East Syracuse Chevrolet - Service Center

Knowledgeable folks in service department and their checkin and checkout process is friendly, quick and questions answered with obvious knowledge. checkin and checkout process is friendly, quick and questions answered with obvious knowledge. More

worst service department, took 3 weeks to get in for service and when i finally got in they fix the wrong problem had to come back 2 weeks later for the same problem which took another week . bought 7 v service and when i finally got in they fix the wrong problem had to come back 2 weeks later for the same problem which took another week . bought 7 vehicles with this dealership, never again More

Had a appointment on 8-31-24 at east Syracuse Chevy for a oil change. They did not top off my fluids. I told them my coolant level was low they did not top it off. Been a customer there for 35 years. Will ne oil change. They did not top off my fluids. I told them my coolant level was low they did not top it off. Been a customer there for 35 years. Will never go there again very disappointed. More

Always a great experience at this dealership. Car ready on time. Friendly and reliable staff Car ready on time. Friendly and reliable staff More

Outstanding service! Everyone was very kind respectful and listened to my concerns. Very happy with my service! Everyone was very kind respectful and listened to my concerns. Very happy with my service! More

Misdiagnosis of noise. Costly unnecessary repair done that did not fix the noise after keeping my car for 2 days. Correct repair completed in 30 minutes. Discount on pri Costly unnecessary repair done that did not fix the noise after keeping my car for 2 days. Correct repair completed in 30 minutes. Discount on prior work provided. No one listens or test drives. Assumptions are costly. More

Personable. I always feel that it’s the first time I’ve been in the dealership every time I go. I always feel that it’s the first time I’ve been in the dealership every time I go. More

Dealership was fine but need to address the check engine light on the dash for problem in less then 12 hours of ownership light on the dash for problem in less then 12 hours of ownership More

Place is very clean. Service writer was right there when I arrived. Took all the information and I was out in about a 1/2 hour Service writer was right there when I arrived. Took all the information and I was out in about a 1/2 hour More

Service department is always friendly and show a positive attitude. It’s always a pleasure doing business with them attitude. It’s always a pleasure doing business with them More