East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Love my lift! First and foremost MAJOR thanks and credit to Mike Casey! Brought my 2013 Rubicon JKU in for an unusually rough ride (yes even for a Rubicon lol), I First and foremost MAJOR thanks and credit to Mike Casey! Brought my 2013 Rubicon JKU in for an unusually rough ride (yes even for a Rubicon lol), I asked him about lifting it, went over some options together, he did some research and we decided on the 2.5 AEV lift. All of the original concerns were fixed, including they found another potential problem and took care of all that under my warranty. East hills installed my lift for a reasonable price and did a great job. This dealership is meticulous with quality and customer care, all done with a smile! I've been dealing with them now through 2 wranglers for almost 2 years and won't go anywhere else! I LOVE my lift! The ride is amazing and I couldn't be happier. Mike always goes above and beyond. He came in on his day off to be there when I picked it up to make sure all was well and I was happy. That's dedication! Thank you so much for never letting me down with the best customer service and a quality job! Let's not forget the mechanic who slaved away on my Jeep... Kudos to you and job well done!!!! More

Towing light activation Thank you to everyone who helped me out today. Marc Siegel and his crew did a great job of answering all my questions and having speedy service withou Thank you to everyone who helped me out today. Marc Siegel and his crew did a great job of answering all my questions and having speedy service without sacrificing quality care. I appreciate all the help and look forward to using East Hills in the future. Cheers More

Marc Siegel and Anthony Chespe(Mechanic) The customer care experience I had was impeccable.My vehicle was repaired in a timely manner 5 stars....I would definitely recommend this dealer to an The customer care experience I had was impeccable.My vehicle was repaired in a timely manner 5 stars....I would definitely recommend this dealer to anyone looking for a new or used vehicle... More

Excellent Service Desk Can't begin to tell you how happy I am when I walked into East Hills. I was greated by Steve who assured me that the problem would be fixed. I had b Can't begin to tell you how happy I am when I walked into East Hills. I was greated by Steve who assured me that the problem would be fixed. I had been to two previous service centers and still was encountering the same problem. They had the car a few hours and was able to drive home the same day with no issues. Would highly recommend this dealership. More

Best service advisor I came in for a NYS inspection and recall and I was instnatly helped with need for service. It was fast and efficient and there were no complaints. I came in for a NYS inspection and recall and I was instnatly helped with need for service. It was fast and efficient and there were no complaints. More

Wonderful experience Once I brought my Nitro in for service I was greeted so kindly by Stephen Petrowski. Wouldn't bring my truck for service anywhere else. The job was Once I brought my Nitro in for service I was greeted so kindly by Stephen Petrowski. Wouldn't bring my truck for service anywhere else. The job was done quick and had my car fixed the same day. More

Very professional Brought Jeep in at 10 am was greeted bySteve very friendly Listened to what I had to say about transmission leak Established it was a warranty issue Brought Jeep in at 10 am was greeted bySteve very friendly Listened to what I had to say about transmission leak Established it was a warranty issue and got me a loan a car Vehicle was completed same day Back on the road no issues Awesome service More

Kevin Chang I went in for routine maintaince. He always remembers me, Everything done within a half hour. My phone was dropping calls, Kevin told the Tech .Ther I went in for routine maintaince. He always remembers me, Everything done within a half hour. My phone was dropping calls, Kevin told the Tech .There was a software update; no more dropped calls. More

First Visit We just purchased this vehicle two months ago. This was our first visit to the Service Center, and thanks to Kevin Chang, everything went smoothly. We just purchased this vehicle two months ago. This was our first visit to the Service Center, and thanks to Kevin Chang, everything went smoothly. The waiting room was large, clean, great complimentary coffee, nice restroom and News 12 to enjoy while waiting. The service greeter as I drove in was also nice, and quick to pull car around upon my departure. The cashiers were also nice. More

Airbag light I just bought a 2012 Jeep for my daughter and it had an airbag light on. I was nervous that Inwas going to be on for big bucks to recrify and get airb I just bought a 2012 Jeep for my daughter and it had an airbag light on. I was nervous that Inwas going to be on for big bucks to recrify and get airbag system to work. Kevin Chang, service advisor, let me know there were 2 open recalls on the truck and advised me to have those done, free of charge, before we try to find the problem for the indicator light. He said the recall procedures might make the light go off due to a system reset. Sure enough, that’s what happened. No cost. Airbag light off. And more importantly, the airbag system is fully functional. More