East Hills Chevrolet of Douglaston
Douglaston, NY
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Great Expierience! I have used this dealership three times and have been very happy with the service.. I just leased to vehicles from Joyce Gold and she goes above and I have used this dealership three times and have been very happy with the service.. I just leased to vehicles from Joyce Gold and she goes above and beyond to make sure you are familiar with you new vehicle and are happy..I not only recommend this dealer, I would very strongly recommend Ms. Gold. She is a true professional as well as a kind person. More
My experience with them has been BAD! I called GM financial yesterday and they told me i can bring it to any dealership in the USA to drop it off. Well funny thing is i called this morning I called GM financial yesterday and they told me i can bring it to any dealership in the USA to drop it off. Well funny thing is i called this morning the closest dealer East Hills Chevrolet in Douglaston, NY and was told by the sales assistant lady that they have no room for any lease returns. This was after she asked if i originally got the car from them. I knew they would try to pull this type of stuff and reason being i called once a while ago to get rear diff service and they told me they had no availability and to take it to my original dealer where i got it. This was on more then one occasion i was told this (we are booked up this month). I get the feeling they only want to work on cars purchased/leased there. Dealer where i leased the car from would take it back Monday after i called but its a trip for me and Uber isn't cheap the ride home. So i was trying to leave it with a dealer local but seems this is a issue, at least with East Hills Chevrolet.... More
Came in With A problem, Came out With an amazing Smile. First I would like to thank Customer Service Anita, she listened to every word I had to say and she knew I was in a spot that no one wants to be in. First I would like to thank Customer Service Anita, she listened to every word I had to say and she knew I was in a spot that no one wants to be in. Also for Referring me over to Joe B. The Used Sales Manager, he told me exactly what my 2009 Traverse was going to be worth on an estimated guess he was a little off but nothing to crazy to be concerned about, because another dealership offered A WHOLE LOT LESS with out the problem. Joe B. then introduced me to one of his sales reps, Erik M. With Erik he did not give me a sales pitch he showed me the car, he was more of an expert tour guide than a sales representative who by the way went above and beyond and picked up my mom from work and drove her to the dealership. The Financial Director Jason was straight forward and told me the things i needed on my car for the warranty as well as. All in all this Team from the First phone call to the drive off of the Newer Vehicle was more than just an experience, I believe it was a journey well worth taking. Thank you to the Family of East Hills Chevrolet In Douglaston NY, i hope you all do not change your way of dealing with people and no one changes their perception of what it means to be a Car Sales Representative.........Bryan A. More
Shocking they keep there word When I visited I thought it would be just as dealer normally treat customer. I was shocked when I was talked to like a person .on top of that they kep When I visited I thought it would be just as dealer normally treat customer. I was shocked when I was talked to like a person .on top of that they keped there word when I asked for something specific. More
Best service from Alex! Bought 5 cars so far from EastHills Chevrolet in Douglaston, Dealt with Alex, he's amazing,on top of everything always there to answer any questions Bought 5 cars so far from EastHills Chevrolet in Douglaston, Dealt with Alex, he's amazing,on top of everything always there to answer any questions and always availble when I call. I can't ask for a better service. Very patient and professional, always feel like family when dealing with him. More
GREAT SERVICE!!! My Sales Consultant, Charles Robertson, provides excellent customer service!!! This is 2nd time I've leased through Douglaston Chevrolet and I wanted My Sales Consultant, Charles Robertson, provides excellent customer service!!! This is 2nd time I've leased through Douglaston Chevrolet and I wanted to be sure I dealt with Charles again. He is attentive, honest, and really going out of his way to help his customers. It is always a pleasure working with Charles and I would recommend him to anyone looking for professional and reliable service. I love my new Chevy Equinox. -James Connor More
My First Car Experience I had leased my first car (Chevy Equinox 2019) with Joyce Gold and it was a real pleasure, I'd definitely recommend her! She was very friendly and sup I had leased my first car (Chevy Equinox 2019) with Joyce Gold and it was a real pleasure, I'd definitely recommend her! She was very friendly and supportive about the car I needed, I'll always be very appreciative for her help. More
Great experience! My lease was made possible because of Joyce. She listened to my needs and knew exactly which vehicle fit my needs. The whole process was a pleasurable My lease was made possible because of Joyce. She listened to my needs and knew exactly which vehicle fit my needs. The whole process was a pleasurable one. More
Best experience ever!!! My lease was up and I needed a new car. Couldn’t do another lease for personal reason. Joyce worked with me and kept in contact with me until we were My lease was up and I needed a new car. Couldn’t do another lease for personal reason. Joyce worked with me and kept in contact with me until we were able to get me in a beautiful 2016 Chevy Malibu. Michael worked with me with finance and extended warranty he sat down and explained everything to me and gave me great advice. They both were awesome. Wish I could give them 10 stars. More
2019 Chevy Suburban On January 11th 2019 I recently purchase a new Chevy suburb truck. I went back to to the same sell man due to the fact that he was so knowledge and fr On January 11th 2019 I recently purchase a new Chevy suburb truck. I went back to to the same sell man due to the fact that he was so knowledge and friendly and I didn't want to waste my time with any other person in the dealership I call him let him know I'm thinking of changing my truck and we took it from there remember he helped me a lot with Last purchase which was 6 months ago every dealership needs to have a person like him. By the way Maxim sell manager he's an awesome dude very friendly. More