East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Brought my 2010 Ram Diesel back to where I bought it from Sales Pro Curtis for recall updates and a free oil change. Service was fast and done right, Mike kept in contact with me and 5 service items were don Sales Pro Curtis for recall updates and a free oil change. Service was fast and done right, Mike kept in contact with me and 5 service items were done and free within 24 hours. Saw Curtis at the drop off and he was cool as ice as usual. Second vehicle I got from East Hills and I figure they got the best team since my first purchase of a Jeep in 2005. Good show boys, thanks. C.J. Soltani More

After purchasing a used Dodge from a different brand dealership, the car we were suppose to receive in tip top shape was not delivered that way. We brought the car back to that dealership 4 times, only dealership, the car we were suppose to receive in tip top shape was not delivered that way. We brought the car back to that dealership 4 times, only to be treated poorly. When we brought the car to East Hills, Michael and Dawn took the time to properly document our concerns. When they were unsure what exactly the noise we were explaining, they took the time to have a technican take a test drive with us. (something we suggested to other dealership, but they said it was not necessary). The car was diagnosed and fixed correctly. Through the whole process, we were treated with kindness, concern and overall caring. If the Service department is like this, I can only imagine the Sales department would be just as good. I know we will be back in the future not just for maintainance, but when the time is right to purchase a new car. More

My experience with East Hills has been exceptional, my Service Representative Michael Piscopo is always very friendly, helpful, courteous and honest to my automotive needs. He always keeps me informed as Service Representative Michael Piscopo is always very friendly, helpful, courteous and honest to my automotive needs. He always keeps me informed as work is being done with great follow-up. There are three Chrysler Dealerships closer to where I live and I will go no where else for my cars, between the sales staff and service you cannot ask for anything better. Thank you. More

The staff was very helpful and the service was good. I brought my car in for service and got it back the next day. I was very pleased with the quality of the work and my car runs like new again. Nat Kessl brought my car in for service and got it back the next day. I was very pleased with the quality of the work and my car runs like new again. Nat Kesslyr was particularly helpful. He was responsive to my questions and provided me with exceptional service. More

My overall experience was great. Michael Piscopo was my service advisor. He was friendly, informative and honest. The work was done timely. Michael also kept me informed as to the timing of the work bei service advisor. He was friendly, informative and honest. The work was done timely. Michael also kept me informed as to the timing of the work being done. The waitng area was also nice which had a tv & coffee. More

I noticed a problem with my steering wheel controls after having my Wrangler Unlimited for less than 3 weeks. I called the customer service desk and they were concerned about my issue and offered me an appoi having my Wrangler Unlimited for less than 3 weeks. I called the customer service desk and they were concerned about my issue and offered me an appointment for the next day first thing in the morning. Nat was my service rep took in my JKU then came over to me to explain what the issue was and the approximate time it would take to repair it while I waited. In that time frame my Jeep was fixed I was given a full explanation of what they repaired and I was back on the road enjoying my new Jeep. Thanks Nat! More

I purchased my pre-owned Jeep Liberty a few days ago and there were some minor problems with the key and the power outlet. I brought it back the day after I purchased it and was immediately given an appoin there were some minor problems with the key and the power outlet. I brought it back the day after I purchased it and was immediately given an appointment for service. I dealt with Nate when I brought it in and he was very courteous and professional. The repairs were done quickly and Nate explained what was done. Once again I was pleased with the East HIlls Chrysler and will continue to recommend them. More

Michael Piscopo was friendly, knowledgeable and very helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly helpful. He made the visit very pleasant and took care of several issues that I as aware of a another too. The staff in general were also friendly and the dealership was clean. It's apparent that they really do care about their cusotmers. More

reception was pleasent anthony came out to catch up nat did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as c did the write up and checked for recalls we made a plan and set it in motion the waiting area was comfortable tere was reading material as well as coffee there were discussions as to what was necessary we proceded and I received updates on progress when completed I paid cashier and was on my way everyone was pleasent More

I bought my 2009 Wrangler (new) from this dealership. My Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either w Salesperson was Mike Kennedy and he was most informative and helpful in my decision making process. Since owning the car, I've been back for either warranty work or scheduled service several times and each time the issues are promptly and effectively dealt with. My service advisor, Mike Piscopo provides a level of attention and "comfort" that is both cordial and reassuring. Car dealers don't manufacture the cars, yet are held accountable for their products. It is apparent that East Hills Chrysler Jeep takes this accountability seriously and has established the highest level of service and customer satisfaction. More