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East Hills Chrysler Jeep Dodge Ram SRT - Service Center
Greenvale, NY
777 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center
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July 19, 2017
GREAT CUSTOMER SERVICE EXPERIENCE I brought my car in for a problem, and also a recall. The service advisor (Kevin Chang) was very helpful and went the extra mile for me. He made a h I brought my car in for a problem, and also a recall. The service advisor (Kevin Chang) was very helpful and went the extra mile for me. He made a huge difference in my experience by going out of his way to make sure my car would be ready sooner than expected. More
by HOPE MCLAUGHLIN
Employees Worked With
Kevin Chang
June 28, 2017
oil change i scheduled an oil change for 0730 on wednesday. got there right on time. customer service was good, i todl them about a clicking noise comimg from m i scheduled an oil change for 0730 on wednesday. got there right on time. customer service was good, i todl them about a clicking noise comimg from my front tires. they resolved the issue and i was out in about an hour and half. i will return because of their great customer service. More
by thatdominican
Employees Worked With
Danny Sanchez
June 26, 2017
Great Experience Brough multiple Jeeps from private sellers here to be inspected before I bought one. The service I received was great, and even when one of the seller Brough multiple Jeeps from private sellers here to be inspected before I bought one. The service I received was great, and even when one of the sellers arrived two hours late they were able to help me right away. Everyone was super knowledgeable and able to answer and questions I had about the car, service and everything else. I would definitely recommend East Hills for vehicle servicing and if you do make sure to ask for Daniel! More
by Bromley123!
Employees Worked With
Danny Sanchez
June 23, 2017
Great Service and Very Courteous Bought my Jeep Cherokee in for service and was very satisfied with how professional Kevin Chang was in answering all of our questions and making sure Bought my Jeep Cherokee in for service and was very satisfied with how professional Kevin Chang was in answering all of our questions and making sure we were happy costumers. More
by isaac1945
Employees Worked With
Kevin Chang
June 21, 2017
Sales experience great - Service not so Purchased a 2016 Cherokee 15 months ago. Brought in for 2nd service - requested oil change, lube, replace air filter and do multi point vehicle inspec Purchased a 2016 Cherokee 15 months ago. Brought in for 2nd service - requested oil change, lube, replace air filter and do multi point vehicle inspection. Only 6900 miles. Billed $255 - had coupons for oil change and multipoint inspection $90? Plus air filter? Don't know who needed the AC checked and have no way of knowing what they did with my AC. No engine air filter replaced - they replaced the in-car air/heater filter - not requested! No record of multipoint inspection on invoice. $174.95 for AC service - if I wanted the AC serviced I would have given them the AC coupon from their website for a fraction of what I was charged! The only plus a no nonsense, no game playing sale. Service a capital ZERO! Will take my warranty service elsewhere. What is it with Jeep service on Long Island - the cars are great but the hassle for service and pitches for un-needed, un-necessary work is ridiculous. More
by Female and tired of being scammed
Employees Worked With
Fred Borzooyeh, Danny Sanchez
June 20, 2017
Great Service from Kevin Kevin Chang is always courteous and professional whenever I bring my 2016 Cherokee in for service. I have had issues in the past, but Kevin always mak Kevin Chang is always courteous and professional whenever I bring my 2016 Cherokee in for service. I have had issues in the past, but Kevin always makes sure my car is promply taken care of when I wait for an oil change or other minor service. More
by Robin Weissbratten
Employees Worked With
Kevin Chang
June 20, 2017
very efficient & professional i brought my truck in for a routine oil change, not realizing my inspection was almost up. danny noticed and preformed the inspection for me. i prob i brought my truck in for a routine oil change, not realizing my inspection was almost up. danny noticed and preformed the inspection for me. i probably would have gotten a ticket if not for him. he is very friendly and honest. More
by susan aiello
Employees Worked With
Danny Sanchez
June 14, 2017
Engine oil Marc was very helpful, friendly, and pleasent to work with! He answered all questions I had and made everything as easy as possible for me. Marc was very helpful, friendly, and pleasent to work with! He answered all questions I had and made everything as easy as possible for me. More
by SOHAILLA
Employees Worked With
June 12, 2017
Great place to get your jeep checked out Staff was polite and very knowledgeable and they checked everything that that was supposed to be checkedwhile doing on oil change there was no fear o Staff was polite and very knowledgeable and they checked everything that that was supposed to be checkedwhile doing on oil change there was no fear of being ripped off or pushing repairs that would not necessary More
by Jeep Wrangler 2011
June 09, 2017
Quick and easy service My Jeep Grand Cherokee needed a repair, which was quickly addressed and under warranty. The Service Advisor, Michael Casey, was a pleasure to work wit My Jeep Grand Cherokee needed a repair, which was quickly addressed and under warranty. The Service Advisor, Michael Casey, was a pleasure to work with. More
by IH
Employees Worked With
