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East Hills Chevrolet of Freeport

Freeport, NY

4.6
1,350 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,350 reviews

August 02, 2012

The sales staff at Paul Conte Chevrolet was warm, friendly, and patient with me. They answered my questions and let me poke around the showroom, looking at all the great vehicles. I was promised th More

by SKEquinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Montanino
Aug 05, 2012 -

East Hills Chevrolet of Freeport responded

Dear SKEquinox, Thank you so much for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson, Ralph Montanino. We strive for world class experience and I know Ralph will be especially pleased with the comments you wrote. We look forward to seeing you in our service department taking advantage of the unlimited $7 oil changes that are part of our AutoAwards program. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

August 02, 2012

I went to trade in my Maxima to purchase a new Malibu.I was verbally told they were giving me $10,000 for the Maxima which was fine. Upon inspection of the lease documents, I saw they had only given me $8, More

by GregB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2012 -

East Hills Chevrolet of Freeport responded

Dear GregB21, I just read this review. I'd like to get more information from you to discuss with my managers. We at Paul Conte Chevrolet pride ourselves on offering a world class experience. We've been in business for a long time and we do our best everyday to satisfy our customers. I would like to get a better understanding of the timeline of your vehicle valuation so that I can address what was said to you and make sure we're following our own internal procedures. You mentioned it was a verbal quote. Was this done over the phone prior to coming in? If not, was the quote made verbally after inspecting your vehicle? Did we pull a CarFax report? Were there any problems with your trade not immediately visible to a manager who may have inspected your car? I also want to address the 15K vs 12K mileage mistake. It sounds as though you wanted 15k per year. What was the excuse when you brought this mistake to your salesperson's attention? Were any assumptions made by our salesperson or finance manager or sales manager? Any detail would be greatly appreciated. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 18, 2012

Having been a Chevrolet salesman, I was quite impressed with this dealership. Bob Poulos was very friendly, helpful, and knew the product very well. He made the buying experience quite pleasant and enjoyab More

by srmintzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

East Hills Chevrolet of Freeport responded

Dear srmintzer, Thank you for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson, Bob Poulos. We strive for a world class experience and Bob is an important part of our success. Thank you again for trusting Paul Conte Chevrolet with your business. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 12, 2012

I have to say that I have bought alot of cars in my day and the second I walked into the dealership and began talking to Bob I knew I was buying a car from him. I do alot of homework before I step foot in More

by jsg1518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

East Hills Chevrolet of Freeport responded

Dear jsg1518, Thank you so much for your business and for taking the time to write this review of Paul Conte Chevrolet and of your salesperson Bob Poulos. Bob's a great asset to our team and we appreciate you recognizing his efforts. We strive for a world class experience at Paul Conte Chevrolet. We hope you enjoy the $7 oil changes and FREE annual NYS inspections. All the best, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

July 02, 2012

I had been following the progress and details of the Volt since GM announced it years ago. Bob was knowledgeable about the Volt’s details and available leasing programs. We discussed leasing options, my trad More

by mdibari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

East Hills Chevrolet of Freeport responded

Dear mdibari, Thank you for your business and for taking the time to write this review of Paul Conte Chevrolet and your sales consultant, Bob Poulos. We strive for a world class auto buying experience and I'm glad you had a chance to work with Bob. He's a professional and has invested a great deal of time to really understand Chevrolet's product line. Thank you again for your trust. Have a great 4th of July! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

June 04, 2012

like any sales contract, take your time and make sure to look over your final contract carefully, question any charges that do not make sense. the sales staff will explain everything thoroughly. More

by happy1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2012 -

East Hills Chevrolet of Freeport responded

Dear Happy1940, Thank you very much for your business and for taking the time to write this review. We appreciate your feedback and your trust in the team at Paul Conte Chevrolet. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

May 24, 2012

Mr.Haugland was an extraordinary sells men, and it was a pleasure to do business with him. He's not just a sells men but an advisor,when purchasing a vehicle. Yours Truly Mr.Germain More

by Vladimir Germain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2012 -

East Hills Chevrolet of Freeport responded

Dear Mr. Germain, Thank you for your business and for taking the time to leave this complimentary review of JP Haugland. He is a great asset to our sales team and he really makes a difference in the car buying experience at Paul Conte Chevrolet. Thank you again for your business! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

May 23, 2012

mr. frouxides is the consumate professional. a true man of his word. we would up getting exactly what he promised us at the price he promised us - not a penny more. a gentleman indeed...thank you george. More

by transpo62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Frouxides
May 23, 2012 -

East Hills Chevrolet of Freeport responded

Dear Transpo62, Thank you for your business and for taking the time to leave this review. We strive for an unmatched car buying and car ownership experience and I'm glad the team at Paul Conte Chevrolet had the opportunity to earn your business. I will forward your kind words to Big George. All the best, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

May 18, 2012

Bob was great to work with. He had a great personality and we really meshed well. He knew exactly what we needed and was looking for, and we did not feel that we walked away with anything but that. We More

by oneill1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Poulos
May 18, 2012 -

East Hills Chevrolet of Freeport responded

Dear oneill1234, Thank you so much for your business and for leaving this great review about Paul Conte Chevrolet and Bob Poulos. We strive to create a world class buying experience at Paul Conte Chevrolet and Bob Poulos is extremely focused at exceeding customer expectations. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

May 07, 2012

The Service provided by JP Haugland and the Dealership was well done..JP worked with my son(he is a teenager) and guided him through the complete process of what was required and purchasing the car. The p More

by grudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Haugland, Carlos Arce
May 14, 2012 -

East Hills Chevrolet of Freeport responded

Dear Genevieve and Charles, Thank you so much for this fantastic review. We appreciate your business and I'm happy you had a chance to work with JP. He is a great member of our team. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

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