East Syracuse Chevrolet - Service Center

My experience at East syracuse chevy was great. The work was done in timely manner from being checked in to finishing and paying. Great job and great people. The work was done in timely manner from being checked in to finishing and paying. Great job and great people. More

Had a appointment for my blazer for a oil change and tire rotation at 7:45 did not get out until 9:30. Why have a appointment if you have to wait that long. Also noticed traces of oil on the inside of my bla rotation at 7:45 did not get out until 9:30. Why have a appointment if you have to wait that long. Also noticed traces of oil on the inside of my blazer very sloppy work. Next oil change will not be at this dealership. More

Great buying experience, and great service experience. When I took my truck for the first service I was in and out within the hour When I took my truck for the first service I was in and out within the hour More

Had blazer seviced for a screw stuck In my tire. Repair was done satisfactory in a timely manner thanks again Pete for taking me in today on short notice. Repair was done satisfactory in a timely manner thanks again Pete for taking me in today on short notice. More

Fast courteous service as always. Always a pleasure to do business with. Will return again Always a pleasure to do business with. Will return again More

Took my 2020 Suburban in for service, the staff was friendly and knowledgeable. My car was done when promised. friendly and knowledgeable. My car was done when promised. More

Always courteous, pleasant and helpful staff! ! Have been going there over 30 years never had any issues!! Will continue to keep going there! ! Have been going there over 30 years never had any issues!! Will continue to keep going there! More

Service department is top notch. Got in and out quickly. We are very satisfied, thanks Got in and out quickly. We are very satisfied, thanks More

The best dealership in town always friendly and they work with you will keep going back with you will keep going back More

I bought a car a month ago, and now I need a new engine. I had to get my car towed to ES Chevrolet bc of my warranty and after it got there, it sat there for 11 days untouched, undiagnosed, with no plans to I had to get my car towed to ES Chevrolet bc of my warranty and after it got there, it sat there for 11 days untouched, undiagnosed, with no plans to fix it during the holiday season. They also weren't able to give me a loaner/rental so I have paid Uber $300+ in 2 weeks to get to and from work. This would have been fine if they had called me and told me anything. Not once did I ever get a call from anyone at ES Chevrolet regarding my car and the plan for it, every time I called them, they sounded annoyed and really flat out rude over the phone telling me "we take cars in the order we get them." Must be really backed up...again, wouldn't have been an issue if someone told me from the jump when I got my car over there that it was going to take at least a month to be diagnosed and fixed. Will not ever be returning to East Syracuse Chevrolet and I hope they take a bit more time to train their Service center employees on letting their customers know about what is going on with their car and why they haven't moved it from the spot it was towed to in almost two weeks. More