in my estimate for splicing 4 wires. More
by Thomas
Employees Worked With
June 02, 2025
I was very pleased with the friendly technicians and service that I received at East Tn Ford! service that I received at East Tn Ford! More
by amanis23
June 02, 2025
Always polite & professional. They always go over your service details! We use again. Thank you They always go over your service details! We use again. Thank you More
by catwyatt57
