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East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Greenvale, NY

4.3
777 Reviews

777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center

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January 12, 2021

This was my first visit & Mike made it very pleasant for me. Thank you Mike for explaining thing in detail for me. I will continue to be a customer. More

by mscallie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mscallie64, Thank you for servicing your vehicle with us and for writing such nice comments about Mike. We appreciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 07, 2021

I HAD A BAD EXPERIENCE AT THIS PLACE. I WAS YELLED AT AND LEFT WITHOUT A LOANER CAR FOR A WEEK. THE ORIGINAL PART WAS NOT AVAILABLE BUT THE MANUFACTUER WAS NICE ENOUGH TO COVER AN AFTER MARKET PART UNDER THE More

by myonaiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Seigel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

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Jan 07, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear myonaiev, The water pump needed for your vehicle was a backordered part. We finally received approval to use an aftermarket part to complete your repair quickly. I'm not sure what you mean by being yelled at. Our fleet of loaner cars are reserved for customers who purchase their vehicles from us. We're glad your vehicle is fixed and that you're back on the road safely. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 05, 2021

It was a real pleasure dealing with a professional for once, thank your service advisor Marc for me he was such a great help and very on top of things. I will always make East Hills my home and please mak More

by shelbymazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Shelbymazz, Thank you for trusting your vehicle's service to East Hills Chrysler Jeep Dodge Ram. We appreciate your business and your comments about Marc. We wish you all the best! Happy New Year! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 05, 2021

Marc Seigel was a big help. He explained everything clearly and perfectly. I will be coming back to this dealership because of him. Thank you and happy new year. More

by Salg95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for the excellent review! It is great to know that Marc was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 26, 2020

Eddie was extremely courteous, knowledgeable and helpful when I brought my Durango in for its first service. He took care of the NYS inspection which I didn't realize was due when I left the car with him. More

by ssmolinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Pinero
Dec 30, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear ssmolinsky, Thank you for trusting your Durango's service to East Hills. We appreciate your business and your thoughtful comments about Eddie. We wish you all our best. Happy New Year! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 24, 2020

I can always count on Marc Seigel at East Hills Service to provide honest and effective assessments when my 2011 Jeep Grand Cherokee requires service. More

by FPagano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At East Hills Chrysler Jeep Dodge, we value our customers and we look forward to seeing you on your next visit. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 23, 2020

Very friendly. Great service! Always explain well what needs to be done and how lot it is going to take. Better lease deals then other dealerships. More

by mjled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 22, 2020

I had a problem with my jeep starting I was told to bring it in and was seen instantly ! They changed battery oil and rotated tires. Michael and all the employees I came across were a pleasure to work with. More

by Damatocolleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Damatocolleen, Thank you for trusting your vehicle's service to East Hills Jeep. We appreciate your business and we wish you the best of holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 13, 2020

Very pleased with customer service given today by Eddie Pinero and mechanic Steve who worked. On my vehicle... Both were very pleasant and didn’t mind me asking questions for me ...very nice 👍🏻 More

by Smrocco21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Pinero
Dec 16, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for putting your trust in East Hills Chrysler Jeep Dodge! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 10, 2020

My service appointment couldn’t of gone smoother with Marc Siegel. I dropped my truck off to fix the backup camera and the oil changed.. He recommended a few other minor services which I did. More

by Rangerover3387
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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