East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Getting a recall fixed I received some recall work done too my 2014 ram at east hills service. I was helped by Stephen. I was in and out in a hour. He was very friendly and I received some recall work done too my 2014 ram at east hills service. I was helped by Stephen. I was in and out in a hour. He was very friendly and had great customer service More

Good dealer Even though I didn't buy the vehicle from this dealer, they are very helpful & friendly. I will highly recommend this dealer to my friends . Even though I didn't buy the vehicle from this dealer, they are very helpful & friendly. I will highly recommend this dealer to my friends . More

excellent experiance in service department I had to bring my car in for a breakdown and was told to bring the car in as soon as possible. I dropped off the car at 4pm and was texted that the c I had to bring my car in for a breakdown and was told to bring the car in as soon as possible. I dropped off the car at 4pm and was texted that the car was ready at 10:30am the next day. Both repairs were covered by warranty and and the desk crew were very personable and fast. More

Kevin Chang, Superb Service Advisor EHCJDR Service Department is outstanding when customers are in need of technical expertise and assistance. Kevin Chang was the Service Advisor who de EHCJDR Service Department is outstanding when customers are in need of technical expertise and assistance. Kevin Chang was the Service Advisor who determined the problem with my Grand Cherokee, developed a course of action to correct the problem, and kept me informed through the whole process. More

great service very friendly highly recommend East Hills ram has great service department , they are very friendly, I highly recommend using this service department they have very fast service.W East Hills ram has great service department , they are very friendly, I highly recommend using this service department they have very fast service.Will continue to use them More

Amazing and convenient experience Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. More

A great experiance I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no id I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no idea how to implement that. I had heard that I should drive the vehicle around at varying speeds so that it could relearn my driving habits but it proved ineffective. I called Marc Siegel and he advised me that they may be able to reset the computer. I brought the vehicle in and Marc immediately took it into service and had work started. My computer proved obstinate but the technician was able to perform some tricks to make the computer operational. Marc pushed the process and made sure that not only would the computer functioned properly but arranged for inspection as well so that I left with a sticker. He communicated with me throughout the process. More

Great Service Marc Siegel was my service advisor. He explained everything to be done and some concerns for future future that maybe needed. Time was reasonable and Marc Siegel was my service advisor. He explained everything to be done and some concerns for future future that maybe needed. Time was reasonable and everybody was very friendly. Definitely recommend East Hills Jeep for sales and service. More

Excellent Marc was very helpful and expedited my service call. They even offered me a free hamburger from the outside employee BBQ while we waited! Would defin Marc was very helpful and expedited my service call. They even offered me a free hamburger from the outside employee BBQ while we waited! Would definitely return! More

Very friendly and accommodating My current jeep is not leased from here, but my prior one was. This is where I prefer to come for service issues and they are always friendly, honest, My current jeep is not leased from here, but my prior one was. This is where I prefer to come for service issues and they are always friendly, honest, and accommodating. Marc is very personable, and the car was taken in right away (I had an appointment) and inspected for a possible recall issue. I also had my car towed there 1 month ago and despite how busy they were, they were able to assess and address the issue expeditiously. More