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East Hills Chevrolet of Douglaston

Douglaston, NY

4.5
1,606 Reviews

240-02 Northern Blvd

Douglaston, NY

11362

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Showing 1,606 reviews

January 06, 2019

Pleasurable experience U want a great dealership experience Juan is the guy to seek out.Walked in midday the day before we were off on our ski trip,told Juan that we didn’t More

by Pfeiffers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal, Lev Abgarian
January 05, 2019

Excellent experience As soon as we walked in the door we were greeted with a smile by Charles. Charles was knowledgeably and genuine which made my car buying experience a More

by lstaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robertson, Michael Gierum
January 03, 2019

third time and what a pleasure it was G. Gordon is the man to work with! Third time purchasing a Chevy with him. Wouldn't work with anyone else. Honest & professional. From start to fin More

by Bennett2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grahm Gordon
December 31, 2018

Excellent Scott Vigoda was my salesman he was very professional and knowledgeable of all the automobiles in the dealership. I would absolutely lease another veh More

by edieweedie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vigoda
December 27, 2018

Friendly service and fair negotiation Went in looking for a Cruze or a Trex for my mother-in-law. Erik the salesman was friendly and patient. He thoroughly went over both vehicles helping More

by Paul Brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Mendoza , Lev Abgarian
November 30, 2018

Second time around. Second time committing to a lease and I honestly cannot complain. Joyce was extremely helpful and because of her persistence with consistently reachin More

by dmadd86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Gold
Nov 30, 2018 -

East Hills Chevrolet of Douglaston responded

Dear dmadd86, Thank you for your continued loyalty to East Hills Chevrolet of Douglaston. We appreciate your continued business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 29, 2018

They are no help and the don’t care Just an update. I am still having issue with my car and there still giving excuse on they can't fix my car. Opened a case up with GM and there just as More

by Kaylewis17
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Gaines, Gary Sharma, Scott Vigoda
Nov 30, 2018 -

East Hills Chevrolet of Douglaston responded

Dear Kayla, There is a recall on your vehicle. The parts were on back order. We could not perform the recall until we received the parts. The parts for your vehicle are in. We can fix your vehicle now. Would you kindly call us and make an appointment that fits your schedule. Private mechanics could not perform this recall. It was our general manager you spoke with. He tried to get you out of your car, but you are so early in your lease, we cannot get you out early. It's not that we don't care. It was just the reality of your situation. We care about the vehicles we sell and service. Our facility is not a dump. We remain interested in performing the recall on your vehicle. Please call us at 718-279-5300 to schedule this service. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Nov 30, 2018 -

Kaylewis17 responded

My review isn’t based on the recall since a reacall is out of the consumers hands. My appointment was scheduled last week when the dealership told me the parts were in. My review is based on the issues I’m still haveing. The conversation in regards to getting out of my lease i told told them I was will to wait till about the spring.

November 13, 2018

Nice to be remembered It was 3 years since my last lease and when I walked in with no appointment Juan remembered me as soon as he saw me and worked hard to get me into a n More

by John c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Nadal
Nov 30, 2018 -

East Hills Chevrolet of Douglaston responded

Dear John, Thank you for your continued loyalty to East Hills Chevrolet of Douglaston. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 08, 2018

Professional, personable, expeditious Sonia Mitsis was professional and accommodating from start to finish. What started as a browsing visit ended with the purchase of the Chevy Tahoe of More

by Paul Y
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Mitsis
Nov 30, 2018 -

East Hills Chevrolet of Douglaston responded

Dear Paul, Thank you for purchasing your Chevy Tahoe from East Hills Chevrolet of Douglaston. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 02, 2018

Sales experience This is my second car from Alex I also recommend two twofriends who bought two cars from Alex and I have another friend coming up for Alex is the bes More

by Fdufour427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Steshenko, Michael Gierum
Nov 30, 2018 -

East Hills Chevrolet of Douglaston responded

Dear Fred, Thank you for your continued loyalty to East Hills Chevrolet of Douglaston and for taking the time to write this review of Alex and our store. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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