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East Hills Chevrolet of Freeport

Freeport, NY

4.5
1,353 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,353 reviews

August 14, 2012

I thought that I had a good experience with Andrew Pilch as my salesman. I traveled in from Detroit, MI to buy an 07 Kia Sorento. The car I am very very pleased with. It was just as described by Andrew. More

by bwaarchitecture
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Aug 29, 2012 -

East Hills Chevrolet of Freeport responded

Dear Brian, I'm glad you had an opportunity to speak with Steve Skulnik, our general manager. Your experience upset him and he truly wanted to reach out to you to make things right. It sounds as though virtually everything has been corrected with one exception - the check to cover the overcharge in tax. As you can imagine, Steve is personally taking care of this. We appreciate you amending your review with the updated information. Hope you are enjoying your Kia! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 14, 2012

Ralph Montanino was a pleasure & wonderful to deal with. My family uses him all the time for all of their auto needs. I would definitely recommend him to anyone. More

by jsparber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Montanino
Sep 03, 2012 -

East Hills Chevrolet of Freeport responded

Dear Jsparber, Thank you so much for your business and for taking the time to write this review of Paul Conte Chevrolet and your salesperson, Ralph Montanino. Ralph is an important asset to our success and I know he will appreciate your kind words once he reads this review. Thank you again for your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 11, 2012

Very good experience over all. I just bought a nice truck. I would come back to this dealership again. Bob spent a lot of time showing us all the features. More

by JoanieMa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gwizdala
Aug 29, 2012 -

East Hills Chevrolet of Freeport responded

Dear JoanieMa, Thank you so much for your business and for taking the time to write this review of your experience at Paul Conte Chevrolet and with your salesperson, Bob Poulos. We strive for a world class experience for our customers. Bob is a great asset to our team and I'm sure he will be pleased with your kind words. Thank you again for trusting Paul Conte Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 02, 2012

The sales staff at Paul Conte Chevrolet was warm, friendly, and patient with me. They answered my questions and let me poke around the showroom, looking at all the great vehicles. I was promised th More

by SKEquinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Montanino
Aug 05, 2012 -

East Hills Chevrolet of Freeport responded

Dear SKEquinox, Thank you so much for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson, Ralph Montanino. We strive for world class experience and I know Ralph will be especially pleased with the comments you wrote. We look forward to seeing you in our service department taking advantage of the unlimited $7 oil changes that are part of our AutoAwards program. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 02, 2012

I went to trade in my Maxima to purchase a new Malibu.I was verbally told they were giving me $10,000 for the Maxima which was fine. Upon inspection of the lease documents, I saw they had only given me $8, More

by GregB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2012 -

East Hills Chevrolet of Freeport responded

Dear GregB21, I just read this review. I'd like to get more information from you to discuss with my managers. We at Paul Conte Chevrolet pride ourselves on offering a world class experience. We've been in business for a long time and we do our best everyday to satisfy our customers. I would like to get a better understanding of the timeline of your vehicle valuation so that I can address what was said to you and make sure we're following our own internal procedures. You mentioned it was a verbal quote. Was this done over the phone prior to coming in? If not, was the quote made verbally after inspecting your vehicle? Did we pull a CarFax report? Were there any problems with your trade not immediately visible to a manager who may have inspected your car? I also want to address the 15K vs 12K mileage mistake. It sounds as though you wanted 15k per year. What was the excuse when you brought this mistake to your salesperson's attention? Were any assumptions made by our salesperson or finance manager or sales manager? Any detail would be greatly appreciated. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 18, 2012

Having been a Chevrolet salesman, I was quite impressed with this dealership. Bob Poulos was very friendly, helpful, and knew the product very well. He made the buying experience quite pleasant and enjoyab More

by srmintzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

East Hills Chevrolet of Freeport responded

Dear srmintzer, Thank you for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson, Bob Poulos. We strive for a world class experience and Bob is an important part of our success. Thank you again for trusting Paul Conte Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 12, 2012

I have to say that I have bought alot of cars in my day and the second I walked into the dealership and began talking to Bob I knew I was buying a car from him. I do alot of homework before I step foot in More

by jsg1518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

East Hills Chevrolet of Freeport responded

Dear jsg1518, Thank you so much for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson Bob Poulos. Bob's a great asset to our team and we appreciate you recognizing his efforts. We strive for a world class experience at Paul Conte Chevrolet. We hope you enjoy the $7 oil changes and FREE annual NYS inspections. All the best, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 02, 2012

I had been following the progress and details of the Volt since GM announced it years ago. Bob was knowledgeable about the Volt’s details and available leasing programs. We discussed leasing options, my trad More

by mdibari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

East Hills Chevrolet of Freeport responded

Dear mdibari, Thank you for your business and for taking the time to write this review of Paul Conte Chevrolet and your sales consultant, Bob Poulos. We strive for a world class auto buying experience and I'm glad you had a chance to work with Bob. He's a professional and has invested a great deal of time to really understand Chevrolet's product line. Thank you again for your trust. Have a great 4th of July! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

June 04, 2012

like any sales contract, take your time and make sure to look over your final contract carefully, question any charges that do not make sense. the sales staff will explain everything thoroughly. More

by happy1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2012 -

East Hills Chevrolet of Freeport responded

Dear Happy1940, Thank you very much for your business and for taking the time to write this review. We appreciate your feedback and your trust in the team at Paul Conte Chevrolet. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

May 24, 2012

Mr.Haugland was an extraordinary sells men, and it was a pleasure to do business with him. He's not just a sells men but an advisor,when purchasing a vehicle. Yours Truly Mr.Germain More

by Vladimir Germain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2012 -

East Hills Chevrolet of Freeport responded

Dear Mr. Germain, Thank you for your business and for taking the time to leave this complimentary review of JP Haugland. He is a great asset to our sales team and he really makes a difference in the car buying experience at Paul Conte Chevrolet. Thank you again for your business! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

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