East Hills Chrysler Jeep Dodge Ram SRT - Service Center

6,000 mile service Very happy with the experience. Marc Siegel was extremely friendly and told me I could reach out to him if I had any questions regarding the car. Very happy with the experience. Marc Siegel was extremely friendly and told me I could reach out to him if I had any questions regarding the car. More

Excellent Service Steve in service is always going above and beyond to make sure everything is perfect! Scheduling the appointment is easy and they’re always quick to g Steve in service is always going above and beyond to make sure everything is perfect! Scheduling the appointment is easy and they’re always quick to get the service completed. More

Express service Stephen greeted with me with a smile. Prompt, courteous service! I felt very comfortable with stepehen that my car would be in good hands, and my pick Stephen greeted with me with a smile. Prompt, courteous service! I felt very comfortable with stepehen that my car would be in good hands, and my pick up time was earlier than expected. More

Great The service experience was excellent, when I got there Marc was very attentive, courteous, explained all the details for my vehicles service and had m The service experience was excellent, when I got there Marc was very attentive, courteous, explained all the details for my vehicles service and had me out of there in about 1 hour...keep up the good work. More

Very positive experience with Rafael Campos at East Hills I brought my 2014 Cherokee in for an oil change back on 7/18/19 and could not have been more pleased with the overall experience. The attention exten I brought my 2014 Cherokee in for an oil change back on 7/18/19 and could not have been more pleased with the overall experience. The attention extended by Express Lube Supervisor Rafael Campos was flawless. In addition to the oil change requested, Rafael had the interior filters in the car examined and also reviewed my vehicle's history to insure all previous service issues and recalls had been addressed. The service at East Hills is always top shelf. I am now adding Rafael's business card to my East Hills collection, and placing it most noticeably alongside the trusted names of Jon Piansky, Stephen Petrowski, Marc Siegel and Michael Casey. One of the most important considerations on the purchase of a vehicle is the service rendered after purchase. A bagel and hot coffee are nice perks, but trust is my most important issue. I have always been more than satisfied with the maintenance provided at the East Hills Service Department. Please extend my thanks to Rafael. More

Fan recall My 2015 jeep renegade tw overheated Friday, I call Mike Casey from service. He advised me that there is a issue with the fan and my jeep is covered w My 2015 jeep renegade tw overheated Friday, I call Mike Casey from service. He advised me that there is a issue with the fan and my jeep is covered with a fan recall. Mike Casey got me in soon as possible and made the entire situation pleasant . Mike is the man. Thanks so much. More

Transmission issue Our service advisor Jon Piansky took care of the transmission issue with our 2016 Dodge Durango. Fortunately it was still under warranty and he was Our service advisor Jon Piansky took care of the transmission issue with our 2016 Dodge Durango. Fortunately it was still under warranty and he was able to facilitate the transmission replacement stress free for us. East Hills provided a loaner vehicle which made the long wait tolerable. Jon kept us abreast of the approval process during the weeks our vehicle was there. We have been customers of East Hills since 2006 when we first worked with Steve DeSetto, and have purchased several vehicles through the years. We will definitely keep doing business with them as well as recommending our family and friends. Thank you East Hills! James Hernandez Liliana Lopez-Hernandez More

Outstanding Service Came in for an oil change. Also needed assistance with some cosmetic damage. Rafael was extremely helpful in explaining options available to me. Mecha Came in for an oil change. Also needed assistance with some cosmetic damage. Rafael was extremely helpful in explaining options available to me. Mechanic did an excellent job, going above and beyond to meet my needs. My visit as a whole far surpassed my expectations. Highly recommend. More

Amazing staff & excellent service Brought my son’s 2015 Jeep in for service for a few different things. They quickly determined the problem and fixed it. Stephen, our service manager, Brought my son’s 2015 Jeep in for service for a few different things. They quickly determined the problem and fixed it. Stephen, our service manager, was THE BEST! Extremely knowledgeable, kept us up to date, always communicating with us and simply a pleasure to deal with. I would highly recommend Stephen and all the wonderful folks there we dealt with, and would definitely recommend East Hills. Thank you all!! More

Straight Forward Marc came through big time for me this morning. He turned around a little misunderstanding , no fault of his own. He was straight forward and took con Marc came through big time for me this morning. He turned around a little misunderstanding , no fault of his own. He was straight forward and took control of the situation. Not only was the issue I was there for taken care of. Marc and his team adresssed a recall issue as well. No need for another appointment. With his beyond satisfactory handling of the situation. I am very likely to return to Easthills Jeep for service. More