
East Hills Subaru of Roslyn
Roslyn, NY
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Washed my hands after I left this place. We knew exactly what we wanted, and saw the car in the East Hills online inventory. So I called to confirm they still had it, and scheduled an appoint We knew exactly what we wanted, and saw the car in the East Hills online inventory. So I called to confirm they still had it, and scheduled an appointment for that afternoon. When we got there, I was told the car was not available, and had been delivered to a customer that morning. I told the sales person that I had specifically called earlier to make sure THAT car was still available. His response: "The people on the phones have no clue what we have in stock." There was a similar car available (I wanted silver, this one was red). We were already there, so we figured we'd wait while they brought it over from the lot. We test drove it, and, other than it not being our preferred color, it seemed ok. I was ready to buy the car. That is, until they offered me $1200 for my trade in. (Edmunds has it's trade in value at about 6K). I asked if they were kidding. They said that was the best they could do. And that's when we walked out. What a waste of time! Go elsewhere!!! More
minimal stress purchasing a new car Anthony at East Hills Subaru spent several hours with me as I test drove different cars. He was patient and listened to my comments making a high str Anthony at East Hills Subaru spent several hours with me as I test drove different cars. He was patient and listened to my comments making a high stress purchase calmer than I ever expected. Paper work and financing was thoroughly explained and hassle free. I also received a higher trade-in value for my old car than I thought possible. I highly recommend this dealership. More
Jamie was great Jamie was extremely patient as this was my first time leasing a car and there was a lot to learn. I truly appreciated her help and love my new car! Jamie was extremely patient as this was my first time leasing a car and there was a lot to learn. I truly appreciated her help and love my new car! More
Quick and easy They were super helpful in terms of helping me pick out a car and work out various options for financing. I ended up with an awesome APR and glad I we They were super helpful in terms of helping me pick out a car and work out various options for financing. I ended up with an awesome APR and glad I went here. More
Ask for Anthony, Dennis and Jayson I want to thank Anthony Applewhaite, Dennis Bacquiran and Jayson Schrager at East Hills Subaru. They made this the most pleasant car buying experience I want to thank Anthony Applewhaite, Dennis Bacquiran and Jayson Schrager at East Hills Subaru. They made this the most pleasant car buying experience I've ever had. It was fast, no hassle, down to earth car buying experience. This is real customer service! Anthony is knowledgeable and professional, and very people person. Dennis was always there to make sure that we've had the best experience and kept us update all the time. Jason very easy to talk to, and very nice. More
You need to ask for Jamie This experience has been amazing from start to finish- Jamie Borack was absolutely incredible. She made the buying process fun and exciting. I'm SO ha This experience has been amazing from start to finish- Jamie Borack was absolutely incredible. She made the buying process fun and exciting. I'm SO happy I made the decision to buy from East Hills Subaru, and especially Jamie. Thank you guys!!! More
Ted & Barbara I want to thank Jamie Borack for her knowledge of the vehicle and helping us choose the right model.There was no pressure put on us to buy. We receive I want to thank Jamie Borack for her knowledge of the vehicle and helping us choose the right model.There was no pressure put on us to buy. We received a great deal and are glad we had a competent sales person like Jamie.Thankyou East Hills & Jamie for a professional experience. Would recommmend East Hills Subarau and Jamie if your looking for a for a top class dealer & a knowledgeable salesperson. More
New Outback Professional operation from top to bottom. When we walked into the dealership there was a level of competence and assuredness that made us comfortable Professional operation from top to bottom. When we walked into the dealership there was a level of competence and assuredness that made us comfortable.. Ms. Tsougaris assessed our needs through thorough discussion and found us the automobile that fit. She then found us the best deal and we completed the process seamlessly. More
Treated like a gentlemen. I went into east hills Subaru to price both a new and used forester. I met with Michael Monteforte who treated me and my wife great. No xx with him I went into east hills Subaru to price both a new and used forester. I met with Michael Monteforte who treated me and my wife great. No xx with him telling us, if you don't buy now it may be gone etc. He gave us a great deal on a new forester. When we met with the finacing officer, Jayson he too treated us very well. He worked with us and got us excellent financing and worked with us to get an extended warranty, again at a good price. At no time did I feel like we were being pressured. We had been to other dealers, both Subaru and others. We were more than happy to return to east hills and give our business to Mike. All in all a very good experience. More
Productive & Stress-Free Experience Came here on a whim with my Dad looking to replace his old Maxima, which had 200k miles and AC that had just crapped out in the 90+ degree heat. I sho Came here on a whim with my Dad looking to replace his old Maxima, which had 200k miles and AC that had just crapped out in the 90+ degree heat. I should mention that my Dad finds car shopping extremely stressful, so we were looking for a smooth experience above all. Luckily for us, we dealt with Jamie, who was a ray of sunshine. She was extremely personable, knowledgeable and chatty, which helped put my Dad at ease. They also happened to have the perfect car, a 2017 Legacy with absolutely no extraneous options. Long story short, it was about 24 hours from walking randomly in the dealership until the car was in the driveway. The process was as simple and straightforward as could be. Thanks Jamie! :) More