East Hills Chrysler Jeep Dodge Ram SRT - Service Center

East Hills is a wonderful place to do business. They are always accommodating, professional and friendly. The service I received is top notch. I can’t say enough good things about them. always accommodating, professional and friendly. The service I received is top notch. I can’t say enough good things about them. More

I brought my 2014 Jeep Cherokee in to have it inspected and to have an oil change on Tuesday March 2, and I wanted to post on DealRater that I once again found the service at East Hills to be excellent. and to have an oil change on Tuesday March 2, and I wanted to post on DealRater that I once again found the service at East Hills to be excellent. I mentioned to my Service Adviser, Mr. Michael Casey, that I intermittently have had an issue with a chirping sound when starting the car in the cold of winter. My concern could not be duplicated today but Mike after looking up my previous vehicle history, advised that if I could bring the car in and it could be left over night, he would arrange to have a mechanic check it with me in a true cold start condition. I want to thank Mike, and Jon Piansky as well, as Jon mentioned a possibility of there being an issue with the fan belt tensioner wher he had witnessed a noisey bearing issue during extreme cold weather. I was offered a loaner car, and advised that I could return the car another day to have it thoroughly checked in sub-freezing conditions. I wanted to thank both men for their true concern. Both are a credit to the dealership, and I would not hesitate to buy another vehicle from East Hills. I have always had an excellent experience at East Hills. Thank you Mr. Casey and Mr. Piansky as well. Five Stars for both. More

Mr. Casey was top notch. I don’t feel taken advantage of by him when service is needed on my vehicle. Michael Casey is an asset to your establishment. by him when service is needed on my vehicle. Michael Casey is an asset to your establishment. More

I came in for service on my Jeep Compass and Eddie Pinero was a big help. He immediately took me in and kept me up to date with the progress of my car. He thoroughly explained what was wrong and the wait was was a big help. He immediately took me in and kept me up to date with the progress of my car. He thoroughly explained what was wrong and the wait was not long. Eddie made this a pleasurable visit. I would definitely come back here for service. More

I brought my 2021 Grand Cherokee High Altitude with a suspension noise issue. Jon immediately took action, acknowledged the issue and very diligently ensured the problem was corrected while keeping me in suspension noise issue. Jon immediately took action, acknowledged the issue and very diligently ensured the problem was corrected while keeping me informed the entire time. They were tenacious at identifying the issue and even though it was a safety concern they insisted on working until the problem was solved. In addition they provided a loaner vehicle that was also a Grand Cherokee. Car is now great and love it, having driven foreign luxury brands for many years this is by far the most enjoyable and tough SUV I've owned. More

Came in for service, got me and in and out. Helped me out with all of the issues I was having. Excellent service will definitely be back. with all of the issues I was having. Excellent service will definitely be back. More

Great great great! The service was fantastic and the employees are amazing. Wonderful team and wonderful service! The service was fast and kept me updated. employees are amazing. Wonderful team and wonderful service! The service was fast and kept me updated. More

Eddie P. and his team at East Hills moved quickly and efficiently to service my vehicle. Thank you for the great work and turnaround time. efficiently to service my vehicle. Thank you for the great work and turnaround time. More

Michael Casey, Marc Siegel, Rafael Campos, and Jecson Perez always helped me with kindness when I needed service and information on my car, as well as always tried hard for important repairs to be covere Perez always helped me with kindness when I needed service and information on my car, as well as always tried hard for important repairs to be covered on Chrysler Warranty. Thank You East Hills for the best service team!!! More

Rafael was very professional and helpful I would recommend your dealership to all my friends and family. very efficient . took care of my emergency immediately !! recommend your dealership to all my friends and family. very efficient . took care of my emergency immediately !! More