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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,610 Reviews
East Hills Chevrolet of Douglaston is a premier Chevrolet dealership located in Douglaston, NY, proudly serving drivers throughout Queens, Long Island, and the greater New York City area. As part of the East Hills Auto Group, a family-owned organization with decades of automotive experience, our dealership is dedicated to delivering exceptional vehicles, competitive pricing, and a customer-focused experience built with trust and transparency. Our dealership offers a wide selection of new Chevrolet vehicles, including popular models such as the Chevrolet Silverado, Equinox, Traverse, Tahoe, and Trailblazer, along with a strong inventory of certified pre-owned and quality used cars, trucks, and SUVs. Whether you’re commuting through the city or planning weekend getaways, our knowledgeable sales team is here to help you find the right Chevrolet to match your lifestyle and budget. We also provide expert support through our Chevrolet finance department, working with a network of lenders to offer competitive auto loans and flexible lease options. Our goal is to make the car-buying process clear, efficient, and stress-free. For reliable Chevrolet service and auto repair in Douglaston, NY, our state-of-the-art Chevrolet service center is staffed by factory-trained technicians who handle everything from routine maintenance to advanced engine, transmission, and drivetrain repairs. We use genuine Chevrolet parts and accessories to help ensure long-term performance and reliability. Drivers throughout Douglaston and surrounding Queens communities trust East Hills Chevrolet of Douglaston for quality vehicles, expert service, and dependable long-term ownership support. Visit us today or schedule your service appointment online to experience Chevrolet sales and service on which you can rely.
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240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,610 reviews

December 13, 2020

Charles went above and beyond to make my husband happy on surprising him with his new Tahoe truck. Very professional and on point... we pull it off successfully. Tks Charle. Jeany & Ray Persaud More

by jpersaud64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maraj service dept, Charles Robertson, Charles Gaines
Dec 17, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Jeany & Ray, Thank you for trusting East Hills Chevrolet with the surprise Chevy Tahoe. We appreciate your business and your thoughtful comments about Charles. We wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 10, 2020

Juan Nadal was great. His efforts to give us the best deal possible were exceptional. His Customer service and friendly disposition made him a pleasure to deal with. More

by Alanaburner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Dec 17, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Alanaburner, Thank you for trusting East Hills Chevrolet and your salesperson, Juan, with your purchase. We appreciate your business and we wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 03, 2020

I have been a customer for over 20 years! My sslesman Charles Robertson is a true professional and makes everything a breeze! Always a pleasure! More

by equinox18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Nov 15, 2020 -

East Hills Chevrolet of Douglaston responded

Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Charles Robertson. We appreciate your business and we wish you and your wife all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 27, 2020

My experience at East Hills Chevrolet was a wonderful one. My consultant, Charles R, took the time to explain everything to me regarding my purchase, and my wife and I couldn't be more please with the wa More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Nov 15, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Charles, Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Charles Robertson. We appreciate your business and we wish you and your wife all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 14, 2020

Alex sold me the car, and is wonderful!!!!! I enjoyed driving it and soon be back to buy another one. I recommend who ever wants to buy a car to go to east hill Chevrolet douglaston More

by Christelle hilaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Steshenko
Oct 19, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Christelle, Thank you for purchasing your vehicle from East HIlls Chevrolet of Douglaston. We appreciate your business and we look forward to assisting you in the future. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 12, 2020

Muy buena atención con los clientes y Entienden muy Muy buena atención con los clientes y Entienden muy bien lo que buscamos para salir muy satisfechos . Nosotros salimos contentos con la compra que More

by Leopoldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Gold
Oct 19, 2020 -

East Hills Chevrolet of Douglaston responded

Querido Leopoldo, Gracias por confiar en nosotros con la compra de su vehículo. ¡Apreciamos su negocio y le deseamos todo lo mejor! Sinceramente, Phil Wolhar Director de Marketing East Hills Auto Group pwolhar@easthillsjeep.com

October 09, 2020

Great service. Alex delivered the car to my home and went over all the details in a friendly and professional manner. The manager Charles G. was very helpful and answered all of my questions professionally a More

by Darlene845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Steshenko, Charles Gaines
Oct 19, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Darlene845, Thank you for trusting your vehicle purchase to East Hills Chevrolet and for taking the time to write these remarks about Charles and Alex. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 01, 2020

I leased a new vehicle from East Hills and had an excellent experience dealing with Perry, the sales manager, and Chris Ng, the salesman. They both made the transaction of returning my old leased ve More

by charronmjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ng
Oct 19, 2020 -

East Hills Chevrolet of Douglaston responded

Dear charronmjk, Thank you for trusting your vehicle purchase to East Hills Chevrolet and for taking the the time to write this review of your experience. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 21, 2020

VEHICAL PRICING ON CAR WEBSITES SCAM? - Prices are stated so the websites (e.g. CarGurus, CarFax, etc.) list their vehicles as "great deals". When you call and ask very specific questions is when you learn More

by lovingthislife63
Price
Recommend Dealer
No
Employees Worked With
Lev - sales person
Sep 22, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Mark, We operate a transparent, open and honest dealership. We received notification that you were interested in one of our vehicles. We called you back and not only identified that the vehicle was available, but also disclosed transaction fees to you. I've been told you wanted to leave a deposit on this vehicle before we reviewed transaction fees. Even third party web sites state, "Price may exclude certain taxes, fees, and/or charges. See seller for details." We're glad you called so we could explain these details to you. We don't agree any of our tactics were shady. We wish you the best with your vehicle search. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Sep 24, 2020 -

lovingthislife63 responded

Phil - in the end, and no matter how hard you and your management team spin it, (1) your pricing is not transparent because there are no disclaimers or T&Cs to tell people they cannot buy the vehicle for the advertised price on CarGurus and other auto websites, (2) your salespeople only disclose what is specifically asked about price and are vague and non-committal, (3) and most disturbingly, the entire leadership team at your dealership defends this practice - bringing people to your lot with low advertised prices then disclose the final price only when they are there. Because this practice may be barely legal Phil (or not legal at all), does not make it right. I pulled in data and copied both the CarGurus pages and your dealership site where the car was listed to demonstrate the non-existence of disclaimers or T&Cs related to price (e.g. must be financed to get advertised price and dealer fees in excess of normal and customary). I'm preparing a detailed complaint at the NY state, regional and county AG's offices. I am also doing the same with the FTC - not because I'm angry, but because you do not see the err in your ways. In the end, they can assist you with your ethical dilemma.

September 18, 2020

We had a wonderful experience at East Hills Chevrolet Douglaston! Especially with Sammy Ahmed! He went way out of his way to accommodate us! We forgot our garage door opener in our old car! We called More

by sreverdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Ahmed
Sep 28, 2020 -

East Hills Chevrolet of Douglaston responded

Dear sreverdy, Thank you for trusting East Hills Chevrolet with your recent vehicle purchase. We appreciate your business and your thoughtful comments about Sammy. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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