East Hills Chevrolet of Freeport
Freeport, NY
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Rob A and George F were excellent. They helped get us out of a jam by getting us out of our current lease and got us into a new lease with the last Traverse on the lot. of a jam by getting us out of our current lease and got us into a new lease with the last Traverse on the lot. More
Robert Amendola made this a very smooth experience. We had specific needs and Rob took them into consideration and matched us up with a car that works perfectly for us. We highly recommend Rob and East Hi had specific needs and Rob took them into consideration and matched us up with a car that works perfectly for us. We highly recommend Rob and East Hills Chevrolet of Freeport! More
George Frouxides is the best salesman, explained everything perfectly and delivery was seamless! Go see George for your next CHEVY, you will not be disappointed! everything perfectly and delivery was seamless! Go see George for your next CHEVY, you will not be disappointed! More
George was wonderful from the moment I walked in to 48 hours later when I drove off the lot. I would highly recommend him and the staff to everyone I know. hours later when I drove off the lot. I would highly recommend him and the staff to everyone I know. More
I would recommend buying a vehicle from east hills Chevrolet. The salesman George was very knowledgeable and professional. We had a great experience... thank you Chevrolet. The salesman George was very knowledgeable and professional. We had a great experience... thank you More
If I could give zero stars I would. Made an appointment through the Chevy App for a problem with my 2020 Traverse. Delilah called me back to tell me that a diagnostic could not be done on Saturday, totally through the Chevy App for a problem with my 2020 Traverse. Delilah called me back to tell me that a diagnostic could not be done on Saturday, totally understand. I made an appointment for 6/2 at 7:30am. I asked about getting a loaner as I have that as part of my warranty. She told me they were only for East Hills customers and I explained that I needed to get to work and her response was “That’s not really our problem, we have none available until July 11th”. Her tone was rude and disrespectful, not a great way to speak to customers. Back to the appointment… I dropped my 2020 Traverse off on 6/1/21 around 4pm for a 6/2/21 7:30am appointment. As of 11:30 am on Wednesday my truck was not even taken in. Ethan said they would try to get it in today, TRY??? I had an appointment, I called to speak to Ethan for an update around 3pm, my truck was still not taken in and he told me that it wouldn’t even be taken in until maybe Friday 6/4/21 the earliest. I asked him why when I had an appointment. His response was “Well we are too busy and we’ll get to it” I said I had an appointment and he responded with “What do you want me to do about it?” Um, how about honor my appointment time and take my truck in when it was scheduled for a diagnostic. I asked if he had any idea what might be wrong, he responded no but it may cost you out of pocket to fix. No, you don’t know what’s wrong with my truck and it is still under the 3yr/36,000k bumper to bumper warranty. Trying to scam me out of money for something under warranty isn’t going to happen. I called back around 4pm and asked what time I could pick my truck up until and he said 6 and hung up the phone on me. I arrived at East Hills, my truck was there waiting and reeked of greasy fast food, which is funny because I haven’t driven my truck the past 2 days. I’m glad my truck was able to be your go to for your lunch. I’m so disappointed with this place. I will NEVER use them again and a suggest you don’t either. More
I was about to go purchase a Chevrolet Suburban and iv bought SUV from East Hills in the past. Although lately over my interactions with East Hills practices iv lost some confidence but today since there bought SUV from East Hills in the past. Although lately over my interactions with East Hills practices iv lost some confidence but today since there is not much inventory available for vehicles I ended up calling the Freeport dealership under the East Hills group. I spoke with a sales rep Hernandez and who verified the vehicle I was interested in is available but however they will not sell the vehicle at MSRP and they want $5,000.00 over the Manufacturers Retail Tag Price. I just know I don't care what happens in the future all of my fleet affiliates and me we are boycotting East Hills forever taking advantage of a shortage to upsell which is price gauging. $5,000.00 is a lot of money if you add it to a full Price Tag of a SUV. More