East Hills Chrysler Jeep Dodge Ram SRT - Service Center

During a recent visit for a 40,000 mile service and brake work my car was returned to me without being test driven. Within one minute of leaving the dealership the check engine light lit up. In addition, t work my car was returned to me without being test driven. Within one minute of leaving the dealership the check engine light lit up. In addition, the windshield wipers which needed changing and were allegedly checked were not changed. No one was at the dealership at 7:30 PM to address the problems. I now have to organize a return visit and I am not sure in the interim that the car can be driven. The people were pleaseant but inept. More

The employees were very curteous and helpful the second i pulled up to the service department. They met me outside, checked my car in and had me wait in the waiting room. Once there, i was offered coffee a pulled up to the service department. They met me outside, checked my car in and had me wait in the waiting room. Once there, i was offered coffee and donuts multiple times. The work on my Jeep involved 3 recall repairs and they had me out in less than 2 hours.. and i only made the appointment 2 days prior to when the work was done. I would definately bring my Jeep back there for any repairs needed without hesitation and will tell anyone i know with a Chrysler vehicle to do the same More

I PURCHASED MY JEEP CHEROKEE AT EAST HILLS AND HAVE BEEN A RETRURNING CUSTOMER FOR MANY YEARS. I WENT THERE THIS WEEK TO GET AN OIL CHANGE. IT WAS A VERY PLEASANT EXPERIENCE. EVERYONE WAS VERY NICE AND H A RETRURNING CUSTOMER FOR MANY YEARS. I WENT THERE THIS WEEK TO GET AN OIL CHANGE. IT WAS A VERY PLEASANT EXPERIENCE. EVERYONE WAS VERY NICE AND HELPFUL. I NORMALLY HATE TO GET OIL CHANGES, BUT MY OVERALL EXPERIENCE WAS VERY POSITIVE AND I WILL NOT DREAD IT WHEN ITS TIME FOR MY NEXT SERVICE. More

The above rating was given primarily because Michael Piscopo was great to deal with. He was very responsive and considerate of my concerns. He was very helpful and I look forward to dealing with him in Piscopo was great to deal with. He was very responsive and considerate of my concerns. He was very helpful and I look forward to dealing with him in the future, although I hope that my car does not require servicing again any time too soon. More

I have purchased cars from this dealership for over 10yrs. The owner is remarkably accessible and true to his worD. They have a fabulous sales dept surpassed only by their service dept. Service is re 10yrs. The owner is remarkably accessible and true to his worD. They have a fabulous sales dept surpassed only by their service dept. Service is really the reason for the long standing loyalty Specifically Mike P. Thank u for always saving me More

i came in because dashboard lights were not working i came in because dashboard lights were not working properly. i could not see odometer or other gauges. i also could not tell if brights wer i came in because dashboard lights were not working properly. i could not see odometer or other gauges. i also could not tell if brights were on or off. i didn't feel safe driving like this. i came in & made an appt. with mike for the following week when a loaner car was available. mike was very friendly & knowledgable. the next morning a service rep. called & said i should bring car in immediately because odometer would burn out present mileage. personally that doesn;t bother me-i purchased(not leased) car so i don't know why jeep cared either, but i brought it in day after & mike helped me once again. very friendly & called me soon after that car was ready-unfortunately had a rew medical emergencies & am going to pick car up now. very good & quick service ince again. i am very pleased with east hills jeep dealership & mike piscopo. wendy novick More

I was very pleased with the service I received at East Hills Jeep in Greenvale, NY. Michael Piscopo was professional, friendly and honest. I will never return to Garden Jeep in Hempstead or Westbury Jeep Hills Jeep in Greenvale, NY. Michael Piscopo was professional, friendly and honest. I will never return to Garden Jeep in Hempstead or Westbury Jeep because of poor customer service. I will, however, continue to service my Jeep at East Hills Jeep. More

Just a very good dealership, I will and have recommended this dealership to friends and family. Friendly service and sales folk, everyone seems to go above and beyond to be as helpful as possible. I bough this dealership to friends and family. Friendly service and sales folk, everyone seems to go above and beyond to be as helpful as possible. I bought a used Chrysler 300 from them. Their website was also very good about 90% upto date with inventory. More

Brought in Jeep Grand Cherokee 2011 for Service to check the Onboard Compass. Compass readout on dashboard recently changed to double dashes (--) and I had been unable to get the compass reset. Called Eas the Onboard Compass. Compass readout on dashboard recently changed to double dashes (--) and I had been unable to get the compass reset. Called East Hills and they suggested I bring the truck in for a look. Brought in the truck and saw Mike Piscopo, explained the problem, he took a quick look and took the car in for service. Turns out to be a faulty TIPM module that needs to be replaced. Mike filled out the paperwork and had the part ordered. Mike explained when the part comes in, I will be contacted and then the truck can be repaired. Smooth service from start to finish. Friendly, informative, great all around customer service. More

From the moment I arrived to the service departmnt at East Hills Chrysler my service experince exceeded my expectations. I was greated propmtly, Dawn understood my service needs and fullfilled them with East Hills Chrysler my service experince exceeded my expectations. I was greated propmtly, Dawn understood my service needs and fullfilled them without hesitation. My service was performed at a reasonable price, and I was always kept informed of the status of my repairs. Thank you so much for making a rough situation easy to deal with! More