East Hills Chrysler Jeep Dodge Ram SRT - Service Center
Greenvale, NY
777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center
I took my new 2010 Jeep Wrangler (Sahara) for a 6000 mile check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile ch check at East Hills Chrysler Jeep dealership...I found the service deapartment to be very friendly and professional. In addition to the 6000 mile check, I had driver side weather stripping fixed as well as a couple of recall items. More
Very pleasant experience. Nat and Mike helped me and were very friendly and knowledgeable. They knew what services I would need for my vehicle. They cared about customer service and sent me on my way were very friendly and knowledgeable. They knew what services I would need for my vehicle. They cared about customer service and sent me on my way with 100% satisfaction. I would go out of my way to use the service department at East Hills Dodge! :) More
I bought my Jeep Commander at this dealership and have always had it serviced there because of the quality of the work, but also because of the friendliness of the staff, especially Mike Piscopo. He alway always had it serviced there because of the quality of the work, but also because of the friendliness of the staff, especially Mike Piscopo. He always goes out of his way to help me, always calls me back, and always keeps his word. Car dealerships would have a better reputation if they all had someone like Mike on their staff. Thank you! More
all employees were so cordial and helpful expecially mike. They have you in and out, and assist to any need. From mechanics to reception this place really knows what there doing and how to please their mike. They have you in and out, and assist to any need. From mechanics to reception this place really knows what there doing and how to please their customers. you can tell its sincere as well. I give this place more than 5. I give it 100%!!! Mike was so helpful and considerate. He helped me and encouraged me to call if i had any questions. A true gentleman and prestigous employee. I trust him to get the job done for sure! I will definitely be more than happy to bring my car back here with any need! More
I HAVE BROUGHT MY CAR TO THIS DEALERSHIP A FEW TIMES AND THE SERVICE IS GREAT. THE FOLLOWING SERVICE SERVICE WAS DONE: OIL CHANGE, TRANSMISSION SERVICE ( CHANGE THE OIL); ROTATE THE TIRES, FUEL INJECTION CL THE SERVICE IS GREAT. THE FOLLOWING SERVICE SERVICE WAS DONE: OIL CHANGE, TRANSMISSION SERVICE ( CHANGE THE OIL); ROTATE THE TIRES, FUEL INJECTION CLEANING, AS WELL AS LUBE. ALTHOUGH I DID NOT BUY MY CAR THERE. More
I just purchased a used Pacifica from East Hills Chrysler and I highly recommend them. My salesman, George Cooney, was very helpful and informative. We negotiated a fair price and took care of the paperwor and I highly recommend them. My salesman, George Cooney, was very helpful and informative. We negotiated a fair price and took care of the paperwork in short order. They explained what my warranty options were but didn't hard sell them. When I drove the car on the highway the first time I noticed a bit of a shimmy. The service department took the car in right away, quickly found the problem and ordered two new tires at no charge to me. I highly recommend East Hills Chrysler. More
I had a problem with my 1996 dodge, a no start in bad weather. my local mechanic after an attempt to "do the easiest thing" was unable to fix the problem, and wanted $700 for a replacement distributor. I weather. my local mechanic after an attempt to "do the easiest thing" was unable to fix the problem, and wanted $700 for a replacement distributor. I contacted this dealer and got the job done, with my NYS inspection for 1/2 the price. The manager, Michael could not have been nicer, and after going over the problem, didn't need to perform a diagnostic test (saving me $110). He replicated the problem by simply spraying water on the distributor, confirming the diagnosis, and did the job in one day. This dealership was GREAT, and Michael was FABULOUS!! I would not hesitate to recommend them to anyone needing service. They also found an old recall on the vehicle, and will do the work upon the receipt of parts. Oh, and by the way, the parts people could not have been nicer, especially edgar! Larry Causin More
When I made the appointment, John St. Clair was very helpful and efficient. He was sensitive to my schedule and said that getting a ride for me home and back would be no problem. Steven Osorio was v helpful and efficient. He was sensitive to my schedule and said that getting a ride for me home and back would be no problem. Steven Osorio was very friendly and communicative. He called to check on whether I wanted a particular service before going ahead with it. He tried hard to conform to my schedule, although the car was a little late. Norman gave me my rides, and he was on time and friendly. Overall, my experience was surprisingly pleasant. Thank you. I didn't rate the quality of work, because I haven't driven it long enough to know. More
Customer service was very good. Steven Osorio should be commended on his frienliness and professionalism. However, I had to return 3 times to get all the work completed. I find this unacceptable. I am v commended on his frienliness and professionalism. However, I had to return 3 times to get all the work completed. I find this unacceptable. I am very pleased that East Hills worked with me to reduce the cost of repairs. More
Very honest and helpful in trying to work with you to trim costs. From time of fist call for appointment, staff very helpful and asked if I would need a loaner car. Seems that they diagnosed problem qu trim costs. From time of fist call for appointment, staff very helpful and asked if I would need a loaner car. Seems that they diagnosed problem quickly and correctly after local service station could not and did not try to hard sell any recommended work when it was deferred until a later date. Vehicle ready promtly. More