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East Hills Chrysler Jeep Dodge Ram SRT - Service Center
Greenvale, NY
777 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center
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July 11, 2016
New Vehicle First Servicing Spoke with Marc Siegel, Service Advisor, last week to schedule a service appointment for today. Marc was the service advisor on duty when I arrived. Spoke with Marc Siegel, Service Advisor, last week to schedule a service appointment for today. Marc was the service advisor on duty when I arrived. Marc clearly explained and described the routine services and pricing for my visit. I appreciated his professionalism and value of my time. I was in and out of the service area in the time frame he committed. More
by John
Employees Worked With
July 11, 2016
Very Good This Dealership is in the money, my experience only took 1 hour and 10 minutes of enjoyment waiting Kevin Chang was very receptive, I would strongly r This Dealership is in the money, my experience only took 1 hour and 10 minutes of enjoyment waiting Kevin Chang was very receptive, I would strongly recommend this dealership More
by rhoursey1
Employees Worked With
Kevin Chang
July 08, 2016
Thank you service dept. Michael I had an issue with my 2014 Jeep Cherokee. I phoned the service department and spoke with Michael Cartelli. He gave me an appointment immediately I had an issue with my 2014 Jeep Cherokee. I phoned the service department and spoke with Michael Cartelli. He gave me an appointment immediately and when I arrived he knew exactly why I was there. He explain thoroughly what they would be doing prior to taking my car and then also when they completed the job. He was very well mannered and friendly and definitely gave service with a smile. A man of his word and goes out of his way to make the customer satisfied. Too bad my salesman when I purchased my Jeep (who is no longer there- thank God) was not as good as Mike, however Mike made up for my experience with the salesman. So yes, I will continue to go to East Hills being they proved themselves to be a great dealership now. More
by Toolgirl
Employees Worked With
Mike Cartelli
July 06, 2016
Joselyn Sale Joselyn was extremely helpful and friendly in assisting with a loaner car. Does her job very well and is a good ambassador for East Hills. Joselyn was extremely helpful and friendly in assisting with a loaner car. Does her job very well and is a good ambassador for East Hills. More
by Tone635
Employees Worked With
Joselyn Sale
July 02, 2016
Another great service from east hills. Always a friendly, professional and knowledgeable staff. Kevin Chang was very organized and service was performed as requested. Kevin also pointed out Always a friendly, professional and knowledgeable staff. Kevin Chang was very organized and service was performed as requested. Kevin also pointed out that my jeep needs further maintenance due to being over 48,000 miles. \ More
by hessepa
Employees Worked With
Kevin Chang
June 30, 2016
SERVICE OF MY VEHICLE Mike, I am not there often but when I am there are no hassles and handled with complete professionalism. Thank you Mike Your the best !! Mike, I am not there often but when I am there are no hassles and handled with complete professionalism. Thank you Mike Your the best !! More
by Maria1234
Employees Worked With
Mike Piscopo
June 27, 2016
Fantastic and expedient service. Marc Seigel is a fantastic Service Writer. I did not purchase my Jeep from East Hills but based on the DealerRater reviews, I decided that this would Marc Seigel is a fantastic Service Writer. I did not purchase my Jeep from East Hills but based on the DealerRater reviews, I decided that this would be my home dealership for all of my services. My vehicle was exhibiting some issues in regards to the heated seats/steering wheel, as well as some audible noises when going over bumps. Marc politely greeted me on my arrival and made sure to keep me up to date with any progressions. Although East Hills is 25 miles away from my home, I will continue to service my vehicle at their location as their customer service and courteous staff are second to none! More
by jl7288
Employees Worked With
June 23, 2016
Excellent Service! Kevin Chang is a class act every time I go in there. Professional service, always helpful, courteous, just excellent all around. You shouldn't go anyw Kevin Chang is a class act every time I go in there. Professional service, always helpful, courteous, just excellent all around. You shouldn't go anywhere else. More
by DrewS11
Employees Worked With
Kevin Chang
June 21, 2016
Very good service. Went to the service department without an appointment due to an issue with brakes. Mike Cartelli fit me in for the service within an hour. In additio Went to the service department without an appointment due to an issue with brakes. Mike Cartelli fit me in for the service within an hour. In addition to brakes, the car was inspected and a oil change was performed. While waiting for the service to be completed, Mike came in to the waiting room a few times to let me know the status. At the end of the service, he spent time with me going over all the charges. A real gentleman. More
by jeepguy
Employees Worked With
Mike Cartelli
June 21, 2016
Awesome car was towed in on saturday and i had the car back by monday night!!! one day down thats great!! with my old car the dealer could have the car for car was towed in on saturday and i had the car back by monday night!!! one day down thats great!! with my old car the dealer could have the car for over a week. More
by casdog12
Employees Worked With
Mike Cartelli
