East Hills Subaru of Roslyn

poor service/attempt to provide unneeded maintainance Dealer did intentionally mislead and or fabricate repairs they deemed necessary/advisable in order to make a larger profit. Stated "Oil light and chec Dealer did intentionally mislead and or fabricate repairs they deemed necessary/advisable in order to make a larger profit. Stated "Oil light and check tire light were on when Automobile was dropped off but were not" "Tried to get customer to purchase an addition tire that was not covered under his protection plan" "Claimed abnormal reading from sensor reading was coming from 3rd tired unrelated to other 2 when it was actually tire brought in to be replaced and covered under service plan" 'Said they will not do anything but was still billed for things they went and did anyway" When the manager was told that there was a picture that would prove what he was saying to be incorrect and would like the information to make a complaint he stated " youre a picture guy go take a picture of the info on the wall outside with your camera" More

Quick, simple, and straightforward! It's been 13 years since we last bought a new car so we had a lot of questions going in. Jamie was very patient and friendly not only to us but our do It's been 13 years since we last bought a new car so we had a lot of questions going in. Jamie was very patient and friendly not only to us but our dog as well! She took the time to understand our need and showed us all the models we were interested in, in the end we actually got a completely different car than we thought we would and we loved it. We will definitely recommend Jamie and East Hills to our friends and coworkers! More

Great Service Got my car last week just before the New Year, it was really just a super simple, and super fast experience when compared to my previous experiences w Got my car last week just before the New Year, it was really just a super simple, and super fast experience when compared to my previous experiences with other dealers. These guys were great, very honest and helpful and got me in an amazing new car. Mike was super nice and followed up to see how I am enjoying the car (totally love it btw). I cant recommend these guys more, thank you so much More

Straightforward & Pleasant experience with dealer Vish Sukar From many other dealers, there was never a straightforward answer to my questions regarding to the prices and package of what I'm getting. Vish was v From many other dealers, there was never a straightforward answer to my questions regarding to the prices and package of what I'm getting. Vish was very pleasant to work with. He answers all your questions without going around the circle or sell/provide you something you are not interested. He was straight to the point and your considerations. Vish was polite, informative, and very patient. Got us exactly what we wanted and took the time and effort to personally explain every feature after the deal was closed. It was such a nice pleasant experience with Vish. No headache, no hidden information or fees. The process is very transparent. I definitely would recommend both Vish and East Hills to our friends. More

Easy, pleasant experience Have purchased many cars in my day, and must say this was one of the easiest experiences. Stacey was polite, informative, and very patient. Got us exa Have purchased many cars in my day, and must say this was one of the easiest experiences. Stacey was polite, informative, and very patient. Got us exactly what we wanted and took the time and effort to personally explain every feature even AFTER the deal was closed. That's unusual and extremely rare in this business. We will return to her for our next car, and recommend both Stacey and East Hills to our friends. More

Jumbo appreciation for Jamie From past experiences, I have known the car buying process to be filled with pressure, stress, and confusion. Amidst all of the uncertainly of buying From past experiences, I have known the car buying process to be filled with pressure, stress, and confusion. Amidst all of the uncertainly of buying a new car and the anxiety of whether or not you I was making the right decision, I found Jamie's knowledge of the car buying process and the vehicles themselves as a breathe of fresh air. Jame's whole approach instilled me with the confidence and security that ever new car buyer is looking for. Thus, I very much appreciated being able to work with Jamie and the members of the East Hills Subaru family. Her friendly, supportive, and straightforward approach made the process seamless and easy. What's more is that she really went the extra mile, going as far as measuring the back bumper in the freezing cold, picking us up at the train station when we were coming to get the car and walking me through all of the bells and whistles of my amazing new car. I throughly enjoyed working with her (I mean how often do you end a deal for a new car with a hug) and look forward to working with her and other members of the team moving forward. Thanks again! More

Great, straightforward experience from start to finish I'm a little late in my review but what I really liked about Anthony is that he is an honest individual. Car dealerships have a bad reputation in gene I'm a little late in my review but what I really liked about Anthony is that he is an honest individual. Car dealerships have a bad reputation in general and oftentimes for good reason but Anthony's candidness and honesty left me satisfied that I made the right choice to come to East Hills. I would highly recommend asking for Anthony if you are looking to make a new Subaru purchase! More

Stress-free car buying experience I found the staff to be very comfortable to work with. It was a positive car buying experience. Vish was knowledgeable and patient and took his time t I found the staff to be very comfortable to work with. It was a positive car buying experience. Vish was knowledgeable and patient and took his time to show me my options and different vehicles. When it was time to drive off with my new car, he made sure to set up my phone and GPS and go over different functions and features of the STi. The financing part of the experience was stress free. I felt like Jayson was working for me instead of against me, like I've felt at other brand dealerships. I would definitely recommend East Hills Subaru to anyone who is tired of dealerships playing games with their time and money. Thank you. More

Thank you Jamie and east hills Subaru I love my Jamie borack - she did a fabulous job - she held my hand while I waiting for my Subaru cross trek to come in straight from the factory.. wel I love my Jamie borack - she did a fabulous job - she held my hand while I waiting for my Subaru cross trek to come in straight from the factory.. well worth the wait couldn’t be happier with my purchase. I can honestly say it was the best car buying experience ever and I know I can always call her for anything. More

Friendly sales person and great car I got great preowned certified Impreza Hatchback from Michael Monteforte and he was very helpful with going over the specs, differences between other I got great preowned certified Impreza Hatchback from Michael Monteforte and he was very helpful with going over the specs, differences between other models, etc. My wife will be the main driver for this car and he was able to take use to a more remote area for the test drive because she is an anxious driver. Michael even picked me up from the train station for the delivery date so I didn't have to pay for an uber which would've cost me a lot more. Great staff and a great car! More