East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Excellent Service Department I've purchased 3 Jeeps from East Hills. One of the main reasons is that I know they have an outstanding service department. Thank you! I've purchased 3 Jeeps from East Hills. One of the main reasons is that I know they have an outstanding service department. Thank you! More

Pleasant service experience Marc Siegel was accommodating and accurate with his service estimate. My vehicle was serviced promptly and without any unnecessary issues. It was a pa Marc Siegel was accommodating and accurate with his service estimate. My vehicle was serviced promptly and without any unnecessary issues. It was a painless service experience. More

amazing experience i have been out on disability for 5 years and money is extremely tight. after a few conversations with kevin chang concerning my issues ,my jeep was f i have been out on disability for 5 years and money is extremely tight. after a few conversations with kevin chang concerning my issues ,my jeep was finally towed to the dealership. both of my remotes /keys no longer worked and the car was dead ,would not start ,kevin arranged a fair price that i compared to other local dealers.stressed and expecting the worst i recieved a call from mr. chang and he informed me that the ignition problem was a recall issue that included two remotes / keys.i had already put aside enough for new ones . kevin advised me of other issues with my jeep , one being brakes .the price was right and i authorised the job . i was in the auto business as sales/ used car mgr. and finance. have dealt with many service personnel, but have never been as satisfied or greatful that it was kevin i dealt with.the experience was on a personal level, he cared and kept me happy throughout.thank you mr. chang for an awsome experience. More

6 STAR SERVICE! , NOT 5 STARS! I cannot give a 5 star rating for my service appointment with Michael Casey at East Hills Jeep. I received 6 STAR SERVICE,.and i say that because he I cannot give a 5 star rating for my service appointment with Michael Casey at East Hills Jeep. I received 6 STAR SERVICE,.and i say that because he went FAR BEYOND and did everything he possible can to MAKE SURE that I was happy and I am NOT an easy person to make happy. More

Quick, Efficient and Great Marc made the experience super easy and was there greeting my family at 7:30 with a smile on his face. He was able to give us an accurate pricing on Marc made the experience super easy and was there greeting my family at 7:30 with a smile on his face. He was able to give us an accurate pricing on the car as well as a pick up time which is very important now a days. Which made the process even better the car was done early. Thank you for all your work. Marc will have further work with us in the future More

Kevin Chang Had a recall on my 2015 Pro Master, called made the appointment that suited me. When i got there I was quickly serviced by Kevin Chang and he noticed Had a recall on my 2015 Pro Master, called made the appointment that suited me. When i got there I was quickly serviced by Kevin Chang and he noticed in addition to the recall my inspection was expiring that month; good caught Kevin. More

great service brought my jeep in for routine service without an appointment and Michael took me in and got my jeep back to me quickly so that I can get back to work brought my jeep in for routine service without an appointment and Michael took me in and got my jeep back to me quickly so that I can get back to work More

Superb maintenance from an outstanding service team My experience with East Hills Jeep Service Center has been outstanding. Marc Siegel is the service advisor I was fortunate to have oversee the main My experience with East Hills Jeep Service Center has been outstanding. Marc Siegel is the service advisor I was fortunate to have oversee the maintenance of my 2015 Cherokee Jeep. Over the past several visits with Mr. Siegel I found his attention to detail and subject matter expertise to be superb when it comes to assess the maintenance needs of my Jeep. His service technicians are excellent. During those past several maintenance visits Mr. Siegel would always give an estimated time of completion for my particular service issues. Mr. Siegel and his service technicians would always finish the service tasks ahead of schedule / under the estimated time of completion. To include the 03/30/17 visit, Mr. Siegel and his service team averaged a little over 38 minutes under his estimated time of completion. This includes all the East Hills Jeep Service Center visits I made with my 2015 Jeep. Thank you. freedomfighter_6 More

Great service!! Bought my 3rd car from them. After one day of driving my check engine light went on. I took it in and Mike Casey helped me out right away. He was very Bought my 3rd car from them. After one day of driving my check engine light went on. I took it in and Mike Casey helped me out right away. He was very friendly and assured me that I would be taken care of properly. After a short moment I was told that my vehicle had a small issue and the part wasn't in stock but they were sending someone to get it from another dealership. I was offered a ride to a nearby diner in the meantime. Mike called me up shortly after and told me my car was ready. I was picked up and dropped back off at the dealer where my vehicle was waiting for me. Mike thoroughly explained the issue I had and told me to call back with any questions or issues I may have. Needless to say my car is driving beautifully and I've had no issues since. I always have a pleasant experience with this dealership, but this visit further solidified my reasoning to keep coming back. Thank you Mike for taking care of me and thank you to the entire service department! More

Excellent experience I brought my car here on an Monday night around 5 for a recall, inspection and oil change. Kevin Chang told me he may have it done that same night, to I brought my car here on an Monday night around 5 for a recall, inspection and oil change. Kevin Chang told me he may have it done that same night, to my surprise Kevin called me a couple of hours later and it was ready. Excellent speedy service. More