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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

June 23, 2021

Chris, Jason and team are fantastic. They are nice and efficient. Thank you! More

by ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ng
Jun 24, 2021 -

East Hills Chevrolet of Douglaston responded

Dear ng, Thank you so much for your warm comments. We appreciate it!

June 21, 2021

had a wonderful time and experience here...had the pleasure to do business with both scott and sonia..both of them were very professional..both of which made doing business very straight forward no ga More

by jdurmo123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Mitsis, Scott Vigoda
Jun 22, 2021 -

East Hills Chevrolet of Douglaston responded

Dear jdurmo123, Thank you for trusting East Hills Chevy with your recent vehicle purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 04, 2021

I had a wonderful experience working with Tyler she helped me out in getting my car and made me feel comfortable. That's all I wanted and expected. Thanks again More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TylerMarie Turner
Jun 10, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Joe, Thank you for trusting your vehicle purchase to East Hills Chevrolet. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 25, 2021

Shopping for a car is right up there with root canals, but not at this dealership. I kept looking over my shoulder, wondering if I had been beamed up to a parallel universe. The most helpful, efficient, n More

by Margaret Reyes Dempsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Rivera
May 31, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Margaret Reyes Dempsey, Thank you for trusting East Hills Chevrolet with your recent vehicle purchase and writing such nice comments about Eddie. We appreciate your business and we wish you all our best! Wish you parents good tidings from us as well, please. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 20, 2021

Sonya Mitsis was very professional and made sure I had a car that met my needs. This is my 5th leased car with them. Every car has been great. Also, everything was explained to me by Sonya. I plan to le More

by Agetzel50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Mitsis
May 31, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Agetzel50, Thank you for your continued loyalty to East Hills Chevrolet and to Sonia M with your recent vehicle purchase. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 09, 2021

I went back to East Hills Chevrolet for my third lease this weekend. Each time I have been there, it’s been excellent service. Erik Mendoza was the best! So kind and helpful. Everyone there was great!! More

by Kathy R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Mendoza
May 19, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Kathy, Thank you for your continued loyalty to East Hills Chevrolet. We appreciate your continued business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

May 05, 2021

I found my ideal car that is suitable for my family at this dealership. They have perfect customer service, they are very friendly, attentive, patient with customer. More

by Elise ZAMY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Mitsis, Laura Sonderskov
May 19, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Elise, Thank you for trusting East Hills Chevy with your recent vehicle purchase. We appreciate your business and we wish you and your family all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

April 17, 2021

Returning lease customer. This is my third lease with East Hills and by far my best experience with them. Erik Mendoza got me the exact car I was looking for and more. Super friendly and very communicati More

by ijinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal, Erik Mendoza
Apr 20, 2021 -

East Hills Chevrolet of Douglaston responded

Dear ijinx, Thank you for trusting your 3rd Chevy lease to East Hills Chevrolet. We appreciate your continued business and your kind remarks about Erik. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

April 13, 2021

My wife brought our new FY 2020 Suburban to East Hills to replace the battery. Our jeep has 36,029 miles of usage and our battery warranty was up to 36,000 miles. We were over by 29 miles and East Hills re More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Carrera
Apr 14, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Joe and Pina, Thank you for bringing this matter to my attention. We strive for 100% customer satisfaction and reading what you wrote was very disappointing. I pulled your vehicle’s maintenance schedule from your visit yesterday at 10 am. Your vehicle is a 2018 Chevy Suburban, not a 2020 Suburban. Your vehicle had 36,719 miles on it, not 36,029 as you wrote. Your 2018 Chevy Suburban has a 36-month or 36,000 mile (whichever comes first) warranty. You were out of warranty by 690 miles, not 29 miles as you wrote. Juan attempted to accommodate your wife. At her suggestion, Juan was willing to put your claim through GM as a goodwill claim, but your wife was reluctant to approve us to do the work and roll the dice on whether or not GM would approve any level of coverage. She chose to leave instead. There are considerable differences in battery prices. I don’t know what battery you had installed; however, I’m confident in the battery price and installation charge offered by East Hills Chevy of Douglaston. We wish you the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Apr 18, 2021 -

Joe responded

Thank you for the reply. Very professional to respond back. Regardless, a very dissatisfied local client that will not return. Regards, Joe

April 06, 2021

Mr. Gaurav “Gary” i just wanted to let you know he is an OUTSTANDING REP. He needs to recognized as more than a hard worker. He goes above and beyond his call of duty, and he takes hands on to the next leve More

by Blap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep Gaurav , Joyce Gold, Juan Nadal, Alex Steshenko, Chris Ng, Sonia Mitsis, Eddie Rivera, Sammy A, Erik Mendoza, TylerMarie Turner, Daniel Ingardi
Apr 14, 2021 -

East Hills Chevrolet of Douglaston responded

Dear Blap, Thank you for trusting your vehicle's service to East Hills Chevrolet of Douglaston and for writing what you did about Gary. He's an asset to us and we appreciate hearing your feedback. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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