East Hills Subaru of Roslyn
Roslyn, NY
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My bat mobile :) Was referred to east hills Subaru through family. My experience was amazing. Excellent service. Jamie walked me through step by step and made the proc Was referred to east hills Subaru through family. My experience was amazing. Excellent service. Jamie walked me through step by step and made the process very easy. Go see Jamie at east hills Subaru you won't be disappointment !!!! More
This place sucks This dealership really sucks the coffee and refreshments were old and expired because the owners are to cheap to buy new things and for this I cannot This dealership really sucks the coffee and refreshments were old and expired because the owners are to cheap to buy new things and for this I cannot stand for and the people are not very nice I asked a question to one of there technicians and he helped me but then I saw him getting yelled at to never to talk to the customer's and I wondered gee why is this happening he was just trying to help me More
Forester purchase James Hoppe was on time with showing and purchasing. He Also gave us a dealership tour and introduction to the service reps. My wife and I felt welc James Hoppe was on time with showing and purchasing. He Also gave us a dealership tour and introduction to the service reps. My wife and I felt welcomed and comfortable. James was reassuring and would steer any friend to him. More
Pleasure Our salesman James was accommodating,truthful and very easy to deal with. He went out of his way to be nice. A pleasure to deal with.. Our salesman James was accommodating,truthful and very easy to deal with. He went out of his way to be nice. A pleasure to deal with.. More
Finally a decent dealership and sales person! People always seem motivated to write bad reviews. I am motivated to write an outstanding review. About 3 weeks ago I was broadsided by a lunatic and People always seem motivated to write bad reviews. I am motivated to write an outstanding review. About 3 weeks ago I was broadsided by a lunatic and was pushed into two other cars. My poor Prius that I had babied since 08 was totaled out and the insurance company only gave me one weeks rental to find a new car. I had had bad head injuries and was having difficulty understanding and with my speech. I decided (with the help of some level head family members) to buy a Subaru Forester. I walked into two other dealerships, both of which were very shifty and slick. Then I went to East Hills. I told the receptionist that I needed a sales person that spoke slowly and did not pressure me. They introduced me to James Hoppe and I have to tell you I tortured that poor man. He was patient, spoke calmly, repeated himself as much as I needed and let ME make my decisions. He did not pressure me. So I picked up the pretty white Forester on a Friday. Came to find out that there was an issue with the car that made me very unhappy. I wanted built in navigation but did not choose it for budget reasons. But I soon found out linking my android was distracting and diverted my eyes from the road. So on Tuesday I showed up with the new car and said I was unhappy. To make an already too long review shorter, 4 hours later I walked out with another Forester (silver this time) with navigation. The whole team is amazing. The General Manager, Dennis was so helpful, and James busted his butt to make me happy. If you are going to buy a Subaru, go to a place like this. Their staff, especially James Hoppe are wonderful and patient. More
Great costumer service They take their time on helping you get a great deal and finance. Really great staff, xtreemly friendly, helpful in keeping up to date. Really great They take their time on helping you get a great deal and finance. Really great staff, xtreemly friendly, helpful in keeping up to date. Really great More
Great Experience We leased a 2016 Forester from Mike Polans. He walked us through our first lease experience and gave us helpful advice on options and packages withou We leased a 2016 Forester from Mike Polans. He walked us through our first lease experience and gave us helpful advice on options and packages without pressure. We shopped around and thought we had a better deal elsewhere, but Mike worked with us to match it. More
Great car buying experience! Having had a very bad experience at another Subaru dealership in the area the day before, I wasn't expecting much from East Hills Subaru, however, I w Having had a very bad experience at another Subaru dealership in the area the day before, I wasn't expecting much from East Hills Subaru, however, I was very pleasantly surprised. My salesperson, Jamie Borack, was both helpful and friendly. I would highly recommend Jamie Borack and East Hills Subaru to anyone. I am very happy with the car and the buying experience. More
No Pressure - No Hassle Excellent experience all around. Worked with Steve Radow on leasing a new 2016 Forester. Every other dealership pressured me to make a deal same-day Excellent experience all around. Worked with Steve Radow on leasing a new 2016 Forester. Every other dealership pressured me to make a deal same-day / put down a deposit of some kind, and always claimed that the car I wanted would be "gone real quick - better put down a deposit now to make sure you don't loose it!" Was also pressured at other dealerships to put down more money up-front than I really wanted to. Steve and the internet associate (Mallory) were extremely easy to deal with - I told them what I wanted to put down, what I was looking to pay per month, and they made it happen, no pressure and no hassle. Keep in mind I had a realistic offer, tough but fair, so as long as what you're looking for is based in reality, these guys are going to do whatever they can to make it happen. Even took care of my last lease payment, lease disposition costs, and lease return activities on my 2014 Forester (leased from a different dealership). Always felt like I was being treated very professionally with no gimmicks - straight shooters. Didn't walk out feeling like I needed to take a shower, like most dealerships I went to during this process. And for those reasons, I'll definitely be back. More
Our new Subaru Forester So glad we found Jamie borack as our sales woman at east hills Subaru. She went over soup to nuts everything about the forester. After totaling our cu So glad we found Jamie borack as our sales woman at east hills Subaru. She went over soup to nuts everything about the forester. After totaling our current vehicle we decided to get a Subaru and couldn't be happier. We will recommend Jamie to all our friends and family. After having a bad experience at another dealership we were thankful to have found her !! Good job Jamie keep up the great work and customer service !!! More