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East Hills Chevrolet of Freeport

Freeport, NY

4.5
1,353 Reviews

42 East Sunrise Highway

Freeport, NY

11520

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Showing 1,353 reviews

October 23, 2013

Gary Heicklen was outstanding as a salesperson. Never Gary Heicklen was outstanding as a salesperson. Never felt more comfortable with a salesperson, and I am wound too tight engineer! Worked with me fo More

by peterskee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2013 -

East Hills Chevrolet of Freeport responded

Dear peterskee, Thank you for purchasing a vehicle from Paul Conte Chevrolet. We appreciate your business. We wish you all the best with your new Chevy! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 18, 2013

We are so happy with the Traverse but our lease was coming to an end. Andrew got us into a new traverse the same day at a better price then we had been paying! What better then that when car shopping! More

by Katskidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Pilch
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear Katskidz, Thank you for purchasing your Traverse from Paul Conte Chevrolet. We are so thrilled to have you join us. We wish you all the best with your new Chevy and we remind you to take advantage of the unlimited $7 oil changes that come with your complimentary enrollment in our exclusive AutoAwards rewards program. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 18, 2013

I went to Paul Conte with my son looking to buy a clearance Base model Cruze. It was to be his first new car. They didn't have any but instead showed him a 2lt and offered him a price very close to t More

by ExperiancedConsumer
Customer Service
Friendliness
Recommend Dealer
No
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear ExperiancedConsumer, Paul Conte Chevrolet runs a reputable business and we strive to be world class in our actions. We participate in the DealerRater Certified Dealer Program and we use this as a forum to communicate with customers and to resolve any and all issues that may arise. I was shocked to read your comments. I will be speaking with your salesperson today. I will also be speaking with our sales managers to identify what transpired to understand where we can strengthen our processes. Our general manager, Steve Skulnik, will be reaching out to you today to understand your frustrations better and to assist you further. Would you please take his call? If for any reason you are unable to take his call, he can be reached at 516-623-9600 or via email at steveskulnik@ehchevy.com Thank you for your consideration. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

Oct 28, 2013 -

East Hills Chevrolet of Freeport responded

Dear ExperiancedConsumer, Thank you for writing to me through DealerRater. From your last correspondence, I'm glad we were calling the correct phone number to reach you, but I'm disappointed that you would not accept any of the multiple phone calls from our general manager, Steve Skulnik. I'm sorry we were not offered an opportunity to make things right prior to your son purchasing a vehicle elsewhere. We wish you and your son all the best. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 17, 2013

The Employee who worked with us was absolutely outstanding. We sat with him for hours talking and he made us feel very at ease. He made buying a car seem effortless, and walked us through every st More

by missa101496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear missa101496, Thank you for purchasing your car from Paul Conte Chevrolet and for taking the time to write about your experience with your salesperson, Ken Hartung. He's got a good sense of humor and really adds a lot to the Paul Conte Chevy experience. We wish you all the best with your new vehicle. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 16, 2013

I made a appointment waited a week then towed the car in which cost $100 the Svc mgr told the tow drive to put it back on the truck he is not going to work on it. After waiting a week for a appointment!!! H More

by Jimree3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob the service mgr
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear Jimree3, I just read your review of your experience with Paul Conte Chevrolet. As a DealerRater Certified dealer, we are committed to providing a world class experience. I have read and re-read your review. I spoke with Bob Gecevich, our Service Director, and Steve Skulnik, our General Manager. Neither of them were familiar with the issues that led you to make an appointment with us nor the reasons for directing the tow truck driver to take your vehicle elsewhere. I also am not sure what information was provided when you made your appointment. I'd like to know more information. Would you contact me or Steve Skulnik (516-623-9600 or steveskulnik@ehchevy.com) to discuss this further? Thank you in advance for your consideration. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 15, 2013

I found my used GMC Acadia on their website. The day I went to look at it I was greeted by Anthony Parmigiani and he was thoroughly knowledgeable on the numerous features the car has. His interactions wi More

by 33chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barreiro
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear 33chris, Thank you for purchasing your Acadia from Paul Conte Chevrolet. We appreciate your trust in us. Don't forget that you are entitled to unlimited $7 oil changes -- even on non-Chevy vehicles bought at Paul Conte Chevrolet -- as one of the many benefits that comes with your complimentary enrollment in our AutoAwards customer rewards program. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 03, 2013

I was completely satisfied with George. he very friendly and me feel at home and helped me out picking the right car for me. the price on my chevy was right in the ballpark I was looking . More

by chuby52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Frouxides
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear Cliff, Thank you for trusting Paul Conte Chevrolet with your business. We appreciate it. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

October 02, 2013

Josh was very friendly and took me on an easy, hassle free journey during my car buying experience. Overall I am completely satisfied with my new Equinox, and the biggest thing that stood out to me abou More

by bzizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear bzizzo, Thank you for purchasing your vehicle from Paul Conte Chevrolet. We appreciate your business and the kind words you wrote about your salesperson, Josh Pena. He is an asset to our organization and, following your email, we met with him and rewarded him with some new opportunities at our dealership. Thank you again for your trust in us and for the call-outs for Josh Pena. Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

September 30, 2013

I had an excellent no nonsense experience with John at Paul Conte Chevrolet. I went on Saturday. They had the car, the price was right, and I picked it up yesterday. More

by Charlieg1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Donnell
Oct 28, 2013 -

East Hills Chevrolet of Freeport responded

Dear Charlieg1962, Thank you. We appreciate this kind of feedback. We strive to be world class in all aspects of our business and it really means a lot to us to get these remarks. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

September 30, 2013

George Frouxides, was excellent. He was very informative and helpful. A pleasure and a remarkable salesman. George was very patient and made us very comfortable at the dealership. We love Chevrolet and Geor More

by elyossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Frouxides
Oct 18, 2013 -

East Hills Chevrolet of Freeport responded

Dear elyossi, Thank you for purchasing your vehicle at Paul Conte Chevrolet. We appreciate your trust in us and the great feedback on George "Big George" Frouxides. He's got a great personality and really makes an impact at our store. We wish you all the best with your new vehicle! Sincerely, Phil Wolhar Chief Marketing Officer Paul Conte Chevrolet pwolhar@ehchevy.com

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