East Hills Subaru of Roslyn

Easy and painless experience. I had been speaking with Norris about buying a Forrester limited before we decided to go see him. After a bad experience at another dealership where I had been speaking with Norris about buying a Forrester limited before we decided to go see him. After a bad experience at another dealership where we walked out because of one of the managers, (even though the salesman was very nice), it was a pleasure to meet up with him. He was very knowledgeable and helpful, along with Franco. It was a painless purchase for us and we were very happy to finally get our Forrester the following week. I would recommended Norris and the dealership, as everyone we dealt with were so nice. More

Wonderful Experience I recently purchased a car for my mom at East Hills Subaru this month. This dealership was a breath of fresh air. To date, I have leased 2 other cars I recently purchased a car for my mom at East Hills Subaru this month. This dealership was a breath of fresh air. To date, I have leased 2 other cars and financed 2 others with various dealerships, and I must say that my experience here at East Hills Subaru tops them all. My mom and I came on a Sunday to explore the various vehicles that Subaru had. Steve took us for a test drive with the Forester and we immediately loved the car. When it came to the specifications of the Forester, he explained what features each one had (base model, premium, limited, touring, etc). The most important thing about this part was that he made us feel comfortable asking questions and did not pressure us at all. We left that day putting down a $100 deposit to find the Subaru we wanted - an Ice Silver Metallic 2016 Subaru Forester Limited model . Steve and Dennis kept in touch with us in the time it took to find the car. There were instances when I called the dealership and found them easily accessible by phone or email. My messages were returned the same day, usually within the hour. Dennis spoke to me about the price of the vehicle and what accessories it came with. I could decide to keep or have them remove any that I didn't want. He gave me a fair value price for the car and I was so glad we chose this dealership to do business with. Just on a side note, the managers at other dealerships I've been to are usually holed up in their office and don't usually extend themselves to the customers. Dennis was so friendly and easy to talk to. Steve had a great mix of knowledge, professionalism, and courtesy. We were so lucky! On December 19th we picked up our new Subaru. Prior to the pick up day, Steve mentioned that we'd be able to finance the car through my mom's credit union without a problem. He also asked for our car insurance information so that the process would be smoother. This part really surprised me because none of the other dealerships I had gone to before ever did this! It was always done the day of the pick up and took up unnecessary time. It just made so much sense for them to set up the initial part and then for us to confirm the information later. Steve was very knowledgeable about the vehicle and he spent the time to review every single feature of the car with us that day (outside in the freezing cold!). He was patient with my mom and also introduced us to the Starlink promotions. Steve helped us set up the "My Subaru" app on our phones which is such a great, useful tool to complement the vehicle. As a promotion for December, Subaru also donated $250 to a charity of our choice. We split it between Make a Wish Foundation and the National Parks. Overall, our experience was more than words can say. It was a seamless process from beginning to end. I finally found a dealership where I feel comfortable spending my money. At the end of the day, Steve and Dennis told us we could call them for anything and everything. I also received a thoughtful follow up email the next day to just check in with us if we had questions about the car. 5-star customer experience, service, and value. I highly recommend Steve and Dennis. More

Happy customer - new Impreza 2016 My husband and I had the pleasure of working with Jamie when she was at a different Subaru dealership, we bought my forester with her, just like my 2 My husband and I had the pleasure of working with Jamie when she was at a different Subaru dealership, we bought my forester with her, just like my 2 brother in laws. A couple of weeks ago my husband needed to get a new lease so instead of getting another Toyota (his previous lease) we got in touch with Jamie, who has become a close friend to us and decided to lease a 2016 Impreza. We are beyond happy with the new car, and I can't wait when the time comes so I can upgrade my forester. Thank you Jamie for making the process painless and thank you Jayson as well, for dealing with the financial department. We can't give you guys enough good recommendations! Thank you! More

Anthony Applewhaite is the key person to East Hills Subaru Anthony Applewhaite, was my salesperson who made it easy to help me buy my Subaru legacy limited, fully loaded. He was knowledgable, Great customer se Anthony Applewhaite, was my salesperson who made it easy to help me buy my Subaru legacy limited, fully loaded. He was knowledgable, Great customer service, just made it easy for me. The dealer itself was a great experience, just open and friendly... its clean and better then then BMW dealer. I traded in my BMW for a Subaru, BMW dealer all for money and no customer service... At Subaru dealer especially East Hills, they want money but most of all the experience and customer service was far better. If you want a salesperson to really help you out go to Anthony Applewhaite. Now the financing, really not thrilled with that... First they gave me 4.84 for an interest rate when I have a credit score of above 752... then a little magic they got it down to 3.84 still not better then BMW financial that gave me 2.9 %... So a little tip, I refinanced with Credit Union and got 1.64%... I should have gone with a credit union first hand then go from there instead of going straight to the dealer. Lesson learned. Cool Thanks More

Best Dealer Jamie Borack is kind, fun and instant family! You can put your faith in her to take good care of you. Love my car and love the service that went wit Jamie Borack is kind, fun and instant family! You can put your faith in her to take good care of you. Love my car and love the service that went with it. More

Great service, knowledgable, friendly staff. Jamie Borack was extremely friendly, helpful, and very knowledgable of the products. A smooth and pleasant experience. I would definitely recommend Ja Jamie Borack was extremely friendly, helpful, and very knowledgable of the products. A smooth and pleasant experience. I would definitely recommend Jamie and East Hills Subaru. More

good solid dealer and team of people I have been looking for a new Outback and originally went to another Subaru dealer months ago. That dealer unfortunately dropped the ball and couldn't I have been looking for a new Outback and originally went to another Subaru dealer months ago. That dealer unfortunately dropped the ball and couldn't produce a vehicle for me even after 3+ months of waiting, so I then went to East Hills Subaru. I spoke with the team there, explained my situation, and started the process over again with them. The sales team, the management team, and the finance team all worked with me to ensure that I got my car in the time frame promised and for the price/offer promised. I was buying a house at the same time so there were some sensitive finance issues, but the East Hills team led by Nichole worked with me to get through everything and I am now driving my new Outback in time for winter, as was the promise. I would definitely recommend this dealer to others. More

Smooth sailing to a newcar My experience with Steve Radow purchasing a new Impreza was excellent, more so than I had expected considering the trepidation that is often at the he My experience with Steve Radow purchasing a new Impreza was excellent, more so than I had expected considering the trepidation that is often at the heart of buying a new car. He was courteous, friendly and low key in all my dealings with him. Never did I feel pressured by a hard sell approach. He explained all the steps clearly and in detail. My questions were all answered in a straight-forward manner. I was completely satisfied with our pleasant interactions and would recommend Steve to anyone in the area -- I live in Queens -- looking to buy a Subaru. More

Quick & Easy I worked with Michael Polans, and he was excellent. Was quick to answer any of my questions, and if he wasn't sure he had no problem admitting that an I worked with Michael Polans, and he was excellent. Was quick to answer any of my questions, and if he wasn't sure he had no problem admitting that and did the research necessary to get me the answer. He was extremely polite and eliminated all of the stress of buying a new car. If you need a Subaru, you should definitely go and see Michael Polans. More

Expectations met Anthony was a pleasure to work with – he was accommodating, patient and knowledgeable of all aspects of the car my wife and I were interested in, and Anthony was a pleasure to work with – he was accommodating, patient and knowledgeable of all aspects of the car my wife and I were interested in, and made the experience of looking for a new car stress-free. Look forward to working with him again in the future. More