
East Hills Subaru of Sayville
Sayville, NY
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This is the the 4th vehicle we have bought from Donaldson out of 6 Subaru. The second was from a dealer out of state that was a honorable dealer (unlike several others we tried on Long Island) and we were ve out of 6 Subaru. The second was from a dealer out of state that was a honorable dealer (unlike several others we tried on Long Island) and we were very pleased with the transaction. When it came to service for that Outback, Donaldson was recommended by several sources and were proven to be true when problems beyond anyone’s control happened. Donaldson had opportunity to run and hide or not help us with these unusual circumstances, they never did, they were determined to make sure we were satisfied. That attitude has never wavered in there service department and earned our trust in the sales department now for the 4th time. Michael is yet another example of the quality of people and the consciousness of the Donaldson family even during these unprecedented times.The price of the car was as listed, we got a fair trade in value , and not forced into any extras that we didn’t want. Fortunately we no longer need to go out of state to get a honest transaction because in our opinion there are no other Subaru dealers on Long Island other than Donaldson. - Michael D. More
My Wife and I just purchased our 2021 Ascent with the help of Ashley De Pena. Ashley was able to locate the car with all the upgrades that we desired at the factory and secured delivery while dealing wit help of Ashley De Pena. Ashley was able to locate the car with all the upgrades that we desired at the factory and secured delivery while dealing with all the recent delay issues experienced by the auto industry. This is our 4th Subaru and we are very happy with all of our previous dealings with Subaru dealerships and would certainly recommend Ashley and Donaldsons when purchasing your next vehicle.. More
Very helpful staff, providing answers and information that was sought, but not trying to push any options that were not wanted. A very positive buying experience, and the car that was selected was exact that was sought, but not trying to push any options that were not wanted. A very positive buying experience, and the car that was selected was exactly what I was looking for. More
I had been shopping around for a Subaru Crosstrek Limited. Donaldsons was the winner. Many thanks to Zaak for a smooth and pleasant experience. Thank you to the finance department and the entire Dona Limited. Donaldsons was the winner. Many thanks to Zaak for a smooth and pleasant experience. Thank you to the finance department and the entire Donaldsons family. More
Very happy with our experience working with Mike Chifalo. He made new car experience awesome. No issues or problems during new car pickup. Robert in Finance was great as well. Very Happy He made new car experience awesome. No issues or problems during new car pickup. Robert in Finance was great as well. Very Happy More
Had such a great experience at Donaldson Suburu. Zaak Fox was the ultimate professional and made my buying journey so easy ! Drove home completely satisfied Fox was the ultimate professional and made my buying journey so easy ! Drove home completely satisfied More
Just purchased my third Subaru Forester, my first from Donaldson Subaru. I intend to stay in the Subaru family, and that now means staying with Donaldsons. My sales rep, Holly Clark was extremely knowled Donaldson Subaru. I intend to stay in the Subaru family, and that now means staying with Donaldsons. My sales rep, Holly Clark was extremely knowledgeable, professional and caring. She, and finance rep, Robert,Zolyniak, made the entire process run as "smooth as silk." More
Car buying is too often a dreaded and negative Car buying is too often a dreaded and negative experience. I had visited 2 other dealerships before Donaldson's Subaru. Dave Clark was the reason I Car buying is too often a dreaded and negative experience. I had visited 2 other dealerships before Donaldson's Subaru. Dave Clark was the reason I selected Donaldson's. His approach was stressless, professional, and genuine. His knowledge of the car's features and his eagerness to educate me was very impressive. Truly an asset in his field. Thank you Dave. More
I had a problem with the Subaru Forester 2021 that I purchased in November of this year. No fault of Donaldson's but the part needed to fix it kept getting delayed. This was the only means of transpor purchased in November of this year. No fault of Donaldson's but the part needed to fix it kept getting delayed. This was the only means of transportation for myself and my husband. Donaldson provided us with a rental car but after almost a month we went in only to find out the part still had not shipped and was probably another month out. At that time we spoke with Zack Fox, our Sales Rep and decided that we would trade our Forester in for another car. We also met with Steve Fulco, General Manager of Sales Operations and are very happy to say we are the proud owners of a 2021 Outback. Thank you for making this an easy transition and am really happy with the outcome. HAPPY ENDING!!!!! More