East Syracuse Chevrolet - Service Center

Happy with Peter truck was done fast. charge on my bill not told about for $31.70 when l called l was told price for battery and charge to install. No one likes charges they are not aware charge on my bill not told about for $31.70 when l called l was told price for battery and charge to install. No one likes charges they are not aware of l would hope l will receive a refund for the amount over charged. Thanks More

Service Consultant Zachary Revette is very professional, customer oriented and knowledgeable. A pleasure to work with. customer oriented and knowledgeable. A pleasure to work with. More

Very professional so staff. My service was completed in the time that I was given. I am very satisfied. My service was completed in the time that I was given. I am very satisfied. More

Mark and Aaron in service are very helpful. Cindy in billing is great too. I would recommend them. Cindy in billing is great too. I would recommend them. More

I’ve had good experiences buying vehicles here and usually have had good service appointment experiences. But today I had to wait 4 1/2 hours. I came in for an oil change and inspection. This service usually have had good service appointment experiences. But today I had to wait 4 1/2 hours. I came in for an oil change and inspection. This service doesn’t usually take that long and it was an hour and fifteen minutes waiting before I was told that I would need new rear brakes to pass inspection and that the front brakes should be replaced soon. I decided to have both sets of brakes done and was told it would take about 1 1/2 to 2 hours. I waited over 2 hours and no one came to tell me the progress of the work. When I went to check on it I was told it would only be another 10 minutes. 20 minutes later I checked again and was told the car was done and that the paperwork still needed to be finished. While I waited for the paperwork I noticed that “female” was written on the work order. Why was that necessary? My name was on the paperwork. It made me wonder that if I was a man would “male” have been written on the work order? Would it have taken over 4 hours for the work to be done? Would I have been better informed about the progress of the work on my car?Next time I need service I will probably go elsewhere. More

Service was almost a 10, except it took 3 hours due to part issue. I will be back. part issue. I will be back. More

Zach has always been very proffessional, always on time when I make an appointment. been extremley satisfied with both my vehicles being serviced at East Syracuse Chevrolet. I have to admit that the $95 oi when I make an appointment. been extremley satisfied with both my vehicles being serviced at East Syracuse Chevrolet. I have to admit that the $95 oil change, tire rotation on my truck was alittle surprising, but I guess everything is up More

I always feel comfortable when I have to bring in my vehicle for service. Everyone treats you like a person and not a number. I highly recommend this dealership. vehicle for service. Everyone treats you like a person and not a number. I highly recommend this dealership. More

I came on time and was promptly waited on and Zach was very professional talking with me very professional talking with me More

Great group of people very professional and kind I will definitely be going back to that dealer for future work definitely be going back to that dealer for future work More