East Hills Chevrolet of Douglaston

I had placed a call to this Dealer because I was interested in taking a look at the new 2021 Chevy Tahoe Premier and take it for a test drive. I had the pleasure of speaking with Erick Mendoza who w interested in taking a look at the new 2021 Chevy Tahoe Premier and take it for a test drive. I had the pleasure of speaking with Erick Mendoza who was very friendly and we agree for me to stop by the dealer at a later day and time to take the Tahoe for a ride. I met Erick at the dealer and he was gracious enough to show me a few 2021 Chevy Tahoes since I had mentioned to him that I was looking for a specific color and interior. While there he allowed me to take one that was a base model for a test drive. I was very impressed wit the new 2021 Tahoe but they did not have the specific trim level and colors that I was looking for but he told me that he will start looking in their inventory to see if he could find one exactly how I wanted it. Due to the fact that I was actually getting to the Lease End of my current vehicle and that it was taking a little longer for this East Hills Chevrolet to get one that was in transit longer than expected I was offered a a great deal from another brand that I could not refuse so I had to end up leasing another vehicle than the Tahoe although the Tahoe had been my first choice. I need to say that it was not Erick's fault that he was not able to get Tahoe soon enough but what I can say is that Erick did try his best to get me that specific Tahoe. And although we were not able to make a sale I can honestly say that he was very friendly and professional and I will not hesitate in recommending Erick to anyone who is looking to buy or lease a vehicle from this Dealer. Thank you Erick for being so friendly and professional and showing me that you will try your best to make sure that the customer is happy and going to extra mile to do so. Best , Carlos Reyes ( Charlie ) More

We just leased our thrid vehicle from Juan Nadal and we keep coming back because of the great service that we receive. Juan is knowledgeable, easy to work with, upfront and makes the whole process painless keep coming back because of the great service that we receive. Juan is knowledgeable, easy to work with, upfront and makes the whole process painless and smooth. We love our 2020 Traverse and can't wait to make more memories with our family! Thank you Juan for always taking care of us and for being awesome at your job! More

I walked into two car dealerships on the day I purchased my new Jeep. They ignored me standing at the customer booth for over 10min and took there time servicing my request. It left me feeling uncomfortable my new Jeep. They ignored me standing at the customer booth for over 10min and took there time servicing my request. It left me feeling uncomfortable and angry because I work and I have a family to attend to. My time to me is precious. I ended up walking out of both dealerships. On my way home I drove pass East hill Chevrolet so just not to waste my day I decided to stop and take a look at a Jeep they had online for sale. The second I walked into the dealership Charles Robertson got up from is desk and ask how he could help me. Right away I felt comfortable. We sat Down and he answer every question I asked. Because of his honesty and determination to help me I walk out of the dealerships with a Beautiful, fully leaded Jeep Grand Cherokee at an affordable price. Thank you Mr Robertson.👋 More

This was the third time I worked with Joyce Gold on getting a car. I had two previous leases, and this time I wasn't sure if I wanted to lease a new car or if I wanted to buy out my lease with the car getting a car. I had two previous leases, and this time I wasn't sure if I wanted to lease a new car or if I wanted to buy out my lease with the car I currently have. I was very indecisive, but Joyce did not pressure me. She showed me the new cars, and she worked out the costs for me (after hearing my financial preferences) for both the lease and the buy-out. She attended to me patiently. Although I know that she would obviously rather have had me do a lease on a new car, she did not influence my decision, but let the decision be mine. I will definitely go back to Joyce and East Hills when the time comes for me to trade in my current car. Julie, the woman who helped me with financing, also was very knowledgeable, friendly, and not intimidating. The transition from lease to buy out to financing was seamless. More

2017 Tahoe Purchase My sales person Juan was excellent. He answered all my questions and showed me each feature the truck had.He made the purchasing experience painless. My sales person Juan was excellent. He answered all my questions and showed me each feature the truck had.He made the purchasing experience painless. More

sociable, very careful, everything clean inside and out, family impression, very polite and capable , and it really is the best purchase I have made in my life family impression, very polite and capable , and it really is the best purchase I have made in my life More

Joyce Gold I can't say enough about my experience at East Hills Chevy, and Joyce Gold makes that possible, it is the reason I go there, and have gone there for m I can't say enough about my experience at East Hills Chevy, and Joyce Gold makes that possible, it is the reason I go there, and have gone there for many years. Joyce always is so professional and knowledgeable and at the same time makes you feel at home, so easy to do business with. So I thank you Joyce and the staff at East Hills for my new Equinox. More

Sonia was amazing to work with! My fiance and I visited East HIlls Chevroet of Douglaston with hopes of buying our first car together! We were unsure of what model we wanted at first My fiance and I visited East HIlls Chevroet of Douglaston with hopes of buying our first car together! We were unsure of what model we wanted at first but Sonia really listened to what we were looking for and showed us SUVs that fit within our description. Sonia was very personable and made the process feel like you were talking with a friend rather than a sales person. We are now the proud owners of a 2018 Chevy Equinox and we could not be happier! We will be sure to refer our friends and family to Sonia and the East HIlls Chevrolet of Douglaston team! More

I had a great experience buying a truck from east hills Chevrolet of Douglaston. Charles who sold me the car was very professional, made me feel very welcomed, and made the process quick and simple. highly Chevrolet of Douglaston. Charles who sold me the car was very professional, made me feel very welcomed, and made the process quick and simple. highly recommend this dealership More

I would to say Charles Robertson went above and beyond to help me purchase my vehicle. Charles is very professional and patient. We’re still working on trying to sync the wireless headphones to my vehicle. S help me purchase my vehicle. Charles is very professional and patient. We’re still working on trying to sync the wireless headphones to my vehicle. So far we have been unsuccessful but Charles been contacting me trying to help me. We’re still working on it. I referred two customers to charles. More