East Hills Chevrolet of Freeport

Made leasing a car so easy I walked in interested in just looking & learning my options between leasing & buying an SUV. However, the moment I met Kristen she made me feel like I walked in interested in just looking & learning my options between leasing & buying an SUV. However, the moment I met Kristen she made me feel like we we're long lost friends. Even though my father was a GM retiree that did not turn her away from wanting to help me. She sat w/my husband & I until we made a decision on a 2015 Chevy Trax. She went over & beyond to help secure financing & also helped us realize as a newlywed I could just be added onto my husbands insurance. She even made it possible to add the heated seats I so desperately wanted for my back pain. She had them put in before I even picked up the car so I wouldn't have to come back for them to be installed. She even worked around my crazy work schedule & picked me up so I could get my new car in a timely fashion. I would definitely recommend Paul Conte & Kristen Conte to friends & family. We walked out & I told my husband omg did I really just buy a car that was so easy! Kristen has continued to check in w/me & has gone over & beyond what typical customer service is. Thank you for such a wonderful experience! More

Highly recommend !! This was my first experience with Paul Conte Chevrolet and it will not be my last. Jon Rad was especially patient with my indecision between two mode This was my first experience with Paul Conte Chevrolet and it will not be my last. Jon Rad was especially patient with my indecision between two models, took the time to explain everything before and after making my decision. Very friendly, very professional. More

Pleasantly Surprised Most dealerships today are overloaded with pushy salespeople, this was not the case at Paul Conte. Dan was a pleasure to deal with and delivered on e Most dealerships today are overloaded with pushy salespeople, this was not the case at Paul Conte. Dan was a pleasure to deal with and delivered on everything he said he would. He made the purchasing experience go very smoothly. Thanks! More

Very Happy! Best costumer service! Mike made is quick and easy to find my car. He's very honest, works with u to make sure u get everything u need and makes sure Best costumer service! Mike made is quick and easy to find my car. He's very honest, works with u to make sure u get everything u need and makes sure ur happy! Would recommend everyone to go see Michael Columbel at Paul Conte Chevrolet today!!! More

Warranty work... no end in sight! too bad. You might recognize me from a previous review. Honestly the Vehicle is under warranty so I have no choice but to sit here and wait. I am not going to You might recognize me from a previous review. Honestly the Vehicle is under warranty so I have no choice but to sit here and wait. I am not going to get into to much detail. so here it is. Engine light 2013 Sonic LTZ automatic. 1) appointment 07/21 9:15 a.m.: writer says around lunch time he will know. 3 hours to check the car, why make an appointment?? No call by 1 p.m. so I call.... he's out to lunch... speak with manager who says they will call me back... 10 minutes later (the only prompt return call) I am told they are replacing a part. I pick car up a couple hours later. * I use my car for house to house work. 2) 07/22 engine light goes back on, writer not at desk, manager tells me to bring it in first thing in morning. 3) 07/23 8:30 a.m. After a little over an hour writer says it "might" be a part or might not, the light might go back on or it might not. If it does, bring it in and you will have to leave it. Later that day speak to service manager who didn't want to give me a loaner and wanted me to bring it back in for an hour... hahaha.. You already had it for "hours". Give me a loaner and you can keep the car until you fix it, I can't make bringing you my car a part time job. He says he will call me back in about an hour. 4) 07/24 No call from service manager so I call late afternoon (over 24 hours after original call), He says he will call me back when he has a loaner Monday or Tuesday........... 5) 07/31/2015... yes it's Friday and no one has contacted me. what is really sad, there is 5 Chevy's in front of my house and one of them was purchased at this location. There are 2 that they receive the warranty work from, but I guess that is not good enough to receive the minimal courtesy of a return call from a "Chevy" representative. I am 100% pro American made stuff so it hurts to say something negative about an American company... AGAIN! 6) this part and further into the review were written 08/09... I received a call an hour or so after step 5 of this story 07/31. "The sonic is still not running right?" "Bring it in on Monday and we will have a loaner for you". Drop it off 08/03 and receive a sonic for a loaner that read over 20 MPG.. (foreshadowing). 1, 2, 3, 4, 5 days later (That is totally o.k. with me, I have a loaner I just want the car fixed... take your time!!) Pick up the car mid Friday after noon (08/07/2015). THE CAR SMELLS LIKE MECHANIC SWEAT!! I think because it was just in the shop it will air out.... following day jump in the car to do some work.. (House to house inspections). Car Smells so bad I am going to wash it myself because no Car Wash will rub down the inside as good as I think it needs to be.. After I drive around local the Car reads less then 15 MPG!!!!!!!!! I take the hose out to wash the car and see the front body bumper cover is loose and not fully in place!!!!!!!!! Now after I take care of Work Monday Morning I have to Drive the Car back into this Service center again!!! The More I take it there the worse it is getting!!! Honestly a few months ago I firmly believed Purchasing and owning "New" cars made more sense due to manufacturer warranties and knowing were the car has been and how it was used. New outlook.... I've been ripped off just for the fact the going price of my car is less then 50% of purchase price from 2 years ago and the safety of "warranty" is more of a nuisance then a comfort. So far this has been a 3 week story and I don't know if it is going to get any better any time soon. 12 p.m. 08/10/2015 walk into service. Service writer says they didn't touch the bumper cover... intentionally or not what ever.. it's cosmetic. The car is only getting 15 MPG, it's not running right. Service writer: "You brought the car in because of the engine light, the engine light is off". Me: "The car is a 20 + MPG car, there is something wrong". Service writer: "If there was something wrong with the car a sensor or something would tell us. the car is fine" The "GM" left the room sometime in the early part of the conversation. I guess the rant about the horrendous stink in the car when I picked it up didn't' warrant acknowledgment.. this place is a joke from top to bottom. Let me stress one more time... the "Service Manager" never called me once after he said he would twice"'. Car Runs Worse then when I brought it there!!! More

my 2nd Cruze After getting into an accident with my Cruze only 9 days after I got it, I went back to Paul Conte to see John and hope that he could get me another o After getting into an accident with my Cruze only 9 days after I got it, I went back to Paul Conte to see John and hope that he could get me another one. He was able to give me a great deal on a new one and now I have a sun roof! More

Great Buying Experience I just leased a Chevy pick up from Dan Chen and Steve Skulnik at Paul Conte Chevrolet the whole buying experience when extremely smoothly from first w I just leased a Chevy pick up from Dan Chen and Steve Skulnik at Paul Conte Chevrolet the whole buying experience when extremely smoothly from first walking into the dealership to driving off in a in the shiny new vehicle. I would recommend Paul Conte Chevrolet and their experienced staff to anyone looking to purchase or lease a Chevrolet. D Goldstein, Bellmore, NY More

Good Service !! I bought a car and had a really nice experience. I was treated professionally. Andrew Pilch was the name of the guy who helped me and he didn't pressu I bought a car and had a really nice experience. I was treated professionally. Andrew Pilch was the name of the guy who helped me and he didn't pressure me at all into buying a car but in the end i was so happy with the car that i bought one. I am enjoying your Chevy cruze now! More

Satisfied not extremely happy I purchased my camaro from paul conte everyone was pretty nice the problems started occurring sales wise. The hidden fees bugged me 600 dollar prep fe I purchased my camaro from paul conte everyone was pretty nice the problems started occurring sales wise. The hidden fees bugged me 600 dollar prep fee no one mentioned as we'll as 550 vin etching fee which you can get done for less then 100 dollars. Also I'm still waiting on my extra key fob and my seat to get restiched. These where all guranteed I was promised 3 weeks later I can't even get a phone called returned More

very comfortable, well informed, employees were polite We had a wonderful experience here. the emplyoees were very welcoming and well informed. They were very helpful. They worked hard to get me a wonde We had a wonderful experience here. the emplyoees were very welcoming and well informed. They were very helpful. They worked hard to get me a wonderful deal on my car. I would definitely recommend this dealership and the employees that I personally dealt with More