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East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Greenvale, NY

4.3
777 Reviews

777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center

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September 06, 2019

Very easy Marc Seigel has been my adviser since I got the car and has helped me to unravel the mysteries of the Jeep. I have been able to go in with a problem More

by windy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for leaving us this great review, Windy! We are glad Marc could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Oliver Brodlieb Owner

September 05, 2019

Amazing service experience Fast service great customer service wouldn't go to any other dealer highly recommend Steve Petrowski in service ! When I brought my truck in for s More

by Sa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Petrowski
Sep 06, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for your awesome review! We're very happy to hear that Steve was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Oliver Brodlieb Owner

September 05, 2019

greatest customer service everyone at the dealership is very accommodating . John Piansky is a great manager always helpful and answers all questions , he keeps us coming back More

by mommadukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for your kind words! We appreciate John as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Oliver Brodlieb Owner

September 04, 2019

FACTORY PROBLEM 10 POINTS FOR THIS VISIT, THE PROFESSIONISM THAT WAS SHOWN WAS NOTHING LESS THAN PERFECT. COURTEOUS AND KEPT INFORMED AS THE SERVICE WENT ALONG FROM B More

by LITTLE JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Oliver Brodlieb Owner

September 04, 2019

Car service He was very informative and helpful in getting my car serviced. He made sure I was content while I waited for my car to be done More

by Longislandjeeepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Oliver Brodlieb Owner

August 22, 2019

Express lane is superb! I got an oil change/tire rotation and inspection through the Express Lane Service and it was quick and easy. It opens early (7:30 am) so it's great fo More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Oliver Brodlieb Owner

August 20, 2019

Excellent service This is the dealership where my car was purchased. Marc Seigel was very courteous, knowledgeable and answered all of my questions. Overall, I receiv More

by AML 2019
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear AML 2019, Thank you for trusting East Hills Chrysler Jeep Dodge Ram to handle your automotive servicing needs. We appreciate your trust in us and we wish you all the best! Sincerely, Oliver Brodlieb Owner

August 15, 2019

Rude to customers Customers are treated with no respect!!! very rude on the phone and abrupt. Unless your looking to spend over 500 your not respected and as for the se More

by JeepGuy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Seigel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McEntee
Aug 21, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear JeepGuy1, I cannot determine what transpired between you and Chris. I'd like to speak to my owner and general manager about your concerns. Would you email me more details at pwolhar@easthillsjeep.com so I can assist? Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 14, 2019

Dodge Ram service Excellent service. Had my car inspected quickly and oil change done quickly. Excellent employees The people work hard to deliver excellent service. More

by Profgraz57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for sharing your feedback! We can't tell you how much we appreciate your customer loyalty! Sincerely, Oliver Brodlieb Owner

August 13, 2019

A/C needed to be fixed Mark was very courteous, as well as his manager. They listened to what we had to say, fixed our car in a timely manner. Would absolutely recommend the More

by Debmc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Oliver Brodlieb Owner

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