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East Hills Chrysler Jeep Dodge Ram SRT - Service Center

Greenvale, NY

4.3
777 Reviews

777 Reviews of East Hills Chrysler Jeep Dodge Ram SRT - Service Center

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September 14, 2020

WARNiNG don't buy a extended warranty they won't honor it I purchased a lifetime warranty when I went to use it they said I had no warranty they just kept my money I was ripped off More

by renegadehemi
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Steve, We've been in business since 1975. One of the reasons we've remained is business is that we do not rip off customers. I realize you're upset about the warranty. The Warranty issuer sets the rules for keeping your warranty in an active status. They required you to have periodic inspections performed. Unfortunately, you did not have this done. Your warranty company cancelled your warranty, not East Hills. Please take up the matter with your warranty company. Please remove this review as we had nothing to do with this. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 10, 2020

Great dealership. I had priced around for my 2019 Jeep and found this dearlership to provide very good pricing and service since owning the vehicle. Would def. recommend this dealership to anyone asking More

by hschwarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for your wonderful review of East Hills Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 10, 2020

This was my second time in for service. Had a great experience bioth times. Marc Siegel was wonderful. Courteous and fast! Pleasure to deal with More

by Jenn11732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 09, 2020

Oil change in and out. Thank you. Wiped down the interior and remembered to rest the oil life gauge. Sticker on window. Very efficient set up. More

by bettymolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Seigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At East Hills Chrysler Jeep Dodge, we value our customers and we look forward to seeing you on your next visit. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 05, 2020

Mike was great from start to end. Honest and gave me the facts - made my visit enjoyable! Highly recommend asking for him speciafically if you have any service needs. More

by mmuraw14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierleoni
Sep 06, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mike and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 31, 2020

Jon is amazing! Personable and efficient! Makes me feel like family. Scheduling an appointment was easy. Was greeted and take care of right away. Safety measures are in place. More

by tpizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Piansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for taking the time to share your kind words about your experience at East Hills Chrysler Jeep Dodge! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 31, 2020

Great experience for my Wrangler. East Hills and Michael Pierleoni are extremely efficient, told me an hour, it was done a little bit sooner. Minor issue resolved/explained, no fuss, warranty covered it, I More

by curtalert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pierleoni
Sep 03, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 31, 2020

First time at East Hills Jeep service and it was a pleasure! Mike Pierleoni made it a great experience!! Highly recommend!!! My new place for service!! More

by jgwilkens15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierleoni
Sep 03, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for this amazing review of your experience with Mike here at East Hills Chrysler Jeep Dodge! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 31, 2020

Mike Casey never fails me! He's professional, personable and efficient. I've dealt with other dealers in the past and not one compared to the quality I get with Mike at East Hills. More

by Teri27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 21, 2020

Great experience all around. I'm on my 2nd lease with them (Pacifica). They are currently overrun with service requests, but Mike Pierleoni, my service analyst, was honest about the expected wait time. H More

by Sean Feuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pierleoni
Aug 26, 2020 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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