East Hills Chevrolet of Douglaston

This dealership overall was a dream to shop in. Not only was the entire staff friendly and accommodating but they didnt treat their clients like a profit. They treated you like clients in a harsh ecnonmy an was the entire staff friendly and accommodating but they didnt treat their clients like a profit. They treated you like clients in a harsh ecnonmy and are willing to work with the client. The staff was also very nice to the kids. The sales men stayed true to their words, there was no BS sales talk. It was also straight foward and business getting the job done efficiently. More

All of the sales reps were very friendly, saw car with online special price. Were very helpful with all of my concerns with purchasing a used vehicle online special price. Were very helpful with all of my concerns with purchasing a used vehicle More

Stopped by East Hills today with the hopes of finding a good deal on a used Chevy Trailblazer. I was glad Bob Poulos was working his day off because he gave me a deal I couldn't refuse. Bob was friendly an good deal on a used Chevy Trailblazer. I was glad Bob Poulos was working his day off because he gave me a deal I couldn't refuse. Bob was friendly and helpful. He asked me what I was looking to spend and gave me a deal that kept me under budget. More

My experience leasing my new car was a first for me and it was a pleasure. Everything was taken care of by the employee(s) who helped me, and they answered all of the questions that I had. They were all it was a pleasure. Everything was taken care of by the employee(s) who helped me, and they answered all of the questions that I had. They were all professional and wanted to make my experience as positive and smooth as possible. They succeeded and I am very happy with my car and the follow up calls from John Curlander to make sure everything is going well and that there are no problems or concerns. I was treating like a family member; everyone genuinely cares about the customer. I would definitely recommend East Hills Chevrolet. More

Great dealership, everyone was helpful and informative. The sales consultant was very helpful and I drove out in a new chevy cruze in no time. The sales consultant was very helpful and I drove out in a new chevy cruze in no time. More

This place is smoking mirrors. So as I started my car search I set my sights on the Acura TSX. I spent almost a month reviewing through every possible car in the tri-state area. These searches lead me to search I set my sights on the Acura TSX. I spent almost a month reviewing through every possible car in the tri-state area. These searches lead me to East Hills Chevy. I was introduced to Joe who was helpful at first and I guess he earned my trust. I was a bit apprehensive about buying an Acura from a non-certified dealer and he had assured me that dealers use those terms to make more money and that east Hills Chevy had a similar certification process. Once it came down to financing all the games started. Prior to coming to the dealership I had asked him what rate I would be getting and he said that it was something he did not know and that I would need to talk to their department (that to me was a bit sketchy). Regardless I went over. I was there for about 4 hours before their finance team took care of me. As I waited I kept asking Joe about the rate and he proceeded to tell me that I would definitely get something competitive since I had a good credit score. I sit down and get inundated with forms and signatures and then finally they tell me that I am getting a 7% rate with valley National (Which is about 3.5% hire than what I was approved). Also, Valley National as a bank is a complete Joke. Alright, so it was a lesson well learned on my end but it did not stop there. About 3 weeks later I took my car over to a nearby dealership due to a ticking noise that I heard on the right side. The dealership did a diagnosis for free and told me that my rear brake pads and rotors were pretty worn (FYI - This is on a 2009 car with 26000 miles - almost impossible). After quoting me about $500+ for everything I was so aggravated that I called Joe and I explained the situation. Almost immediately he says that they were trying to take advantage of me without asking me about any technical details. After I told him that I felt that he was being unreasonable he tells me to bring my car in. After another 2 hours of watching my car on a lift with no one in sight - the mechanic brings it down to go on a test drive (figured they would started with that...anyway). He then puts in back on the lift for another 2 hours and then tells me that they can't order the Acura part since its too late. I insisted that I needed a loaner since I needed to have this done. The car that they gave me (please remember that this is a dealership) was a HHC that had terrible brakes (car rattled every time I tried to stop), gas tank with less than quarter tank of gas, a wad of paper towels stuffed in the cup holder, food crumbs and stains all over the seats - just disgusting. I bit my tongue and drove on. The next day I comeback to see my car still on the lift and the guy replaced the brake pads (with after market parts) and resurfaced the rotors. About an hour and a half later he gets it done and we do a test drive. Let’s just say that it felt better but far from perfect. You might feel like you are saving a few bucks at first but if you are looking for great service, a dealership that stands by their cars and also a place that allows you to find competitive finance rates save yourself a few headaches, $$ and cliché car salesmen. More

I leased a chevy cruze and they were very helpful. Received the new car in a week. Love the car. Showed me the color options, broke down the fees to make it easy to understand. Price was reasonable. Received the new car in a week. Love the car. Showed me the color options, broke down the fees to make it easy to understand. Price was reasonable. Gave me a reasonable amount of money to trade in my old vehicle. More

The employee who was most helpful to us was Juan Nadal The employee who was most helpful to us was Juan Nadal our sales man. He really knew a lot about the car and explained it very well. With a lot of ne The employee who was most helpful to us was Juan Nadal our sales man. He really knew a lot about the car and explained it very well. With a lot of new options on the cars today, this was very important to us. More

Yes, they are sooo nice when you purchase a car, but if there is a problem, look out. They are horrible and rude when you need help, if you are a female it is worse. I would never recommend this dealer u there is a problem, look out. They are horrible and rude when you need help, if you are a female it is worse. I would never recommend this dealer unless you are leaving the state. Still waiting for someone to contact me, guess it will never happen. Actually I want my money they owe me, calls are not necessary. More

My husband and I shopped around for a while and this was the only dealership that was not just trying to make a sale. BS is so common and they were straigth forward. So far we are very happy with our purcha the only dealership that was not just trying to make a sale. BS is so common and they were straigth forward. So far we are very happy with our purchase, the advice we received as well as the service with a smile attitude. These guys and gals are awesome!! Thanks Wayne and Scott for making the experience so positive. LISA, Randy and Joe More