East Hills Chevrolet of Freeport
Freeport, NY
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I thought that I had a good experience with Andrew Pilch as my salesman. I traveled in from Detroit, MI to buy an 07 Kia Sorento. The car I am very very pleased with. It was just as described by Andrew. as my salesman. I traveled in from Detroit, MI to buy an 07 Kia Sorento. The car I am very very pleased with. It was just as described by Andrew. He did a great job of describing the condition of the car, sending me the car fax, and detailed photos that I requested as well. I left with the car and was extremely happy with my purchase and the value that I thought that I had on the car. Update: Something bad did happen. The price of the car that was on the final paperwork was way different than our original purchase agreement. After hearing about my situation Mr. Steve Skulnik called me. Steve showed me that honest dealing and great customer service was what he was all about. By the time I got off the phone with him the first time, I knew that the mistake was taken care of. Steve showed me that he is a real businessman who knows the value of the customer to a business. He obviously cared about doing what is right, as well as protecting the reputation of his dealership. As I said in my review, if you made this right I would totally change my feelings about my buying experience at your dealership. Aside from this one thing that happend I had a good buying experience. There is just one other issue that needs to be taken care of. Steve has assured me that this will be taken care of soon and I truly believe that he will get one more small check sent to the bank to cover an overcharge in tax that came from the original misunderstanding. The only dissapointment that I had was that they had to cancel the warranty on my car in order to make the price right on the car, even though I was told the car came with the warranty and it was not an extra charge. I guess there was a missunderstanding about at which price the deal included the warranty. Steve was not a party to the misunderstanding about the warranty so I do not hold that against him. He really came through for me. THANK YOU STEVE!!!! Brian Wiggins More
Ralph Montanino was a pleasure & wonderful to deal with. My family uses him all the time for all of their auto needs. I would definitely recommend him to anyone. with. My family uses him all the time for all of their auto needs. I would definitely recommend him to anyone. More
Very good experience over all. I just bought a nice truck. I would come back to this dealership again. Bob spent a lot of time showing us all the features. truck. I would come back to this dealership again. Bob spent a lot of time showing us all the features. More
The sales staff at Paul Conte Chevrolet was warm, friendly, and patient with me. They answered my questions and let me poke around the showroom, looking at all the great vehicles. I was promised th friendly, and patient with me. They answered my questions and let me poke around the showroom, looking at all the great vehicles. I was promised that this dealership would get me the best price and they really delivered on that. My salesman, Ralph Montanino, made the whole process easier than I expected it to be. In the end, I got a 2012 Equinox at a good price, and enjoyed the overall experience. When it comes time to buy a new car again, Paul Conte Chevrolet will be the first place I go to. More
I went to trade in my Maxima to purchase a new Malibu.I was verbally told they were giving me $10,000 for the Maxima which was fine. Upon inspection of the lease documents, I saw they had only given me $8, was verbally told they were giving me $10,000 for the Maxima which was fine. Upon inspection of the lease documents, I saw they had only given me $8,000. No explanation was given other than it was a "misunderstanding." I refused to take delivery of the vehicle and was given a refund. In addition, the lease was supposed to be for 15,000 miles/year but the agreement stated it was 12,000 miles/year. Be careful at this dealership! Double check all paperwork!!! More
Having been a Chevrolet salesman, I was quite impressed with this dealership. Bob Poulos was very friendly, helpful, and knew the product very well. He made the buying experience quite pleasant and enjoyab with this dealership. Bob Poulos was very friendly, helpful, and knew the product very well. He made the buying experience quite pleasant and enjoyable. Thanks again Bob. More
I have to say that I have bought alot of cars in my day and the second I walked into the dealership and began talking to Bob I knew I was buying a car from him. I do alot of homework before I step foot in and the second I walked into the dealership and began talking to Bob I knew I was buying a car from him. I do alot of homework before I step foot into a dealership, and I know what I want to walk out with. This experience, was by far the best I ever had in a new car purchase. not only did I leave with a new suburban but I also left with a new friend in Bob. we've talked several times since the sale, even just small talk. I'm a very dedicated person and I know I will be back there for many furture purchases. More
I had been following the progress and details of the Volt since GM announced it years ago. Bob was knowledgeable about the Volt’s details and available leasing programs. We discussed leasing options, my trad since GM announced it years ago. Bob was knowledgeable about the Volt’s details and available leasing programs. We discussed leasing options, my trade-in and put together a reasonable lease. He assisted me in obtaining the tire inflation kit that was missing from car after taking delivery. I would recommend Bob as a new car sales representative. More
like any sales contract, take your time and make sure to look over your final contract carefully, question any charges that do not make sense. the sales staff will explain everything thoroughly. look over your final contract carefully, question any charges that do not make sense. the sales staff will explain everything thoroughly. More
Mr.Haugland was an extraordinary sells men, and it was a pleasure to do business with him. He's not just a sells men but an advisor,when purchasing a vehicle. Yours Truly Mr.Germain pleasure to do business with him. He's not just a sells men but an advisor,when purchasing a vehicle. Yours Truly Mr.Germain More