East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Best experience This is by far one of the best service centers. Steve was very pleasant and guided me in the right direction. Brought my other vehicle in as my othe This is by far one of the best service centers. Steve was very pleasant and guided me in the right direction. Brought my other vehicle in as my other truck was fixed last month here. Couldn't have asked for a better experience. More

Service Marc Siegel did as great job in keeping me informed during the whole process of servicing my car and the situation with my break pads Marc Siegel did as great job in keeping me informed during the whole process of servicing my car and the situation with my break pads More

Quick, Easy, Amazing Customer Service I recommend East Hills to everyone I know. As a business owner I understand how important customer service is and from scheduling this appointment, to I recommend East Hills to everyone I know. As a business owner I understand how important customer service is and from scheduling this appointment, to meeting with Marc Seigel, I couldn't be more impressed. These guys know what they are doing and understand customers time constraints. Wouldn't go anywhere else. More

Service to my Jeep Grand Cherokee Overland I had a check engine light on and brought my car in for service. We got it all taken care of after some trial and error. Mike was very helpful and res I had a check engine light on and brought my car in for service. We got it all taken care of after some trial and error. Mike was very helpful and responsive through the entire process and he even got me a last minute loaner so this service didn’t mess with my day to day. More

Service center Marc is a friendly and attentive service representative. I'm providing this review in support of his attentive service earlier today. He provided in Marc is a friendly and attentive service representative. I'm providing this review in support of his attentive service earlier today. He provided information and transparency and was pleasant to deal with. The service center itself has a lower rating partly because of high pricing (out of his control) and lack of appropriate tailored service packages for leased vs. owned cars. Overall I don't feel very valued by Jeep and my main point of contact is the dealership - I've had Jeeps for over 20 years and the company could do something to acknowledge that loyalty (also out of his control and the dealership's control). Jeeps are good cards but more pricey than comparable alternatives today and the improvements that have been made year to year have not really shown through. Learn from Tesla. And perhaps Audi. More

Service visit Always a pleasure going to East Hills. They are fast friendly and always give me the best deal. Marc always helps me out with the best service and dea Always a pleasure going to East Hills. They are fast friendly and always give me the best deal. Marc always helps me out with the best service and deals. Will be back for sure. More

12 JANUARY 2019 SERVICE APPOINTMENT AT EHCJDR My 12 January 2019 afternoon started with a "Happy New Year" greeting from Kevin Chang, this Saturday's Service Advisor for EHCJDR. Kevin Chang liste My 12 January 2019 afternoon started with a "Happy New Year" greeting from Kevin Chang, this Saturday's Service Advisor for EHCJDR. Kevin Chang listed his recommended service options, we discussed the need and application for each, and received an estimated time of completion. Kevin Chang has an outstanding reputation as a Service Advisor and any information that he provides is taken in the utmost confidence as being 100% correct. I also spoke with my Sales Advisor Curtis Rose. We exchanged greeting for the best of the coming new year. Curtis Rose also did a follow up on experience of driving my Grand Cherokee Jeep from the past year. I answered in the affirmative as being an outstanding vehicle to handle all road and weather conditions in a superb manner. Sakai Foster and Clarissa Rosado are outstanding EHCJDR employees who set up my appointment for me. More

Great customer service Stephen in the service department has been very helpful. He has always gone above and beyond to make sure I am taken care of and my problems with my Stephen in the service department has been very helpful. He has always gone above and beyond to make sure I am taken care of and my problems with my truck are resolved quick. He is always courteous. I will always see him when I go to the service department. More

Wonderful experience I bought my Ram at another dealer and was unhappy with their service. I was so pleased to have found East Hills. Stephen helped me tremendously when I bought my Ram at another dealer and was unhappy with their service. I was so pleased to have found East Hills. Stephen helped me tremendously when I had an engine light and he advised me what to do. My truck was back to me the same day working perfectly. Could not have asked for a better experience. More

Great. Fast. Efficient good communication My experience was great. Service was good. Timing was great I was informed when my part came in and when I can come and pick up my car. All was excell My experience was great. Service was good. Timing was great I was informed when my part came in and when I can come and pick up my car. All was excellent. More