Back

East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Greenvale, NY

4.4
777 Reviews

777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Sort by
May 02, 2016

service I had recently brought my Jeep in for a service recall and had dealt with Kevin the service advisor. He was helpful and very professional and had my More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chang
May 02, 2016

service I had recently brought my Jeep in for a recall and had dealt with serive advisor Kevin and he was very professional and helpful in getting my car in More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chang
Jun 27, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Joe, Thank you for recently servicing your vehicle at East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all our best! Sincerely, Oliver Brodlieb Owner

April 30, 2016

This dealer gets a 5 star rating I was treated with respect,The mechanic did a wonderful job on my 2098 jk wrangler.And the service person,Salesman was very very helpful .I recommend More

by LUIGI GIANFRANCESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Chespe, Emil Keri, Mike Piscopo, Rich Correa
Jun 27, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Luigi, Thank you for servicing your Jeep Wrangler at East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we hope you're having a great summer with your Jeep! Sincerely, Oliver Brodlieb Owner

April 29, 2016

Disappointed I have never had a problem before but this experience was terrible. After purchasing 4 cars, I called in a panic when the rain was pouring through the More

by nidami
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Chang
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear nidami, I have no excuse for Kevin's behavior. Water leaking through a dashboard, to me, is a serious matter. We have a process in place to escalate emergency calls like yours and it is clear we failed. Neither I nor our service manager knew you called us. I am unable to determine your name and contact information from the username you used. Would you please contact me or Jon Piansky, Service Manager, immediately at 516-621-9191 so we may offer our sincere apologizes and try to rebuild your trust in us? Sincerely, Oliver Brodlieb Owner

April 28, 2016

Service work I have been going to this dealer ship for 5 years now. In that time i have had a few problems with them. My car was ransacked one time that i left t More

by Ross Brenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cartelli
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Ross, Thank you for providing this feedback. I appreciate your relationship with Mike Cartelli in our service department. I want to do all I can to assist you rebuild trust with our management. Next time you come in, please introduce yourself to me. I'd like to prove our dedication to important clients such as you. Sincerely, Oliver Brodlieb Owner

April 23, 2016

Quick and readily organized We brought my van in for routine service and things were handled quickly and there was no attempt to do any 'extra' work that was unnecessary. Mike More

by Tccool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piscopo
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Tccool, Thank you for servicing your vehicle with East Hills Chrysler Jeep Dodge Ram. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb Owner

April 21, 2016

Pain free experience Going to a dealership I have always been apprehensive. I always felt they were going to charge me an arm, and a leg. However that was not the case, I More

by Zen_0ne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piscopo
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Zen_One, Thank you for servicing your vehicle at East Hills Chrysler Jeep Dodge Ram. We appreciate the remarks you wrote about your experience and we look forward to assisting you in the near future. Sincerely, Oliver Brodlieb Owner

April 21, 2016

For service at dodge Im Aron Macaraig,I recommend Mike Piscopo , his the man there who can serve you better nothing to worry with car,cool guy.and easy to talk too. More

by Gerlie1318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin bencio, Mike Piscopo
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Aron, Thank you for trusting East Hills Chrysler Jeep Dodge Ram with your vehicle's service needs. We appreciate your business and we wish you all the best. Sincerely, Oliver Brodlieb Owner

April 20, 2016

Excellent Customer Service!! Michael Cartelli was the service advisor that helped me schedule my appointment and he was amazing from the beginning. He worked with me to fit me in More

by Pamela-Glen Cove, NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cartelli
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Pamela, Thank you so much for trusting East Hills Chrysler Jeep Dodge Ram with your vehicle's service. We appreciate your business and we wish you all the best! Sincerely, Oliver Brodlieb Owner

April 18, 2016

Great Service and information Mike Cartelli helps me every time I visit the dealer for service. He is friendly, professional and gets the job done. He also sends txt msgs with up More

by Charles Ottomanelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cartelli
Apr 29, 2016 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Charles, Thank you so much for trusting East Hills Chrysler Jeep Dodge Ram with your service business. We appreciate your loyalty to us and the thoughtful remarks you wrote about Mike Cartelli. See you soon! Sincerely, Oliver Brodlieb Owner

...
63
...