Back

East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

Directions

By Type

Showing 1,606 reviews

February 05, 2021

I thank Juan Nadal, Chris Ng and Perry Katechis for their stellar customer service. Turning from the different crises of 2020, it was a breath of fresh air dealing with these guys. I leased a new 2021 Chevy More

by boyce324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Katechis's help was great., Juan Nadal, Chris Ng
Mar 16, 2021 -

East Hills Chevrolet of Douglaston responded

Dear boyce324, Thank you for leasing your Chevy Traverse from East Hills Chevrolet. We appreciate your business and your call-outs toJuan, Chris and Perry. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 28, 2021

All staff were very helpful, Sammy was exceptional. Felt very comfortable and enjoyed the experience. Love my new Equinox. Recommend Sammy and East Hills totally. More

by cterranova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Feb 02, 2021 -

East Hills Chevrolet of Douglaston responded

Dear cterranova, Thank you for purchasing your Chevy Equinox from East Hills Chevrolet and for taking the time to write this review. We appreciate your business and we wish you all our best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 17, 2021

Sammy helped me tremendously throughout the buying process for my new Chevrolet Equinox. He is very knowledgeable about his products and was extremely helpful. I highly recommend Sammy for anyone look More

by Martha Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Jan 26, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Martha, Thank you for trusting your Chevy Equinox purchase to East Hills Chevrolet. We appreciate your business and you kind remarks about Sammy. Enjoy your new vehicle. We wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 11, 2021

After speaking with GM financial on the phone and being assured that I could return my leased Chevy Equinox back to ANY chevy dealer, EAST HILLS CHEVY told me on the phone that since I did not purchase/lea More

by AVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Wolhar
Jan 12, 2021 -

East Hills Chevrolet of Douglaston responded

Hi AVI, I realize you could care less about our reasoning and that disposing of your leased vehicle if of no consequence to you. That said, we're land locked. We have few open parking spaces to store customers' vehicles. When you drop off a vehicle, we have to wait for the bank to come pick up the vehicle. This can take days, weeks or months. We simply don't have the space. We ask if you're buying a vehicle from us because we will make an accommodation to our customers. You did not. I never spoke to you on the phone. Regards, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

January 04, 2021

Sonia was a pleasure to work with. Her efforts to give us the best deal possible were exceptional. Her customer service and friendly service were excellent. Thank you. More

by vkdask63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Mitsis
Jan 05, 2021 -

East Hills Chevrolet of Douglaston responded

Dear vkdask63, Thank you for purchasing your vehicle from East Hills Chevrolet. We appreciate your business and your comments about Sonia. We wish you all the best! Happy New Year! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 23, 2020

If I could give this a zero I would. They sold me a chevy tahie 2015 with 80,000 miles and after driving the truck for about a week it started leaking and smoking I brought it back they said they fixed it an More

by Kennethreem77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Steshenko
Dec 29, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Kennethreem77, I'm sorry this happened to you. The Tahoe had a clean vehicle history report and there was no indication there would be an issue when our shop went over the vehicle prior to your purchase. We stand by the vehicles we sell and your business is important to us. We moved you to the front of the line with out technicians, gave you a loaner vehicle so you were never without a vehicle and we replaced your transmission at no cost to you. I'm told you just picked it up. We wish you all the best with your Tahoe. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Dec 29, 2020 -

Kennethreem77 responded

Okay, so they did replace the transmission? I was told that they may have to change it but the last time i spoke to a representative that was not determined if it would or would not. Also, can some send me a copy of the work preformed recently on my vehicle?

Dec 30, 2020 -

East Hills Chevrolet of Douglaston responded

I've asked our service manager to reach out to you, although he said you should have gotten all the paperwork when you picked up your Tahoe.

Dec 30, 2020 -

Kennethreem77 responded

Thank you, I spoke to Laura yesterday and she said she Amanda (not sure i spelled her name correctly) was out on vacation this week as Amanda was the rep who was helping me. Laura mentioned that she would reach out to me today if i did not hear from her yesterday.

December 13, 2020

Charles went above and beyond to make my husband happy on surprising him with his new Tahoe truck. Very professional and on point... we pull it off successfully. Tks Charle. Jeany & Ray Persaud More

by jpersaud64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maraj service dept, Charles Robertson, Charles Gaines
Dec 17, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Jeany & Ray, Thank you for trusting East Hills Chevrolet with the surprise Chevy Tahoe. We appreciate your business and your thoughtful comments about Charles. We wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

December 10, 2020

Juan Nadal was great. His efforts to give us the best deal possible were exceptional. His Customer service and friendly disposition made him a pleasure to deal with. More

by Alanaburner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Dec 17, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Alanaburner, Thank you for trusting East Hills Chevrolet and your salesperson, Juan, with your purchase. We appreciate your business and we wish you all our best! Happy Holidays! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 03, 2020

I have been a customer for over 20 years! My sslesman Charles Robertson is a true professional and makes everything a breeze! Always a pleasure! More

by equinox18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Nov 15, 2020 -

East Hills Chevrolet of Douglaston responded

Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Charles Robertson. We appreciate your business and we wish you and your wife all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 27, 2020

My experience at East Hills Chevrolet was a wonderful one. My consultant, Charles R, took the time to explain everything to me regarding my purchase, and my wife and I couldn't be more please with the wa More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Nov 15, 2020 -

East Hills Chevrolet of Douglaston responded

Dear Charles, Thank you for purchasing your vehicle from East Hills Chevrolet and for taking the time to write this review of your experience with Charles Robertson. We appreciate your business and we wish you and your wife all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

...
6
...