East Hills Subaru of Roslyn

The Best Car Purchase Experience This was the best -- no high pressure sales tactics, no feeling that I was on the losing end of a car purchase. I was completely impressed by Phil Ma This was the best -- no high pressure sales tactics, no feeling that I was on the losing end of a car purchase. I was completely impressed by Phil Mazen and this dealership. I recommend this dealership to everyone....it was clear they wanted me to be happy with the car, the experience and the price. It was so easy and really pleasant. This is my third Subaru and I shopped a lot of dealerships. This was the best by far. Didn't get to meet the Barkley's but maybe when I am in for service sometime! Thanks Phil -- love the car! More

Extremely professional, caring, and honest!!!!! Sales associate Sean Kwong was the best car salesperson I've ever dealt with. He carried himself very professionally, really listened to what I wanted Sales associate Sean Kwong was the best car salesperson I've ever dealt with. He carried himself very professionally, really listened to what I wanted, attentive to minor details, and was overall honest!! From the moment of contact he handheld me through the car buying process since it was my first time buying a car. He broke everything down for me, and made the transaction smooth. I can't wait till I refer all my friends and family to Sean Kwong!! Truly a fantastic salesperson!! I hope all of you would look for Sean Kwong!!!!!!!!!! More

An Absolute Wonderful Experience Choosing the right car to buy has always been one of my toughest decision, however Sean Kwong make my experience an easy and seamless process. From th Choosing the right car to buy has always been one of my toughest decision, however Sean Kwong make my experience an easy and seamless process. From the moment I step into the dealership, I was warmly greeted by Sean and from that moment on, he took care of my every need and concerns. I highly recommend Sean to anyone who had struggle with car buying in the past and want to experience a simple and hassle free car buying process. More

Great salesman great experience Mike was surprisingly attentive to all the details. I was walk through each option with great explanation and demo of how each option worked. Everythi Mike was surprisingly attentive to all the details. I was walk through each option with great explanation and demo of how each option worked. Everything was as expected when I picked up the car and it was just totally great experience dealing with Mike. More

Woah! Amazing time looking at cars! I went to look for a new car and had a great time. Mike Polans let me look around the show room before coming up to me which was awesome. He really un I went to look for a new car and had a great time. Mike Polans let me look around the show room before coming up to me which was awesome. He really understood the product and gave me all the info I needed. He also was very funny! If you go in here ask for his help...he really knows his stuff. They had a great selection and I'm looking forward to doing buisness with them in the future. More

an easy experience bob goldman was our salesman he made our experience very pleasurable there was no pressure and he patiently explained the process to my wife and i bob goldman was our salesman he made our experience very pleasurable there was no pressure and he patiently explained the process to my wife and i his easy manner put us at ease and we ended up buying a forester from him More

Satisfied/excellent service I came in looking for the car of my dreams, the workers there are 100% helpful, patience & very heart warming on welcoming their customers. The salesm I came in looking for the car of my dreams, the workers there are 100% helpful, patience & very heart warming on welcoming their customers. The salesman I had was straight to the point & very dedicated. This was my 1st time & experience on purchasing a vehicle & I must say I'm glad they were the 1st on my journey on helping me receive my 2016 Subaru WRX. I have nothing but love for these guys for the hard work they had provided & proved to me as well as a dealership. More

Professional service with no sneaky business tactics! I just recently purchased a new 2016 Subaru Forester from this dealership. Before going to East Hills, I went to a few other Subaru dealerships around I just recently purchased a new 2016 Subaru Forester from this dealership. Before going to East Hills, I went to a few other Subaru dealerships around the way. I had the worst experience at Grand Prix, where they were trying to sell me a used 2014 Subaru Forester for an unreasonable price. He had told me one price when I was sitting at his office, and when I called back about the price, he hiked it up. I was so upset about this so I walked into East Hills Subaru with a lot of apprehension that they would do the same to me; tell me one price one day, and give me a different price the next day. I made an appointment to take a look at some Subaru Foresters. After checking online, I came in with a picture of a 2015 Subaru Forester they had on their website. When I got there, Phil helped me out. He told me that they only had two 2015 Foresters available (the one I was interested in was already sold) but I was flexible so I had him show me a few other models. I told him that I had to be in a certain price range and really wanted to get the 2015 model I had seen on their website. To accommodate me, Phil spoke to Dennis about the situation and he was able to offer me a 2016 model around the price range I was looking for. Dennis and Phil did a great job at offering me a newer model of the car I had originally wanted, at a similar price because they didn't have the car that I was originally interested in. To insure that there were no price changes this time, I wrote all of the detailed prices right in front of Phil and had him check the numbers. I wrote down EVERY SINGLE NUMBER and calculated it all in front of him. Then, I went home to think it over and see if they were really giving me a good deal or just saying that they were. After doing research for a few days, I saw that they had given me a really good deal for the car, so I called back and the prices were EXACTLY the same as he had said. I waited a few days for the car to be shipped. When it arrived, Phil told me that the car arrived and he would need my paper work to process the order. I told him I did NOT want to process any paper work until I saw the car ( I had a bad experience with Lee's Toyota where they switched the cars on me because I didn't check to see if the car had everything I was promised it would have , again, I learned from this and came into East Hills very apprehensive). Phil was very nice about it and told me to come in whenever I could to come see the car. He showed me every single part of the car and answered any questions before I signed any papers! It had everything he said it would have. I was very hard on him because of my prior experience with other dealerships, but he was very professional and handled the situation very nicely. When I got to the finance department, I was worried that they would try to add on some extra fees as most dealers do sneakily but Arnie was very honest about the whole thing. He worked with me on finding the BEST rate I could get for my car. He wasn't pushy at all when I told him that I didn't want the extra warranties and add ons. He was very professional and funny at that! He made the whole financial process very easy and stress free! Again, I want to reiterate that he did a GREAT job finding the best rates for me. He also did a great job finding the best rates for my fiancé when he had trouble getting a car. I left with a car that I absolutely love and am very happy with. I got EVERYTHING I asked for and there was no sneaky business happening at this dealership. They are very straight forward and accommodating, and they don't pressure you into things like most dealerships do. I came into this dealership extremely apprehensive from prior experiences from other bad dealerships, and they completely proved me wrong about all of my thoughts on how sneaky dealerships are. Phil, Dennis, and Arnie were completely professional throughout the whole process and I would highly recommend going to East Hills to anybody interested in getting a Subaru. If you want to get a car without being pressured or lied to, this is the place to go for professional straight forward service. More

Best car dealership experience I have ever had Started out looking at a Crosstrek using Edmunds, went into the dealership and met with Nichole. She was such a joy to deal with. Answered any and a Started out looking at a Crosstrek using Edmunds, went into the dealership and met with Nichole. She was such a joy to deal with. Answered any and all questions. If she did not know, she did not make it up, she went and asked and got the answer for us. We ended up with a Forester because it made more sense for our family and again, Nichole and the rest of the staff made it very pleasant. Would definitely go back for our future purchases. More

friendly service, more selections, no pressures very friendly sale people. took time to explain the features and functions since there's a lot more new tech in the cars now. many selections compare very friendly sale people. took time to explain the features and functions since there's a lot more new tech in the cars now. many selections compare to other dealers. with no pressure from the salesperson and the management, they make it a very pleasant car buying experience. I am satisfy with my purchase. p.s. turn the a/c a bit higher will make it even better. More