East Hills Chrysler Jeep Dodge Ram SRT - Service Center
Greenvale, NY
777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center
Service call If anyone needs to make a service appointment for their Car or Jeep purchase from East Hills -- you must see the best and nicest guy I ever met in an If anyone needs to make a service appointment for their Car or Jeep purchase from East Hills -- you must see the best and nicest guy I ever met in any dealership to date -- Mike Casey-- you are greeted with a huge smile and Mike makes sure whatever your service situation is - is done - fast- right -- and with the greatest care to your Jeep or whatever your purchase was !-Mike was a complete pleasure every step of the way!very sincerely Michael Rinsler More
Awesome Service Department I had an emergency issue with my Jeep Wrangler (brake hoses) and the service department where I normally take it couldn't fit me in for another week. I had an emergency issue with my Jeep Wrangler (brake hoses) and the service department where I normally take it couldn't fit me in for another week. I called East Hills and explained my situation, and they made a point to squeeze me in right away. The team checked me in immediately, and Daniel called a couple of hours later to clearly explain what the issue was and what their recommended repairs would be (and the estimated cost). Everything was fixed up quickly, and when I was taken through the work order and invoice, Stephen went out of his way to re-check the cost where he found that part of the work was covered by warranty. In the end, the cost was considerably lower than the estimate, and also lower than what my normal dealer quoted me. What a great outcome! I'm definitely coming back to East Hills for my future servicing needs. These guys managed the process flawlessly ... great, clear communications kept me informed through the whole process, and Stephen was a real star who clearly cares about his customers. Professional, friendly, and awesome service. More
Excellent in everyway! I have been a customer at East Hills Chrysler for over 15 years. My most recent experience proved why. The timeliness, professionalism and dedication I have been a customer at East Hills Chrysler for over 15 years. My most recent experience proved why. The timeliness, professionalism and dedication to customer satisfaction is always consistent. Could not have been a better experience due to their service person, Kevin. Both sales and service run like a well oiled machine! More
Great service Steve Petrowski wa hands down the best. This was my first time bringing my jeep into East Hills and what a great experience it was. Steve was hones Steve Petrowski wa hands down the best. This was my first time bringing my jeep into East Hills and what a great experience it was. Steve was honest with me and talked me through everything. I highly recommend East Hills and Steve if you need any service done to your car. More
Traveling home from vacation our truck broke down We were able to make it off the cross Island at 4:30 am and got to east hills dodge and waited until they opened . Everyone one was in earlier and the We were able to make it off the cross Island at 4:30 am and got to east hills dodge and waited until they opened . Everyone one was in earlier and they took us in right away ! What a pleasure because we were expecting to hear "you don't have an appointment?" Nope this service department is top notch ! We had our German Shepherd with us and they welcomed her in as well!! On top of that our truck was diagnosed and by 9:15 am we were paid and back on the road!! Marc Siegel is one of the nicest service advisors we have ever dealt with!! Thank you Marc for getting us fixed and out without any major time lost!! We wholeheartedly recommend East Hills Dodge. More
Phenomenal service Very reasonable precise labor on time at its convenience staff very cooperative organized in specs and work orders messaging and phone calls on status Very reasonable precise labor on time at its convenience staff very cooperative organized in specs and work orders messaging and phone calls on status of vehicle operations More
Excellent customer service on 11/1/2017 I brought my 2017 Jeep Sahara in for yearly service on 11/1/2017. Marc Siegel my service manager provided top notch support all the way through. No li I brought my 2017 Jeep Sahara in for yearly service on 11/1/2017. Marc Siegel my service manager provided top notch support all the way through. No lines, no waiting, and Marc walked me through the process. As the work needed took some time Marc texted me with a status and timeline which is important. The work done today and over the first year on my Jeep has always been excellent and the folks at EHCJD could not be more polite and professional. More
10/10 Mike was the best! He was so helpful with my jeep. I go away to school so to be home for a short weekend I was worried it wouldn't be fixed in time. H Mike was the best! He was so helpful with my jeep. I go away to school so to be home for a short weekend I was worried it wouldn't be fixed in time. He assured me it would be and he was right! He made me feel like first priority and made the process so easy for me! I will definitely be asking for Mike again and only him whenever I need my car serviced!! More
Service second to none! East Hills Dodge is an awesome dealership... Michael Casey is a professional, and very friendly! A big reason I keep coming back! Thank you! See you East Hills Dodge is an awesome dealership... Michael Casey is a professional, and very friendly! A big reason I keep coming back! Thank you! See you soon! More
SERVICE I brought my jeep in for service and a problem with my hood.. Kevin Chang was my advisor and got it all handled in a fast and complete manor. they ar I brought my jeep in for service and a problem with my hood.. Kevin Chang was my advisor and got it all handled in a fast and complete manor. they are all great people over there. Thank You for the help guys. More