East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Loyalty & Excellence: East Hill Chrysler Jeep Dodge's Mantra My absolute highest recommendations goes out to the East Hills Chrysler Jeep Dodge. I purchased my vehicle here 5 years ago almost to the date of this My absolute highest recommendations goes out to the East Hills Chrysler Jeep Dodge. I purchased my vehicle here 5 years ago almost to the date of this review. A brand new 2012 Dodge Charger SXT Plus Blacktop Edition. I've consistently visited the dealer an average of 5 to 10 times a year simply because I am a huge believer in keeping my vehicle in tip top shape and who better than the dealer that sold me the car. Oil Changes, routine maintenance procedures, inspections, dropping by to just say hi, are all things I do. It's not only the location, it's the spirit of the staff at this location. From day one they have treated me like family. They cut straight to the heart of any questions or issues I might have (largely have had no issues whatsoever with my vehicle, mostly preventive care). They are second to none. I have to highlight some of the staff here, especially the folks at the service center and desk at the service center. My main contacts are Marc Siegel and Charles Mirabile, They are absolutely all heart and have excellent customer service spirit. I've never had a question they could not answer or didn't find the answer to. Rafael Campos is also an excellent employee who greets me every time I get here, will answer my questions, even if he isn't involved in the "service" aspect of the vehicle. All in all, everytime I come here for service, my vehicle always feels as if i'm driving it off the lot for the first time. For a first time purchase, a new purchase or service, this dealer is the one to go to. More

Extremely fast Service Came in without appointment and was out of there in Under an hour with no hassles. No pressures. Will be back. Mike Casey is superb. Came in without appointment and was out of there in Under an hour with no hassles. No pressures. Will be back. Mike Casey is superb. More

Kevin is Fantastic! Kevin went above and beyond to help me with the recalls on our 2008 Wrangler. The valet drove me back after I dropped it off at the service department Kevin went above and beyond to help me with the recalls on our 2008 Wrangler. The valet drove me back after I dropped it off at the service department, even though I had a 20 minute drive. The service was completed in a timely fashion, and I was kept updated through the entire process. I absolutely recommend East Hills and Kevin in particular! More

Kevin is the man Kevin is the best. Always willing to help and always available. Recently had my Dodge C/V work van at East Hills and it was turned around in 1 day. Kevin is the best. Always willing to help and always available. Recently had my Dodge C/V work van at East Hills and it was turned around in 1 day. Thanks Kev More

Excellent Service Marc Seigel provided excellent and prompt service in all respects. He provided fair and accurate advice on what needed to be done and laid out my opti Marc Seigel provided excellent and prompt service in all respects. He provided fair and accurate advice on what needed to be done and laid out my options very clearly. I would definitely go to Marc and East Hills Jeep again. More

Thank you Michael Casey! This review is for the service department. I arrived at about 9:30A with an electrical problem with my Durango. It was alarming check air bag, seat b This review is for the service department. I arrived at about 9:30A with an electrical problem with my Durango. It was alarming check air bag, seat belt unbuckled and the driver seat would not move. After explaining my problem to Micheal and told him I recently had the car detailed, Micheal knew exactly what was wrong. He summoned my car to return and he fixed it himself. I like the knowledge the people who are taking the car in has and, with their white shirts, are not afraid to get down underneath the seats to fix the problem. Couldn't be happier with such knowledgeable and FRIENDLY service. More

Service department makes you feel a member of the family Everyone goes out of the way to make me feel special. I am greeted by everyone, all know my name and make sure I am in and out quickly. My most recent Everyone goes out of the way to make me feel special. I am greeted by everyone, all know my name and make sure I am in and out quickly. My most recent visit I dealt with Marc, I barely had time to have a bagel and coffee before my name was called. More

Service Experience with Marc Siegel Had 7:30am appointment Marc was there when I arrived at 7:10am and processed me immediately. Was very informative kept coming to waiting room to upda Had 7:30am appointment Marc was there when I arrived at 7:10am and processed me immediately. Was very informative kept coming to waiting room to update me on progress. Fully explained bill at the end too. Pleasure to work with Marc, hope he is always there so I can work with him any time I go to this dealer. More

Great Service, very fast I came in for a routine scheduled check up and Danny helped me out. I told him I had an appointment right after, and he helped me right away and got m I came in for a routine scheduled check up and Danny helped me out. I told him I had an appointment right after, and he helped me right away and got my Charger finished very quickly. I could not be happier with this service. More

Service visit I came in with my moms jeep wrangler and was helped by Danny S. in service. He was extremely friendly and explained everything that the truck needed. I came in with my moms jeep wrangler and was helped by Danny S. in service. He was extremely friendly and explained everything that the truck needed. He even told me what could be held off for while due to my tight money situation. Had a great experience and will definitely be coming back, More