East Hills Chevrolet of Douglaston

Charles Robertson 5Stars !!!! Just Wann Take This Time An Thank Charles Robertson For Helping Rolling Out With My New 2018Chevy Malibu!!!! You Gave a walk through around the cars h Just Wann Take This Time An Thank Charles Robertson For Helping Rolling Out With My New 2018Chevy Malibu!!!! You Gave a walk through around the cars help me figure out what works out for me Best . Thanks you Sir !!! More

Joyce Gold is truly Gold This is my third lease with East Hills Chevrolet. My latest lease is the 2018 Trax LT. I love my new Trax. The interior is surprisingly spacious & This is my third lease with East Hills Chevrolet. My latest lease is the 2018 Trax LT. I love my new Trax. The interior is surprisingly spacious & it really hugs the road! Joyce Gold is my salesperson & once again did an amazing job. Honestly, she is the reason that I continue to return to East Hills. This is the third lease through Joyce. Her customer service is superior & she has really cultivated a great relationship. I know I can count on Joyce for all of my leasing needs. Professional & efficient, yet fun. More

Great experience and service Chris Ng showed care and was attentive to my needs for a new car. He successfully spent time to locatee rebates to help me save money. He processed th Chris Ng showed care and was attentive to my needs for a new car. He successfully spent time to locatee rebates to help me save money. He processed the paperwork and the sale in a timely fashion. He showed utmost professionalism and I felt like a welcome guest. The rest of the staff demonstrated professionalism and do not pressure people to make a sale. More

Excellent As a returning Chevrolet customer I must say, Once again the customer service at cheverolet was excellent. All questions answered. All problems solve As a returning Chevrolet customer I must say, Once again the customer service at cheverolet was excellent. All questions answered. All problems solved. I was definitely satisfied with purchase. More

Good service Charles Robertson is very helpful and kind. He really workes good with his customer to find the car that you like. I will definitely recommend him. Charles Robertson is very helpful and kind. He really workes good with his customer to find the car that you like. I will definitely recommend him. More

Buying a new vehicle Scott Vigoda provided us with top notch service. He was knowledgeable about the vehicles and was really able to help us make an informed decision. Scott Vigoda provided us with top notch service. He was knowledgeable about the vehicles and was really able to help us make an informed decision. He went out of his way to make sure that we were completely satisfied with our vehicle! We are so happy with our Trax! Thank you so much! More

Great car buying experience My wife and I went here interested in a Cruze hatchback. Joyce Gold talked to us about all the possible features, showed us a hatchback in stock and h My wife and I went here interested in a Cruze hatchback. Joyce Gold talked to us about all the possible features, showed us a hatchback in stock and had us go out for a test drive. She was very thorough and made sure we knew all about the car . She was very pleasant, friendly and knowledgeable about the car and all the services the dealer had to offer. She was great to work with and made getting a new car very easy. We would definitely recommend East Hills Chevrolet ( everyone there is very pleasant and friendly) and would highly recommend Joyce Gold to buy your car from! We are very happy with our new car! More

Excellent Service! While looking purchase a first vehicle for my daughter, we met Juan Nadal at East Hills /Douglaston. Juan was very polite, extremely knowledgeable an While looking purchase a first vehicle for my daughter, we met Juan Nadal at East Hills /Douglaston. Juan was very polite, extremely knowledgeable and walked us through all the different features of the both cars we liked. Juan gave us a great deal and the entire transaction was quick and seamless. The entire experience from start to finish was great and my daughter is thrilled with her car. Thank you! More

Service department Shortly after purchasing a new 2018 Chevrolet Traverse from East Hills Chevrolet of Douglaston the air conditioning stopped working. I scheduled an ap Shortly after purchasing a new 2018 Chevrolet Traverse from East Hills Chevrolet of Douglaston the air conditioning stopped working. I scheduled an appointment with East Hills Chevrolet of Douglaston’s service department. They found nothing wrong with the truck but the air conditioning was still working intermittently. After their first failed attempt to diagnose the problem with the air conditioning I had to schedule another service appointment. This time they said they could not duplicate the problem but they were replacing the compressor. After their second failed attempt to diagnose the issue with the air conditioning I had to schedule another service appointment because the problem persisted. This time they had the truck for ten days and again stated they could not duplicate the problem but were going to replace a control board. I received a call that the truck was repaired and ready for pickup. When I got to the dealership I entered into the truck to drive home and the air conditioner was blowing hot air I pointed it out to a service advisor that verified the problem and asked me to leave the vehicle. I left the truck with the service department. After their third failed attempt to diagnose the problem I called for an update and they didn’t even know that my truck was at the dealership waiting for repair. They again stated that they cannot recreate the problem. So they arbitrarily change parts in hopes of rectifying the problem. Why change parts if you can’t recreate the problem? This is now their fourth attempt to fix the same issue with my truck. As of this writing they’ve been in possession of my truck for a total of nineteen days and counting. It’s been eight days since anyone from the dealership contacted me. My air conditioning is still not working and there’s no resolution in sight. East Hills Chevrolet of Douglaston should not be a registered NYS Department of Motor Vehicle shop and be able to perform repairs and SAFETY inspections on motor vehicles. More

Great Service Joyce Gold worked with me and got me a great deal. She went through all the different features with me about the car. Joyce went above and beyond to Joyce Gold worked with me and got me a great deal. She went through all the different features with me about the car. Joyce went above and beyond to accommodate me. More