East Hills Chevrolet of Douglaston

Erik Mendoza at East Hills Dougaston was amazing! Everything was efficient and smooth. I would recommend Erik if you are looking for a new car! Everything was efficient and smooth. I would recommend Erik if you are looking for a new car! More

Chris at Chevy East Hills in Douglaston was the best! My daughter bought a car from him and a week later I was there buying a car from him, too! He was so helpful and he made it so easy! We were both so My daughter bought a car from him and a week later I was there buying a car from him, too! He was so helpful and he made it so easy! We were both so happy with our purchases! Thanks Chris! More

Eklovya was a great dealer and made the process very easy! Handled everything with ease and i got to walk away quickly with a great car. easy! Handled everything with ease and i got to walk away quickly with a great car. More

Chris was AMAZING! Very nice guy and it was so easy to go and see the car and take it for a test drive! I highly recommend East Hills Chevy AND Chris! He made my experi Very nice guy and it was so easy to go and see the car and take it for a test drive! I highly recommend East Hills Chevy AND Chris! He made my experience at East Hills Chevy great! More

Chris in Sales and Jason in Finance made purchasing my pre-owned Chevy easy and stress-free. Chris went out of his way to take care of every detail. He was friendly and trustworthy. I am very happy with m pre-owned Chevy easy and stress-free. Chris went out of his way to take care of every detail. He was friendly and trustworthy. I am very happy with my purchase and with East Hills Chevy in Douglaston. More

It was a plesure to work with Christopher tky for your help I will recommend you for my friends and family. Tky. Angel G Avila. help I will recommend you for my friends and family. Tky. Angel G Avila. More

Christopher Chou is very professional in which he wasn't pushy and is very knowledgeable of this profession. I will say overall my experience at this dealership is very pleasant. pushy and is very knowledgeable of this profession. I will say overall my experience at this dealership is very pleasant. More

This dealership is very professional with their customer care and showing their interest in completing their deals. care and showing their interest in completing their deals. More

Dear East Hills Chevrolet Team, I am writing to express my utmost satisfaction with the exceptional service provided by Christopher Chou, one of your esteemed sales representatives. My recent car-b express my utmost satisfaction with the exceptional service provided by Christopher Chou, one of your esteemed sales representatives. My recent car-buying experience at East Hills Chevrolet was truly outstanding, thanks to Christopher's professionalism, knowledge, and dedication. From the moment I stepped into the dealership, Christopher greeted me warmly and made me feel comfortable. He took the time to understand my needs and preferences, ensuring that my car-buying journey was personalized and tailored to my requirements. His extensive knowledge of the available vehicles, including the features, benefits, and pricing, was impressive and helped me make an informed decision. Throughout the process, Christopher demonstrated a remarkable level of patience and attentiveness. He answered all my questions thoroughly, addressing any concerns or doubts I had, and provided valuable insights that helped me narrow down my choices. His genuine passion for automobiles and commitment to customer satisfaction were evident in every interaction. Christopher's guidance and expertise were instrumental in finding the perfect car for me. His attention to detail and willingness to go above and beyond to ensure I was completely satisfied were truly commendable. He made the entire process smooth and hassle-free, guiding me through the paperwork and explaining every step along the way. I can confidently say that Christopher is an asset to East Hills Chevrolet. His professionalism, integrity, and customer-centric approach exceeded my expectations and made my car-buying experience truly exceptional. I would highly recommend him to anyone looking for a knowledgeable and reliable sales representative. I would also like to express my gratitude to the entire team at East Hills Chevrolet for creating a welcoming and customer-oriented environment. The seamless coordination and support I received from everyone involved in the process further enhanced my overall experience. Thank you, Christopher, and the entire East Hills Chevrolet team, for your dedication, expertise, and commitment to excellence. It was a pleasure doing business with you, and I look forward to recommending your dealership to family, friends, and colleagues. Sincerely, Arthur Milden More

Although the service center's maintenance of my car is great, over the years the attitude of the representatives at the center has declined. Jonca Garcia called my husband's name and I correct that by tel great, over the years the attitude of the representatives at the center has declined. Jonca Garcia called my husband's name and I correct that by telling her I am driving the car and bringing it to by service. I also give her my cell and told her about the problem with the car. I found out from my husband that she call him at his job to talk with him even though I gave her my cell, name, and the person to contact. Secondly, upon calling me she asks if I am under warranty which I answer, yes. I told her I had my card to show her, but she said she will find it, no problem. When I came to pick up my car, I was waiting patiently for one of the representative to call me. I realize the decline in attitude in the place when the woman I was waiting to call me did not acknowledge me, basically ignoring me until she was good and ready to take me. Not once tell me I will be with you, which would have been acceptable behavior. When she did look at me, without calling me over with an attitude she hands me a bill and told me to sign. I told her why I am being billed and now Jonca comes over and takes the paperwork. Now she is looking for my warranty and instead of apologizing for not doing so from the beginning, she is now telling me that I only have one more visit to go. Yeah, I have been with this dealership for over 6 years and now it is on a decline from how they value their customers. Not Good!!! More