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East Hills Subaru of Roslyn

Roslyn, NY

4.3
756 Reviews

1039 Northern Blvd

Roslyn, NY

11576

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Showing 756 reviews

February 14, 2015

Bought new car. Excellent people to work with. Glad the dealership is close to home! The car was ready when they said it would be. So far all is good. More

by Jlg15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norris Capobianco
Feb 16, 2015 -

East Hills Subaru of Roslyn responded

Dear Jlg15, Thank you for your recent visit. We appreciate your business and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

February 13, 2015

Best Car Dealers on Long Island I picked up my new Subaru from Anthony. Been shopping all the Long island dealers (by the way, look out for Grand Prix Subaru, their advertising says More

by mynewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Applewhaite, Dennis Baquiran
Feb 14, 2015 -

East Hills Subaru of Roslyn responded

Dear mynewcar, Thank you for purchasing your Subaru at East Hills Subaru. We appreciate your business and we look forward to assisting you in any way we can. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

February 13, 2015

Polite, Transparent & Willing to meet customers on a common After a horrible experience at Grand Prix Subaru in Hicksville. I called East Hills! They beat EVERYTHING other Long Island Subaru dealers offered! Ea More

by Honest Family Man looking for a honest deal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other employees where helpful as well!!, Nichole McKinney
Feb 14, 2015 -

East Hills Subaru of Roslyn responded

Dear Honest Family Man... Thank you for trusting East Hills Subaru with your recent vehicle purchase. We appreciate the opportunity to earn your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

February 13, 2015

Excellent service, thanks to Bob Goldman My wife and I went to see the Subaru cars, discovered XV Crosstrek. Once inside, were approached by a dealer Bob Goldman who answered our questions an More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Goldman, Chris Pettinato
Feb 14, 2015 -

East Hills Subaru of Roslyn responded

Dear J&M, Thank you so much for purchasing your Subaru Crosstrek at East Hills Subaru. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

February 13, 2015

New Outback experience Bob Goldman helped my wife and I to order the 2015 Outback 2.5i in Tungsten the color we particularly wanted. Overall great experience with Bob and t More

by sheks2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Goldman
Feb 14, 2015 -

East Hills Subaru of Roslyn responded

Dear sheks2003, Thank you for purchasing your Outback at East Hills Subaru. We appreciate your business and we wish you all our best with your new Tungsten Outback! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

February 12, 2015

Possibly the worst sales in the tri state I came here before they moved to the new location to look for a car for my gf who bought a subaru in bayside dealership btw. The east hills dealer pri More

by jh420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 14, 2015 -

East Hills Subaru of Roslyn responded

Dear Joseph Han, We just read your review. We noticed in our database that you visited with us in August of 2014. Since your visit, we revised our policy on test drives offered on WRX vehicles and we retrained our sales staff on this new policy. As you know, these are specialized performance vehicles and the buyers of these vehicles expect low miles. We should never have offered a test drive to you in the first place, especially if our vehicle did not have the options and equipment you were seeking. Since your visit, we also fired one of our sales managers for the exact rudeness you mentioned in your review. There are ways to say things and then there are ways not to say things. This manager went to one of our nearby competitors. Finally, you're right about employee knowledge on Subaru vehicles. We are more aware today that the Subaru buyer does a considerable amount of research and is well armed with knowledge about the vehicles they want. We apologize that your salesperson was unable to satisfy you. We have spoken to him as well as Subaru and we remain committed to educating our team on what makes a Subaru a Subaru. We wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru 516-484-6633

January 29, 2015

Honest, caring, professional Sean took the time to listen my inquires and he provided the necessary information to help me make my choice of vehicle that best suits my needs. He h More

by king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kwong
Feb 03, 2015 -

East Hills Subaru of Roslyn responded

Dear king, Thank you so much for trusting East Hills Subaru with your recent vehicle purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru

January 28, 2015

Marvelous It was wonderful working with Nicole. She was thoughtful, friendly and very professional. I told her exactly what I wanted and she made it happened; More

by hazeleyez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole McKinney
Feb 03, 2015 -

East Hills Subaru of Roslyn responded

Dear hazeleyez, Thank you so much for trusting East Hills Subaru with your recent vehicle purchase -- even if a lot of it was done through email. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru

January 22, 2015

Patient and Professional I've been driving the 2015 Forester XT for just a few weeks now, and I am really enjoying this car. The ride is smooth and quiet and the Turbo definit More

by RespectableNature
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norris Capobianco
Feb 03, 2015 -

East Hills Subaru of Roslyn responded

Dear RespectableNature, Thank you for trusting East Hills Subaru with your Forester purchase. We appreciate your business and the comments about the turbo and how it performs with the CVT transmission. We wish you all our best for a fantastic 2015! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru

January 19, 2015

Excellent experience Sean were professional, honest , efficient and made the whole CAR BUYING process a good experience. It was an easy no haggle experience. I would def More

by Foreter15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Kwong
Feb 03, 2015 -

East Hills Subaru of Roslyn responded

Dear Foreter15, Thank you for purchasing your Forester at East Hills Subaru and for taking the time to write this review of your experience. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Subaru

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