East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Came in for a Recall Everyone I met at the dealership was polite and professional. Had to spend four hours there, as recall took awhile. I had a bagel to eat, a tv to watc Everyone I met at the dealership was polite and professional. Had to spend four hours there, as recall took awhile. I had a bagel to eat, a tv to watch, Internet access and overall, it was a great experience. More

Service Jon P. customer service was very professional and accommodating...especially since I was surprised and disappointed to find out... that the Rewards $7 Jon P. customer service was very professional and accommodating...especially since I was surprised and disappointed to find out... that the Rewards $7 oil change does not cover synthetic oil which my new lease requires. More

A1 Service Prompt and efficient service regardless of the many customers that were ahead of me. Got the job done fast and flawless. Recommended for any customer. Prompt and efficient service regardless of the many customers that were ahead of me. Got the job done fast and flawless. Recommended for any customer. More

Service 11/6 Its a pleasure dealing wioth East Hills service. Today as on a few other occcasions Mike P. handled my issue. He was great and on top of everything as Its a pleasure dealing wioth East Hills service. Today as on a few other occcasions Mike P. handled my issue. He was great and on top of everything as usual. Thank you! More

Bad car, great service . I brought my 2015 Chrysler 200C for it's fourth transmission reflash, still has the same problem. My service advisor, Mike cartelli is the best, he . I brought my 2015 Chrysler 200C for it's fourth transmission reflash, still has the same problem. My service advisor, Mike cartelli is the best, he is working with me to fix this problem. Had I known about all the problems with the 200, I would have not leased this car. It's not the dealerships fault, they did not build the car, and can't do magic if Chrysler does not have a solution to the problem. I still hope that a fix will happen, at least I have Mike to help me. east Hills is the best, Mike Cartelli is a true gentlemen. More

INQUIRY FOR EXTENDED WARRANTY .MIKE PISCOPO....IS A TRUE CARING WELL VERSED PROFESSIONAL WHO MADE ME FEEL COMFORTABLE WITH THE WARRANTY I PURCHASED AND EXPRESSED THAT IT WOULD BE .MIKE PISCOPO....IS A TRUE CARING WELL VERSED PROFESSIONAL WHO MADE ME FEEL COMFORTABLE WITH THE WARRANTY I PURCHASED AND EXPRESSED THAT IT WOULD BE HONORED AT THE DEALERSHIP More

My experience It's always a headache getting a rental at this location. This time I had the worst experience ever. I've been to other locations on Long Island and I It's always a headache getting a rental at this location. This time I had the worst experience ever. I've been to other locations on Long Island and I've never had an issue. Somehow even if I make an appt to get a loaner they do not have any available. After stating several times that I have made an appt for a loaner and have to get to work they finally bring me a car that is filthy. After I showed the employee the cigarette ash on the back seat she stated she would get someone to wipe it but because I was running late for work I had to take the car as is. I would not recommend this location at all. Don't waste your time! More

Customer Service Excellence Mike P. Is a leader in service department. I needed to get to work fast for a meeting and i called Mike and my flat tire was fixed in an hour. Had a g Mike P. Is a leader in service department. I needed to get to work fast for a meeting and i called Mike and my flat tire was fixed in an hour. Had a great experience. Thank you. More

Excellent Customer Service John P. took great care of me as soon as I walked in the shop. Eric was so friendly and gave me a ride home and Elwin could not have been nicer and m John P. took great care of me as soon as I walked in the shop. Eric was so friendly and gave me a ride home and Elwin could not have been nicer and more accommodating in helping me get me my car back, even after they were closed for the day. Thank you everyone. More

Service John P was great, very helpful and honest. Appointment was on time and finished in a timely manner. Service department does not try to sell you John P was great, very helpful and honest. Appointment was on time and finished in a timely manner. Service department does not try to sell you things that you do not need. More