East Hills Chrysler Jeep Dodge Ram SRT - Service Center

First Class Service by Michael Casey Brought my Grand Cherokee in for oil change and replacement radio (under warranty). Michael Casey was on top of both issues, set me up with a loaner Brought my Grand Cherokee in for oil change and replacement radio (under warranty). Michael Casey was on top of both issues, set me up with a loaner vehicle and updated me on progress of the job. Not only was everything done to my satisfaction but Michael followed up a few days later to ensure everything was working properly. In all my experiences I can honestly say Michael Casey was the BEST service advisor I've ever dealt with! More

Recent oil change experience I have not had a great experience with my Dodge and in turn the dealership, however my last visit for an oil change went really great due to all the I have not had a great experience with my Dodge and in turn the dealership, however my last visit for an oil change went really great due to all the help from Kevin! More

Excellent Service Mike Casey was a pleasure to work with. He was courteous, friendly and knowledgeable. Order a part and was available the next day at 8AM. The proces Mike Casey was a pleasure to work with. He was courteous, friendly and knowledgeable. Order a part and was available the next day at 8AM. The process was outstanding and accommodated my schedule. Even added last minute tire service. I would recommend this dealership to my friends and family. Look forward to working with him on my next service call. More

Excellent, prompt informative, experienced service t Having a 7 AM appt, I was at this dealership 45 minutes early for service for a software recall for restraint control module. A service representative Having a 7 AM appt, I was at this dealership 45 minutes early for service for a software recall for restraint control module. A service representative proceeded to process my Ram truck for service. I was well informed of what would be done, how long it would take. I was also informed of different types of service and which would best serve my truck at that time other then the recall. A 6,000 mike servicecwas also done after speaking with Mr Petrowski of the reason and benefits. The work was completed within the time stated (1 hour) before hand and my vehicle was returned as clean as it was when I arrived. I was extremely pleased with the service and left confident that my vehicke was well serviced. I would recommend this dealership 100%.. More

Excellent service ! Came in for a recall and a small service , done fast and efficient ! Friendly and courteous service, would definitely recommend ! Thank you so very Came in for a recall and a small service , done fast and efficient ! Friendly and courteous service, would definitely recommend ! Thank you so very much ! More

Great Service when getting your maintenance done Marc Siegel was very professional and knowledgeable of the service technicals that my vehicle needed and what it did not need. He is trust worthy. Marc Siegel was very professional and knowledgeable of the service technicals that my vehicle needed and what it did not need. He is trust worthy. More

Excellent service My customer service experience today was a pleasant one. I was immediately acknowledged by Marc when I entered the service office. The courtesy and ex My customer service experience today was a pleasant one. I was immediately acknowledged by Marc when I entered the service office. The courtesy and expertise exemplified by Marc should be commended. Although the service department appeared to be quite busy, his multitasking skills impressed me, as he was still able to address my service needs in a timely and efficient manner. Today was the second time having contact with Marc. He was consistent in the quality of service he provided. For this reason, I will continue to service my vehicle at this dealership. More

Amazing service from start to finish! I took my husband’s truck in for service. From the moment I walked in to the service center, I felt at home. That is where I was greeted by a frien I took my husband’s truck in for service. From the moment I walked in to the service center, I felt at home. That is where I was greeted by a friendly tech named Stephen. Stephen made me feel comfortable and explained the process to me every step of the way. He continued to thank me for bringing the car to that service center to be serviced and truly made me feel like a valued customer. I wouldn’t go anywhere else or work with anyone else, EVER!!! I’m a customer for life! Stephen should be commended for his outstanding service and for going above and beyond for me! More

Outstanding Service I recently bought a used truck from a private owner.  After driving it for awhile I thought something may of been wrong with it.  I decided to take it I recently bought a used truck from a private owner.  After driving it for awhile I thought something may of been wrong with it.  I decided to take it to the dealership to have it inspected.  There is when I met Steve.  Steve was very kind, and courteous.  He listened to all my concerns.  Later on, when Steve called me to come back to pick up my truck, we sat down and he explained everything to me.  He was patient, and very detailed. After leaving, I felt that I made the right decision and Stevr put my mind at ease about my truck.  I would definitely come back and work with Steve again. More

Jeep Service Great and quick service. Very knowledgeable and transparent. I would return to work with Marc any day. Thanks Mac I appreciate the service provided to Great and quick service. Very knowledgeable and transparent. I would return to work with Marc any day. Thanks Mac I appreciate the service provided today. More